Teams | Collaboration | Customer Service | Project Management

August 2026 Version Update: Calendar Improvements & Expanded ELI Capabilities

This August, we are focusing on removing administrative friction from your day-to-day operations and helping your team work more smoothly. We’ve further improved ELI – our AI-powered assistant – and recently held a webinar where we demoed its newest capabilities now available to you.

AI in Scoro: The Vision, Roadmap and What's Possible for Professional Services Firms

ELI, your Scoro AI coworker, is already part of how thousands of our customers run their day, but there’s a good chance you haven’t seen everything it can do yet. In this webinar, hosted by Harv Nagra, Head of Brand Communications at Scoro, we show you how ELI can help with analysis, insights, decisions, and actions. We also lift the curtain on what’s happening behind the scenes to make all of that possible.

33% More Profitable in 7 Months: How a Global Consultancy Modernized Its Tech Stack

What does it actually take to unify a fragmented, multi-entity professional services firm onto a single connected tech stack – and do it in just seven months? In this webinar, Luis Perez (Head of Group Planning, Analytics & Systems at DGA Group) shares the full story of how he and his team transformed their operations from disconnected legacy systems to a single source of truth built on Scoro, Sage Intacct, Expensify, and Power BI.

The suprising things your rates should account for

Are you really getting paid for every hour your team spends on clients? Rich Brett says probably not – and your pricing should reflect that. Building in buffer for overservicing and utilisation isn't pessimism. It's risk management. And if the number you land on is twice what the market will bear, that's not a pricing problem. That's a business model problem.

July 2026 Version Update: Expanded ELI Capabilities & Usability Improvements

What if you could wrap up your weekly resource planning much faster and enjoy more of that well-deserved rest in the sunshine this summer? With the updates we’re releasing this July, it’s 100% possible! Use ELI’s new booking management capabilities to sort out your team’s bookings for this month and next, run instant project health audits with a single click, keep track of active time tracker straight from the project task list, and more.

June 2026 Version Update: Revenue Models for Every Contract Type & Sage Intacct Updates

This month, we’re focusing on financial precision and team collaboration. Track revenue the way your contracts actually work with our new project revenue models, sync expenses and credit bills straight to Sage Intacct, and finally react to comments with emojis.

Revenue Is Up. Profit Isn't. Here's Why with Rich Brett

Most professional services firms are generating revenue. But somewhere between producing a quote and issuing the final invoice, profit gets eroded. And more often than not, the root cause runs deeper than you'd expect – it's that nobody in the business ever properly understood the numbers in the first place.

Financial illiteracy is costing your business - this free course fixes it

Harv Nagra, host of The Handbook: The Operations Podcast, shares the moment he realized financial literacy wasn't just his gap – it was an industry-wide problem in professional services. That realization led to The Missing Finance Course, a completely free resource built with FinOps expert Rich Brett for everyone in your firm – from founders, ops and finance leaders, to delivery teams, right through to individual contributors.

May 2026 Version Update: New Apps by Scoro & Work Management Improvements

This month’s theme is data centralization and precision. From purpose-built apps in Scoro that will help you retire those last few fragmented spreadsheets, booking tool improvements, and new and improved finance integrations – every team will find useful updates in this release to improve their operational efficiency and data precision.