Teams | Collaboration | Customer Service | Project Management



Can Artificial Intelligence Replace Human Intelligence?

Artificial Intelligence (AI) is fast becoming a pivotal part of modern human lives, transforming the way we work, live, and interact with one another. Besides ushering in an era of enhanced opportunities, AI is also a lurking threat vis-a-vis job loss, privacy, and likewise. In this blog, we will examine the crucial question of whether can AI replace human intelligence in crisp and lucid detail.

Tips for using Zendesk AI for your customer service

Obtain actionable tips and tricks from our machine learning experts on how to get the most out of Zendesk’s Advanced AI and achieve service excellence. Zendesk makes customer service better. We build software to meet customer needs, set your team up for success, and keep your business in sync.

7 ChatGPT Productivity Tricks in 2023: Improving Workflow by Saving Time

In today’s busy world, productivity and work efficiency are essential to success. Artificial intelligence, machine learning, and other technologies must adapt to changing market demands. For this to happen, it is necessary to use all opportunities available and remain a leading specialist. That is why you should consider a robust and exciting AI-based tool called ChatGPT. This is the project that OpenAI developed to automate and optimize work processes in daily activities.


How manufacturers can cut service costs with AI

It’s fair to say the manufacturing industry is on the fast track to digital transformation. The pandemic exposed the fragility of our global supply chains, resulting in empty shelves and overstocked warehouses. Meanwhile, as the pandemic subsides, inflation is driving up the cost of goods and logistics, putting the squeeze on companies still recovering from the past few years. So it’s no surprise that manufacturers are looking for ways to cut costs whilst still maintaining quality.

How AI can enhance the customer experience and control costs I Conversations with Zendesk Podcast

We explore the exciting potential for leveraging AI in the world of customer service and experience.. We discuss: Zendesk makes customer service better. We build software to meet customer needs, set your team up for success, and keep your business in sync.

Introducing: Simpplr's AI-powered Employee Listening

Employee engagement is critical in our ‘quiet quitting’ world, but companies struggle to understand and connect meaningfully with an increasingly distributed workforce. This is where our real-time Employee Listening comes in. By combining passive and active listening with AI, Simpplr can help deliver and improve the workplace and employee experience.

The fastest way to understand what your customers want l Zendesk AI

The world is changing and customer experience is shifting alongside. Advances in technology, combined with new and ongoing business challenges, put us all under pressure to continue to evolve, improve, and do more for our customers. We can achieve this by combining AI with rich and dynamic conversational experiences and customer data to provide more personalization—all while respecting the customer’s desire to manage privacy on their own terms.