Teams | Collaboration | Customer Service | Project Management

Jira is the new system for AI-native software development. Turn ideas into agent-ready technical specs with Jira Planner. Assign work to any agent, including Claude, Cursor, GitHub Copilot, Jira Coding Agent, and more. Track, review, and iterate on agent output in one place. Scale agentic work with by automatically assigning tasks to coding agents.

The AI agent customer journey report helps teams visualize how customers move through AI-powered support experiences from start to resolution. Using an interactive conversation journey map, teams can identify successful automation paths, uncover where escalations happen, and spot opportunities to improve AI workflows. Filter by AI agent, channel, or use case to better understand how automated experiences perform across customer journeys.

Every organisation has AI. Almost none have AI that works across teams. The gap between individual productivity and organisation-wide impact is where most companies get stuck — and it's exactly what Miro built AI Workflows to close. In this product spotlight from Canvas 26 Tokyo, Product Management Director Joe McLean shows how teams are moving from isolated AI experiments to connected, automated systems that everyone can see, run, and build on together.

In this step-by-step tutorial, I'll show you how to build a No-Code HR AI Agent using Workativ AI in under 20 minutes. Instead of creating a simple HR chatbot, you'll learn how to build an AI agent that can answer employee questions, automate HR workflows, retrieve live HR data, and complete tasks across your HR systems. We'll create a complete HR AI Agent from scratch, connect it to BambooHR, deploy it inside Slack, and test real employee scenarios like Parental Leave, Benefits, and Newborn Dental Plan Enrollment.

ELI, your Scoro AI coworker, is already part of how thousands of our customers run their day, but there’s a good chance you haven’t seen everything it can do yet. In this webinar, hosted by Harv Nagra, Head of Brand Communications at Scoro, we show you how ELI can help with analysis, insights, decisions, and actions. We also lift the curtain on what’s happening behind the scenes to make all of that possible.

Anyone can spin up a working prototype in an afternoon now. So what's a consultant actually for? In this session of Reframe, Miro's webinar series for consultants and agencies rethinking client work in the age of AI, Rory Keddie makes the case that consulting's value hasn't disappeared — it's moved. From scarcity to abundance, from delivering to co-creating, from billing hours to owning outcomes.