Teams | Collaboration | Customer Service | Project Management

Chatbots

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What is The Importance of Chatbots in Handling Finance

The financial and banking industries have undergone remarkable growth in recent years. Banking Technology, or FinTech, is a cutting-edge program created for the financial sector to give their customers next-level customer support via chatbots. The goal of chatbots for fintech is to provide clients with the most flexible assistance possible while also serving as a guidance channel to help them better understand their demands.

How to build a Purely HR Chatbot - FREE - No code 2023

Pre-built Purely HR Chatbot Enhance your Purely HR experience with Slack or Microsoft Teams chatbot and app workflow automation from Workativ. For Purely HR users and organizations using Slack or Microsoft Teams, Workativ enables you to deliver an AI-powered contextual HR chatbot with app workflow automation to enable 24/7 conversational self-service for your employee HR support.

Recession-Proof your 2023 CX Strategy | Webinar with Maranda Dziekonski, Chief Customer Officer

Maranda is a huge proponent of baking in efficiency in the customer service processes and building scalable processes that grow with the team. Join Maranda and Aneta from Netomi to learn about how to build a recession-proof CX strategy for 2023.
Netomi

The Top 6 Trends CX Leaders Need to Pay Attention to in 2023

Brands face unique challenges heading into 2023 as they balance the variety of changes the last few years have brought on—a looming recession, staffing shortages across all industries, and significant shifts in consumer behavior and expectations brought on by the pandemic. The only certainty is that the quality of customer experience (CX) is more important than ever. There’s a good reason why you should be ranking CX high in your priorities for the coming year.

How to build Zoho People Chatbot - FREE

Enhance your Zoho People experience with Slack or Microsoft Teams chatbot and app workflow automation, from Workativ. For Zoho People users and organizations using Slack or Microsoft Teams, Workativ enables you to deliver an AI-powered contextual HR chatbot with app workflow automation, to enable 24/7 conversational self-service for your employee HR support. Steps to build Zoho People Chatbot with app automation:-

How to build Deputy Chatbot - FREE

Enhance your Deputy experience with Slack or Microsoft Teams chatbot and app workflow automation, from Workativ. For Deputy users and organizations using Slack or Microsoft Teams, Workativ enables you to deliver an AI-powered contextual HR chatbot with app workflow automation, to enable 24/7 conversational self-service for your employee HR support.
Netomi

Why Frontier Airlines Cut Its Customer Service and What it Means for the Airlines Industry

I’ve never flown with Frontier Airlines, but I know people who have. Imagine this. You’re at the gate waiting to board as the scheduled flight departure time is here. Agents on the ground are trying to check passengers in and deal with last-minute changes and requests. Passengers are directed to the airline’s app to help resolve the requests and issues, yet the app is not working on your phone.

Netomi

CX that Fits Like a Glove? Top 6 Takeaways from Netomi's eCommerce Customer Service Benchmark Report

It’s no surprise that eCommerce is booming worldwide, and the pandemic has only fueled its surge. How are eCommerce brands performing from a customer service standpoint? Are they delivering the speedy resolutions that consumers have grown to desire and expect? As eCommerce and CX go hand in hand, Netomi’s research team set out to investigate. This time around, we opted to narrow our scope of focus.

Live Demo: Convert your MS teams as HR Help Desk Channel.

Convert your MS teams as HR Help Desk Channel. In this video, you can learn about the following:- What is Workativ? Workativ is a FREE no-code SaaS platform for companies to quickly build, automate, and deploy conversational AI chatbots with app workflow automation out-of-the-box in less than 60 mins. No coding is required. Workativ differentiates itself by focusing on employee IT & HR support for digital and hybrid workplace transformation.

Live Demo: Convert your MS teams as IT Help Service Desk Channel

Convert your MS teams as IT Help Desk Channel. In this video, you can learn about the following:- What is Workativ? Workativ is a FREE no-code SaaS platform for companies to quickly build, automate, and deploy conversational AI chatbots with app workflow automation out-of-the-box in less than 60 mins. No coding is required. Workativ differentiates itself by focusing on employee IT & HR support for digital and hybrid workplace transformation.