Why most AI pilots stall before they scale
A conversation with Freshworks Chief Product Officer Srini Raghavan.
Teams | Collaboration | Customer Service | Project Management
Collaborating To Help Teams Work Better In The Modern Workplace
The ROI of AI for Agencies: Measuring Workforce Efficiency in Distributed Teams
AI tools are everywhere in agencies today. Upto 78% of organizations globally are already using AI in at least one business function. Many agencies are using ChatGPT for content, Midjourney for design, SurferSEO for optimization, and dozens of other tools to work faster and deliver more. But here’s the problem: While AI is speeding up execution, most agencies still lack visibility into how these tools are actually impacting productivity, billable work, and team performance.
View AI agent conversations as tickets in Agent Workspace | Zendesk demo video
Give your team full visibility into AI-powered conversations within Agent Workspace and Support. Previously, AI agent conversations were only briefly visible in Admin Center. Now, every AI conversation becomes a ticket at the start, visible in Agent Workspace. In this video, we'll show you how to surface these tickets, create filtered views, and explore how these tickets give you deeper insight into your automated resolutions. Ideal for teams scaling support with AI.
How Claude works with Teamwork.com (and why it matters for your team)
Claude Cowork isn't another chatbot you paste tasks into. It's a desktop AI agent that sits on your computer and connects directly to the tools you already use, including Teamwork.com. The difference matters more than most teams realize. When your AI can pull live project data, flag overdue milestones, and draft client reports without you copy-pasting context, you stop treating AI as a side tool and start treating it as a coworker.
React Native and AI Integration: How to Build Smarter Mobile Apps
Mobile apps in 2026 are moving beyond static screens and basic forms. Users expect apps that anticipate needs, understand input, and adapt in real time. React Native combined with AI provides a clear path to build cross-platform apps that feel smart and responsive on both iOS and Android.
Miro AI Slides: From Prompt to Presentation in 120 Seconds
Spending hours formatting slides is the old way. In this video, we show you how to generate a full presentation in Miro in under two minutes using AI, including how to write prompts that actually give you great results, generate custom images, get expert feedback from AI Sidekicks before you present, and import existing PDFs to build on. Your next deck starts here. Subscribe for more tips that help you work faster and smarter in Miro.
Microsoft 365 Copilot Demo: Trusted, Governed Content with MFiles
In this video, discover the power of Microsoft 365 Copilot with native access to M-Files the Context-First Document Management System.
What CIOs told Forrester about building an AIready digital workplace
The way organizations work is being fundamentally reshaped by AI, evolving technologies, and macroeconomics. And IT leaders are not just responding to this change; they’re defining the strategic direction for how their organizations work. A new commissioned study conducted by Forrester Consulting on behalf of Atlassian, surveying 280 IT leaders globally (44% Directors, 56% VPs and CIOs), revealed a decisive shift in how enterprises are approaching their digital workplace. The mandate is clear.
Introducing agents in Jira | Atlassian
Ready to put AI to work for you? Introducing agents in Jira, now in beta. Assign agents to work, tag them in comments for help, and bring them into your workflows, right where your team is already collaborating. About Atlassian: Behind every great human achievement, there is a team. From medicine and space travel to disaster response and pizza deliveries, we help teams all over the planet advance humanity through the power of software. Our mission is to help unleash the potential of every team.
Asana CIO Saket Srivastava on AI Teammates
"AI only has access to what it needs." Our CIO, Saket Srivastava, is breaking down why are the answer to the security concerns every tech leader is facing. Built on the principle of least privilege access, these agents only see the data they need to get the job done. Greater productivity. Greater security. Greater growth. Go meet your AI Teammate, today!