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By Alex York
Every agency ops leader eventually hits the same wall. A deal closes in HubSpot. Someone copies the client details into a spreadsheet. Another person builds the project manually, and by the time delivery starts, three days have passed and half the context is missing. That gap between "sold" and "started" is where client relationships quietly erode.
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By Alex York
You already live in Microsoft Teams. Your standups happen there, your files live there, and your quick "can you check this?" messages fly through it dozens of times a day. So when project work starts falling through the cracks, the instinct is obvious: find a project management app that plugs right into Teams. The problem? Microsoft Teams surpassed 250 million monthly active users as of 2021, according to Statista, and has continued growing since.
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By Ben Brigden
A few years back, I was managing six client accounts at once with a stack of tools that didn't talk to each other. Time tracking in one app, project tasks in another, and a spreadsheet held together by hope to figure out whether any of it was actually profitable. That setup cost us hours every week in manual reconciliation, and we still missed billing for work that fell through the cracks.
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By Ben Brigden
Before joining Teamwork.com, I spent years running delivery at agency firms. Back then, "PSA" meant either an overpriced system nobody wanted to use or a Frankenstein stack of spreadsheets and disconnected apps. The ticketing tool didn't talk to the billing tool. The billing tool didn't talk to the project tracker. And the project tracker was, let's be honest, a shared Google Sheet held together by hope.
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By Jordan Wellin
These three small but mighty updates we shipped in June are here to make working in Teamwork.com that much easier.
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By Ben Brigden
Every agency runs on time. Whether you bill hourly, use retainers, or run fixed-fee projects, knowing where your team's hours actually go is the difference between profitable delivery and slow-motion margin erosion. Before I joined Teamwork.com, I spent years at agencies wrestling with exactly this problem: timesheets submitted days late, hours logged to the wrong project, and month-end reviews that felt more like forensic accounting than business management.
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By Ben Brigden
Professional services teams are often convinced they have a "people problem" when what they really have is a visibility problem. Tasks scattered across three tools, time logged in a spreadsheet nobody checks, and deadlines that only surface when a client emails asking for an update. Before I joined Teamwork.com, I spent years managing client projects at agencies where this was just how things worked. Monday mornings started with a 45-minute standup that could have been a dashboard.
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By Ben Brigden
Every stakeholder report I've written that actually changed a decision had one thing in common: it was built for the person reading it, not the person writing it. That sounds obvious, but in practice, most professional services teams default to a single report template and blast it to everyone from the CEO to the client contact. The result? Leadership skims for the one number they care about. Clients get anxious about details that don't concern them.
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By Ben Brigden
Every agile team I've been part of has gone through the same cycle with metrics. Someone proposes tracking velocity. Someone else adds cycle time. A third person builds a dashboard with fifteen charts. Within two months, nobody looks at any of them. The problem is not a lack of data. It's a lack of clarity about what decisions the data should inform.
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By Ben Brigden
Here's a number that still stops me mid-conversation: 57% of agency professionals spend more time reporting on work than doing the actual work. That's from our Sprint to AI report, and every time I share it, the response is the same slow nod of recognition. I've lived that reality.
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By Teamwork.com
If your team's time is disappearing into a black hole, you're not alone. Without accurate time data, managing resources, budgets, and capacity becomes guesswork. In this video, we break down why employee time tracking is the foundation of smarter resource management and how to pick the right tool for your team. Why Teamwork.com is our top pick for project-based teams Whether you're a team lead, agency owner, or operations manager trying to get a clearer picture of where the hours go, this guide will help you choose software that fits the way your team actually works.
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By Teamwork.com
Learn how to connect the Teamwork.com MCP server to Claude and use Claude with Teamwork.com and Teamwork Desk. In this walkthrough, we show you how to enable the Teamwork MCP server in Teamwork.com, add it as a custom connector in the Claude desktop app, authenticate your account, and start using Claude to review project data and take action. Using the example project Murphy Investment Co, you’ll see how Claude can return a project overview, surface open tasks, highlight priorities, and help you work more efficiently across Teamwork.
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By Teamwork.com
Business transformation expert Tom Goodwin offers some hot takes on AI and the findings in Teamwork.com's Client Work Report. Read the full thing here.
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By Teamwork.com
Teamwork Workflows allow professional services firms and agencies to standardize task management across multiple client projects using custom stages and automations, ensuring process consistency and improved efficiency.
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By Teamwork.com
Learn how to set up the Teamwork.com MCP Server so you can use ChatGPT to work with your Teamwork data (Teamwork.com and Teamwork Desk) In this step-by-step guide, we’ll walk through enabling the MCP Server in your Teamwork account, connecting it through ChatGPT’s Apps & Connectors, and granting access so ChatGPT can help you with tasks, projects, tickets, and more.
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By Teamwork.com
You can now connect Teamwork.com with ChatGPT using the new ChatGPT Connector, bringing your projects, tasks etcright into your ChatGPT conversations. In this quick tutorial, we’ll show you how to set up and use the new Teamwork.com connector — so you can find information faster, plan smarter, and move from idea to execution without leaving ChatGPT.
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By Teamwork.com
Discover how Teamwork’s AI helps you work smarter, automate workflows, and deliver client projects with ease. Discover what’s next for Teamwork.com in our Q4 Product Roadmap webinar. We’re unveiling a new wave of AI-powered workflows, smarter automation, and enhanced integrations designed to help teams plan, deliver, and profit from every project with greater speed and clarity.
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By Teamwork.com
Find out more about how you can allocate work to your team the right way http://bit.ly/4omSzld
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By Teamwork.com
Sign up for a free 30 day trial: https://www.teamwork.com/project-management-software/
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By Teamwork.com
Sign up for a free 30 day trial: https://www.teamwork.com/project-management-software/
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Today, Teamwork Chat, Teamwork Projects, Teamwork Desk form the backbone of Teamwork.com. Each product serves to enhance the performance of teams by coordinating both process and people simultaneously.
Teamwork Projects is all about getting things done by creating task lists and tasks and assigning them to the team. It increases visibility across each project as well as aligning every dependent function within the business.
Teamwork Desk incorporates the customer into the equation. It streamlines all contact between you and your customers by way of a ticket management system. It creates a much more efficient process for handling customer queries.
Teamwork Chat is an instant messenger that can be used by all of the team for immediate communication. Each of the three products integrates together seamlessly. Every user has the ability to create an action within each product that influences activity in another. Creating a task for Teamwork Projects as a result of a ticket received in Teamwork Desk.