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Ecommerce

Securing Your eCommerce Customer Support: Best Practices for Safe Email Communications

In 2023, 35% of malware was delivered via email, making it the most common attack vector. Running an eCommerce platform means that your customers trust you with a lot of sensitive data. This, along with ever-increasing privacy regulations, makes cybersecurity increasingly important. While many companies protect their internal systems, they don't consider how they exchange information with their clients. In this post, we look at how you can secure your email communications.

13 Best AI Tools for Ecommerce

Want to start an Ecommerce business but don’t know how to manage each activity in a fully functional online store? Now is the perfect time to enter the Ecommerce market, with the number of online shoppers expected to reach 2.77 billion by 2025. To help you manage and optimize certain processes, AI tools for Ecommerce business can be your secret weapon, helping you get the help you need for your Ecommerce store.

Protecting Your Online Store: Important eCommerce Security and Privacy Measures for 2024

Online stores have become the latest buzzword, especially after the COVID-19 pandemic. Today, we see many online stores across the web, which has led to an alarming rate of cyber-attacks. According to a recent report, most of the grievances received in 2022 were personal data breaches, phishing, and non-payment/non-delivery. This statistic shows the importance of eCommerce security and privacy in modern-day businesses. Hence, it becomes crucial for modern-day entrepreneurs to protect their online stores.

The 9 Top Ecommerce Analytics Tools for 2024

Ecommerce analytics tools can provide your business many benefits. From uncovering data-driven insights that help you measure your store’s performance, to helping you monitor what’s happening in the moment so you can stay ahead of the curve. In 2021, retail ecommerce sales worldwide amounted to 4.9 trillion US dollars and e-retail revenues are projected to grow to 8.1 trillion US dollars by 2026.

A Step-by-step Guide for E-commerce Customer Service Strategy

The COVID-19 crisis has pushed us all out of our comfort zones – both merchants and consumers. What might have evolved over a decade happened within eight weeks in 2020, when retailers quickly launched e-commerce websites and figured their way through digital payment, order fulfillment, and warehouse management processes. Consumers got equally adventurous too.

8 best eCommerce chat tools for increasing online sales in 2024

Imagine you’re at a bookstore and trying to find a book by your favorite author. If you can’t find it, you would start thinking, is it out of stock? Or is it located somewhere else? You wouldn’t want to go write an email or make a phone call and wait endlessly for a response as it is a very simple, basic question. You might lose interest in the purchase and discard the process. This is what happens when customers don’t get quick responses in eCommerce stores.

18 Ecommerce Trends To Watch In 2023 (Categories Trends)

With changing consumer preferences and the new cutting-edge technology, the eCommerce landscape is constantly shaping itself. As we delve into 2023, many eCommerce trends have already changed how businesses operated and customers engaged with eCommerce platforms. From shopping personalization to voice commerce and drone delivery, the eCommerce industry is evolving amazingly.