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By Ben Brigden
There's a specific kind of dread that hits when two senior consultants are double-booked on different client programs and nobody noticed until the standup. The board looked green. The utilization report looked "fine." The week was already lost. I work at Teamwork.com now, and before that I spent nine years running client delivery at agencies.
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By Ben Brigden
Most “agency software” lists still rank task boards. Billable agencies need something different: a system that keeps multi-client delivery, capacity, and commercial truth on the same page while the work is still moving. I work at Teamwork.com. Earlier I ran delivery on the agency side — concurrent accounts, retainers that looked fine in the pitch deck, and resourcing grids that went stale by lunch.
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By Ben Brigden
Most PSA projects get sold as a software install and fail as an operating-model change. The license is the easy part. The hard part is whether utilization, rate cards, and project margin still disagree with each other after go-live — quietly, for weeks, while leadership plans as if the numbers are real. That is what PSA implementation has to solve. You are not swapping task boards.
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By Dhan Mannakkara
You can now choose a simpler time logging interface for your team, so people log more time and log it more accurately. Admins decide which fields their team fills in and which get calculated automatically. Less friction on the timesheet means better data feeding your budgets, margins and forecasts. Anyone who's chased a team for missing time entries knows the real problem. It's rarely that people don't want to log their hours.
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By Dhan Mannakkara
Summer delivered. A completely refreshed Task Details, a rebuilt Budgets page, formula-driven Custom Items, a customizable Home dashboards page and deeper financial reporting all shipped this season, alongside a long run of automation, integration and quality-of-life upgrades. Read on for what landed. And one thing you can try early.
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By Dhan Mannakkara
We've added a batch of new columns to custom reports and the profitability report, so you can see revenue, cost targets and effective rates without exporting data or building formulas yourself. If you run delivery or finance for a services team, these are the numbers you check most, now sitting right where you report. This is part of our ongoing work on financial reporting. Less digging, more answers you can trust.
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By Dhan Mannakkara
As part of our recent UI updates, we’ve taken the opportunity to make your entry point into Teamwork.com even more customizable. Meet Home Dashboards, your new personalized place to start every time you log into the platform. You’ve probably noticed that My Work now has its own dedicated spot in the side navigation, so it’s always a click away and separate from the Home area.
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By Ben Brigden
Most teams treat capacity planning as an operations chore, something the resourcing spreadsheet handles on a Monday. That framing is why so much client work loses money without anyone seeing where. Capacity planning is the lever that decides whether the work you win is actually profitable to deliver, and this guide walks through the benefits one by one so you can build the case for it and act on it.
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By Ben Brigden
I spent years managing client services teams before I joined Teamwork.com, and software implementation projects were always the ones that kept me up at night. A go-live date would slip, a consultant would get double-booked across two rollouts, and the billable hours nobody logged would quietly eat the margin. Most of that chaos came from running implementations across a spreadsheet, a time tracker, and a separate billing tool that never talked to each other.
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By Ben Brigden
To be clear from the outset: this guide is about reserving people and time for probable client work, not building oil and gas pipelines. If you plan projects for a living, "pipeline" means the deals moving toward a yes, and the work you'll have to staff the moment one lands. According to Teamwork.com's own product data, only 42% of expected work is mapped to a plan before it's confirmed, which leaves a lot of resourcing to guesswork.
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By Teamwork.com
Best PSA software for agencies and consultancies in 2026 - ranked and compared. If your sales sit in one tool, projects in another, and billing in a third — while your actual profit margins disappear into a spreadsheet — this video is for you. Professional Services Automation (PSA) software pulls project delivery, resource planning, time tracking, billing, and profitability into one system so you can see whether client work is making money WHILE it’s happening, not at month-end.
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By Teamwork.com
Sign up for a free 30 day trial: https://www.teamwork.com/project-management-software/
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By Teamwork.com
If your team's time is disappearing into a black hole, you're not alone. Without accurate time data, managing resources, budgets, and capacity becomes guesswork. In this video, we break down why employee time tracking is the foundation of smarter resource management and how to pick the right tool for your team. Why Teamwork.com is our top pick for project-based teams Whether you're a team lead, agency owner, or operations manager trying to get a clearer picture of where the hours go, this guide will help you choose software that fits the way your team actually works.
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By Teamwork.com
Learn how to connect the Teamwork.com MCP server to Claude and use Claude with Teamwork.com and Teamwork Desk. In this walkthrough, we show you how to enable the Teamwork MCP server in Teamwork.com, add it as a custom connector in the Claude desktop app, authenticate your account, and start using Claude to review project data and take action. Using the example project Murphy Investment Co, you’ll see how Claude can return a project overview, surface open tasks, highlight priorities, and help you work more efficiently across Teamwork.
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By Teamwork.com
Business transformation expert Tom Goodwin offers some hot takes on AI and the findings in Teamwork.com's Client Work Report. Read the full thing here.
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By Teamwork.com
Teamwork Workflows allow professional services firms and agencies to standardize task management across multiple client projects using custom stages and automations, ensuring process consistency and improved efficiency.
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By Teamwork.com
Learn how to set up the Teamwork.com MCP Server so you can use ChatGPT to work with your Teamwork data (Teamwork.com and Teamwork Desk) In this step-by-step guide, we’ll walk through enabling the MCP Server in your Teamwork account, connecting it through ChatGPT’s Apps & Connectors, and granting access so ChatGPT can help you with tasks, projects, tickets, and more.
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By Teamwork.com
You can now connect Teamwork.com with ChatGPT using the new ChatGPT Connector, bringing your projects, tasks etcright into your ChatGPT conversations. In this quick tutorial, we’ll show you how to set up and use the new Teamwork.com connector — so you can find information faster, plan smarter, and move from idea to execution without leaving ChatGPT.
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By Teamwork.com
Discover how Teamwork’s AI helps you work smarter, automate workflows, and deliver client projects with ease. Discover what’s next for Teamwork.com in our Q4 Product Roadmap webinar. We’re unveiling a new wave of AI-powered workflows, smarter automation, and enhanced integrations designed to help teams plan, deliver, and profit from every project with greater speed and clarity.
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By Teamwork.com
Find out more about how you can allocate work to your team the right way http://bit.ly/4omSzld
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Today, Teamwork Chat, Teamwork Projects, Teamwork Desk form the backbone of Teamwork.com. Each product serves to enhance the performance of teams by coordinating both process and people simultaneously.
Teamwork Projects is all about getting things done by creating task lists and tasks and assigning them to the team. It increases visibility across each project as well as aligning every dependent function within the business.
Teamwork Desk incorporates the customer into the equation. It streamlines all contact between you and your customers by way of a ticket management system. It creates a much more efficient process for handling customer queries.
Teamwork Chat is an instant messenger that can be used by all of the team for immediate communication. Each of the three products integrates together seamlessly. Every user has the ability to create an action within each product that influences activity in another. Creating a task for Teamwork Projects as a result of a ticket received in Teamwork Desk.