Teams | Collaboration | Customer Service | Project Management

The latest News and Information on Project Management, Methodologies, Productivity and Tools.

scoro

How to Build an Ops Handbook in 9 Easy Steps

Jul 30, 2026 By Sean Collins In Scoro
You know how things work. The question is whether your team does—or whether that knowledge walks out the door the moment you do. Our research into 303 professional services firms found that only 21% have documented best practices. The other 79% are running on institutional knowledge. Which means onboarding takes longer, quality depends on who’s staffed on a project, and every departure walks out with know-how nobody wrote down. Most ops leads already know this.
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teamwork

The benefits of capacity planning: protect your margin, your deadlines, and your team

Jul 30, 2026 By Ben Brigden In Teamwork
Most teams treat capacity planning as an operations chore, something the resourcing spreadsheet handles on a Monday. That framing is why so much client work loses money without anyone seeing where. Capacity planning is the lever that decides whether the work you win is actually profitable to deliver, and this guide walks through the benefits one by one so you can build the case for it and act on it.
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Revenue Up 2x, EBITDA Up 5x: The Operating Model Behind It with Andrew McBarnett

Jul 30, 2026 By Scoro In Scoro
Everyone wants AI to fix their messy data. Andrew McBarnett will tell you straight: it won't. In fact, it'll just help you reach the wrong conclusion faster. Andrew is Group Financial Director at Lucid Group, a PE-backed medical communications agency. He joined in 2020 for what was meant to be a four month contract. Six years later, he's still there, and the numbers tell the story: EBITDA up from £3.6m to £18.1m, revenue more than doubled, legal entities cut from 25 to 15, and a finance team that's shrunk in headcount while transaction volume has nearly doubled.
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scoro

The PSA Software Buying Guide: How to Tell If You're Ready (or Not)

Jul 29, 2026 By Sean Collins In Scoro
Most professional services automation (PSA) buying guides exist to sell you a PSA. This one might actually talk you out of it. A PSA is the most powerful platform a services firm will ever buy. But it only amplifies what’s already there. If your operations and processes are a mess, a PSA won’t fix that. It’ll just help you scale the mess, faster. It’s only worth the investment once your foundation is solid.
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asana

Let AI handle the daily tasks that slow you down

Jul 24, 2026 By Asana In Asana
Knowledge workers spend more than half their time on work that isn't their actual work. Sorting requests. Writing status updates. Following up on things that were supposed to be done last Tuesday. According to Asana's State of AI at Work 2025, that number is 55% of the workday — busywork that AI can now absorb, if you set it up right. Download the report.
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What's new in Asana | July 2026

Jul 24, 2026 By Asana In Asana
Welcome to the July edition of What’s new in Asana, our monthly product update. Key moments: Create permissions in RBAC: Use RBAC to create permissions so super admins can control who can create projects, portfolios, goals, public teams, and read-only links. And remember to follow us on our other social media channels: LinkedIn - / asana Instagram - / asana.
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nifty

12 Best Contractor Management System Software for 2026

Jul 22, 2026 By Shiv Kapoor In Nifty
Managing contractors through disconnected spreadsheets, emails, payroll platforms, and project tools creates avoidable operational gaps. Onboarding requirements vary between departments, important documents become difficult to locate, and contractors may begin work without clear responsibilities, deadlines, or project context. Managers are also left without a reliable view of contractor availability, logged hours, costs, outstanding approvals, and delivery risks.
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scoro

August 2026 Version Update: Calendar Improvements & Expanded ELI Capabilities

Jul 22, 2026 By Sintija In Scoro
This August, we are focusing on removing administrative friction from your day-to-day operations and helping your team work more smoothly. We’ve further improved ELI – our AI-powered assistant – and recently held a webinar where we demoed its newest capabilities now available to you.
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AI in Scoro: The Vision, Roadmap and What's Possible for Professional Services Firms

Jul 15, 2026 By Scoro In Scoro
ELI, your Scoro AI coworker, is already part of how thousands of our customers run their day, but there’s a good chance you haven’t seen everything it can do yet. In this webinar, hosted by Harv Nagra, Head of Brand Communications at Scoro, we show you how ELI can help with analysis, insights, decisions, and actions. We also lift the curtain on what’s happening behind the scenes to make all of that possible.
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teamwork

7 best PSA software for software implementation teams

Jul 14, 2026 By Ben Brigden In Teamwork
I spent years managing client services teams before I joined Teamwork.com, and software implementation projects were always the ones that kept me up at night. A go-live date would slip, a consultant would get double-booked across two rollouts, and the billable hours nobody logged would quietly eat the margin. Most of that chaos came from running implementations across a spreadsheet, a time tracker, and a separate billing tool that never talked to each other.
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