On February 20, 2025 the Zendesk PMM & Community team hosted an engaging Deep Dive into Zendesk Voice Community Event, where attendees had the opportunity to learn from our product experts about maximizing the capabilities of Zendesk Voice for enhanced customer service experiences. The expert panel covered several essential topics, including: In addition to gaining valuable knowledge, participants were encouraged to engage with the panel by submitting their questions, which were addressed live during the event.

Learn how to create, customize, and share Explore dashboards.

Learn how to manage team members' access and permissions in Admin Center.

Navigate the Explore sidebar, manage your admin settings, and learn about dashboards, reports, and datasets.

Are you looking to streamline your support processes and enhance customer satisfaction? Discover the power of a ticketing system in this informative video. We'll explore the essentials of a ticketing system, common mistakes to avoid, and what features to look for in these tools!

This quick tutorial teaches how to turn off messaging in the Web Widget.