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Technology

Demo Den: How to use AI work breakdown to quickly set up work in Jira | Atlassian

Hello and welcome to Atlassian Demo Den! In this series, we explore the latest features in our products. I'm Aditi Venkatesh, a Product Manager on the Jira team. Today, I'll be showcasing our new AI work breakdown feature in Jira, which leverages Atlassian Intelligence.

Top 10 Marketing Analytics Tools in 2024

Tracking marketing performance is layered and complex, especially with data coming from everywhere, be it social media, email campaigns, ads, etc. For marketers, the true challenge lies in making sense of said data and converting it into ROI-driven actions. That’s where the top marketing analytics tools help. With the right tool, you can combine insights from multiple platforms and determine what’s working and what’s not.

Introduction to AI Agents | CX in 60 seconds

Discover how AI agents are revolutionizing the customer service landscape by providing instant, personalized, and secure assistance 24/7. Learn how they adapt in real time, handle complex issues, and empower human teams to focus on what matters most. Whether you're a business owner, support team leader, or tech enthusiast, this quick guide breaks down AI's potential to elevate your customer experience.

Transforming Business with M-Files and Microsoft 365: A New Era of AI-Driven Productivity

What if your business could harness the power of artificial intelligence to revolutionize the way you manage information and collaborate? In today's fast-paced digital world, the integration of M-Files and Microsoft 365 is doing just that, offering a seamless blend of document management and productivity tools that are enhanced by AI.

The 3 biggest AI mistakes + best practices to avoid them

Many organizations seek our expertise after facing costly AI mistakes, and we help them realign their strategies for success. Based on our experience, here are the three biggest AI missteps CX leaders make — and AI best practices to avoid them in your business. Zendesk makes customer service better. We build software to meet customer needs, set your team up for success, and keep your business in sync.

Deep Analysis Vendor Vignette: M-Files: Revolutionizing Document and Knowledge Management

According to Deep Analysis, M-Files provides a novel and innovative alternative to document and knowledge management through its no-folders approach. Even so, it is a reassuringly practical, straightforward to use, and well-thought-through ECM platform. We particularly like the fact that M-Files is not sold as a replacement for existing Microsoft document management environments; rather, it is positioned to augment and work alongside them. The M-Files Difference.

Top 14 HR analytics software solutions for 2024

The choice of HR analytics software is an important decision that can significantly impact your organization’s human resources strategy. Are you using the right tools to turn workforce data and people analytics into better HR decisions? HR analytics software transforms how businesses track, understand, and develop their workforce, enhancing employee experience by providing essential metrics and predictive insights that support better decision-making.

How to scale customer support in the AI era, with Zendesk + HyperJar

How to scale customer support in the AI era, with Zendesk + Hyperjar In Zendesk’s inaugural episode from its Zendesk Speaker Spotlight series, we speak to HyperJar’s Jake Samson who shares his thoughts on how to get both customers and agents on board with AI, as well as the importance of making the most of sandbox environments for testing, and how highly-regulated fintech companies can’t afford to make mistakes when it comes to the end customer.