Teams | Collaboration | Customer Service | Project Management

Easy Employee Monitoring for Growing Businesses: Fast Setup & Low-Overhead Analytics

The fast-growing company does not have a large IT team, resources dedicated to security, or weeks to deploy an enterprise workforce analytics solution. Despite all this, organizations demand intelligence on how their workforce leverages the tools that they employ, where the bottlenecks lie, and how effective they are at safeguarding the organization’s data. That creates a difficult balancing act.

Is SaaS dead? Zendesk CEO Tom Eggemeier on AI Agents, Outcome-Based Pricing, and more | Human[X]

Is the SaaS apocalypse real, or is software just evolving? In this Human interview, Zendesk CEO Tom Eggemeier discusses how artificial intelligence is transforming customer service, software pricing, and the tech landscape. Tom shares why he believes traditional seat-based pricing is officially dead, how Zendesk is shifting toward outcome-based models and automated resolutions, and what it takes for software companies to survive the AI transition over the next few years.

AI agent for benefits enrollment: Answering employee questions at scale

“What's the difference between our PPO and HDHP?” “Can I add my spouse?” “How much can I contribute to my HSA?” “When is the deadline?” “Did my enrollment actually go through?” As you see, open enrollment creates a predictable surge of questions for HR.

AI Agent for HR Self-Service: How Employees Get Answers and Take Action Without Contacting HR

Employee self-service was meant to make HR easier. But in many companies, employees still have to jump between portals, policies, forms, and HR systems just to get one simple thing done. Need to check a leave balance? Find the HRIS. Need a benefits answer? Search SharePoint. Need to know whether a request was approved? Open another system or ask HR. That is self-service, but it still puts a lot of work on the employee. An AI agent for HR changes that experience.

AI sharpens the individual. Does it dull the room?

Individual AI adoption has outpaced our ability to redesign how teams actually work together. The numbers back it up. In Forrester’s “The Visual Era of Collaborative Intelligence”, 89% of leaders say improving collaboration is key to hitting their organization’s goals – yet 75% agree most AI tools are built for individual, not team productivity, and 39% say that individual-first bias is actively hurting their AI ROI.

Why context is the biggest unlock for your AI strategy

What context really means for agents, why models aren’t enough, and how to engineer context your teams can trust. Over the coming weeks we’ll be sharing more about context in this content series — including how to engineer context as a product, what a context graph actually is, and what it takes to build one that agents can trust. You can also learn more about how Atlassian is harnessing context in our latest report, Leading with Context.

EU AI Act in Financial Services: How to Manage AI Risk and Stay Compliant

AI is now part of banking and insurance processes under regulatory scrutiny in many organizations: credit scoring, insurance eligibility, employee monitoring, and surveillance of regulated conversations. The EU AI Act (also: AI Act) is the European Union's answer to the associated regulatory challenges and has the greatest impact on financial services firms.

TikTok Downloader: save TikTok videos and stories from your browser

A TikTok Downloader lets you save a TikTok video to your device using only its link. SSSTik is a free, browser-based tool built for this job: copy the video link, paste it into SSSTik, and download the file. When TikTok makes a watermark-free version of a video available, SSSTik gives you a direct link to it, usually as an MP4 file. You don't need an account or any software.