Teams | Collaboration | Customer Service | Project Management

Best GPS Time Clock Apps to Prevent Buddy Punching on Construction Sites

Buddy punching costs construction businesses real money, and most site managers don't realize how often it happens until payroll running over budget becomes a noticeable pattern. The best GPS time clock apps address this problem by tying clock-ins to verified locations,but choosing the wrong one can still mean unreliable GPS in areas with poor signal, frustrated crews who resist another app, and privacy concerns that create more problems than they solve. To identify the strongest options, we compared GPS time clock apps using public reviews, feature documentation, and construction-specific capabilities.

Rebuilding Jobs to Be Done (JTBD) with AI: The Innovation Operating System

Colin Duff is CEO of Mosaic Innovation and the creator of the most-used Jobs to Be Done template on Miroverse. He has rebuilt it around Miro AI Flows so that customer interviews turn into structured, traceable evidence while the research is still running. Here is how it works, and the template to try it yourself. Last year, I built a Miro template to make Jobs to Be Done easier to apply.

Agentic Engineering Spaces in Jira | Atlassian

Starting a new project with AI agents? The Agentic Engineering template in Jira gets your whole team set up in one go with coding agents (Jira Coding Agent, Claude, Copilot, Cursor), Teamwork Graph CLI, automations, intelligent triage, and more. Follow four guided setup tasks and you'll have agents wired into your workflow before your first standup. Watch to see how to go from a blank project to a fully agentic engineering setup in minutes.

Drive GitHub Copilot directly from Jira | Atlassian

Already using GitHub Copilot? Now you can drive it directly from Jira. The Copilot integration reads your issue summary, description, and acceptance criteria, and passes that context straight to Copilot to work on your connected GitHub repo. The result: a pull request raised in GitHub, linked back to your Jira issue, ready for review. Watch to see how to connect your planning and your code in one easy flow.

InvGate AI Hub: Artificial Intelligence Capabilities For IT Teams

InvGate AI Hub consists of a series of features that enable artificial intelligence for IT teams. From resolving employee requests before they become tickets to monitoring the service environment continuously, acting on every moment of the ticket lifecycle, and assisting agents as they work, it is built to empower support teams and augment their capabilities. The AI Hub is available in all InvGate Service Management and InvGate Asset Management plans, for both cloud and on-premise customers.

The product org's next AI payoff: deciding well, together

AI has delivered a step change in individual productivity across engineering, product, and design. The defining opportunity now is organizational: turning that individual speed into impact a whole team can feel. For most of software’s history, building was the most expensive step, so teams organized themselves around it. AI has turned that on its head.

What Is Conversational AI? A Guide to Conversational AI Chatbots

A conversational AI Chatbot is an intelligent computer program that mimics real-life human interactions. This is made feasible by the solid basis of machine learning (ML) and natural language processing (NLP). Siri, Alexa, and Google Assistant exemplify the concept of conversational AI. Unlike traditional first-generation bots that deliver canned answers to a set of questions, conversational AI bots are more complex and intelligent.

Group permissions: Control Copilot feature access by team | What's New

Control which agents can access specific Copilot features. With group-level permissions, you can assign enhance writing, similar tickets, and merge suggestions to specific teams instead of enabling them account-wide. Tailor AI access based on team needs, pilot features with select groups, and maintain clearer governance across shared environments. Zendesk makes customer and employee service better. We build software to meet customer and employee needs, set your team up for success, and keep your business in sync.