Teams | Collaboration | Customer Service | Project Management


Salesforce Integration for Miro: 2 Way Data Sync

The Salesforce integration for Miro integrates a real time, 2 way data sync between Salesforce and Miro. This video will show you how to import Salesforce opportunities, accounts, and contacts directly from your Salesforce instance. Once you’ve imported your Salesforce Objects within Miro, you can then edit, update, and collaborate on Salesforce Objects directly in Miro without leaving your Miro board. All updates you make in Miro will be updated in Salesforce in real time. At the end of the video, you will learn a bit more about enhancements which will be made to the app in the future, such as more filtering capabilities.

How to create a CRM strategy that drives sales and loyalty

A CRM strategy is a company-wide plan to increase revenue and improve customer relationships using specific actions and technology. In this piece, we teach you how to build a CRM strategy with the use of CRM software. CRM software helps teams turn strategy into action by consolidating data. It also helps teams improve existing CRM strategies to better meet customer needs. In business-to-consumer (B2C) companies, the buyer journey is paramount. Happy customers are loyal to brands they love.

How To Implement & Utilize A School CRM: A Guide for Educational Leaders

A well-implemented school CRM can streamline communication, strengthen relationships with students and families, and ultimately fuel a thriving school community. However, navigating the process of choosing and utilizing a school CRM can feel overwhelming. This guide will equip you with the knowledge and steps you need to successfully implement and leverage a CRM for your school's benefit.

Here's Another Way to Integrate Aircall and Salesforce

For any sales team who utilizes phone calls as part of their sales strategy, Aircall and Salesforce are a match made in heaven. Indeed, there are thousands of users who combine these two platforms to create highly effective sales functions. If your business uses both Aircall and Salesforce, it’s likely you will have checked out Aircall’s Salesforce integration which allows you to integrate the two platforms.

9 Best Salesforce Dashboards & Reporting Tools for 2024

In the ever-evolving world of CRM platforms, Salesforce continues to stand out due to its adaptability, scalability, and comprehensive ecosystem of apps and tools. As we move into 2024, businesses are increasingly looking for ways to unlock the full potential of their Salesforce data. This is where dashboard and reporting software comes in. There are many applications on the market that will allow you to make the most of your Salesforce data.

Harnessing the Power of AI in Bitrix24: Product Talk

Manage your team, tasks, and sales with a free AI-powered online workspace. Here in this video, we talk about CoPilot, a new AI-powered assistant we’ve recently added to our product. See how it can help you create ideas, generate texts, simplify routine operations, and even transcribe phone calls and autocomplete fields in CRM!

CRM vs CMS: Which One Is Right for You (& When)?

Managers often view CRM and CMS as optional or opposing tools. Granted, both CRM vs CMS tools serve differing purposes; however, using them simultaneously can boost your customer data management efforts through the roof. In this guide, we will deep-dive into understanding the key differences between CRM vs CMS and learn when you should use which tool. Let’s go!