Mar 20, 2023
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By Sam Gane
Martin Stigaard Skammelsen, Head of Marketing and Matchday Experience at Aalborg Håndbold, tells us how he took a whiteboard of daily metrics into a live dashboard that aligns multiple teams around goals that positively impact the whole handball club.
Feb 17, 2023
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By Dale Pearson
A SQL dashboard is a powerful tool that allows you to visualize data stored in a database such as MySQL, PostgreSQL or Snowflake. These dashboard tools require you to use SQL (Structured Query Language) to select the specific data (in a database) you wish to visualize.
Jan 19, 2023
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By Dale Pearson
Salesforce and Slack are two of the most popular and widely used tools for sales teams today. Salesforce covers the “external” – it’s your one-stop shop for managing the sales pipeline, and working with both prospective and existing customers. Whereas Slack covers the “internal” – it’s your company’s collaboration hub, helping turn your sales team into a lean, mean, selling machine.
Jan 17, 2023
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By Dale Pearson
If your team uses Slack, you already know what a crucial role it plays in bringing teams together and keeping everyone on the same page – whether you're working just a few feet away from each other in the same office – or working remotely, thousands of miles apart. It’s so much more than a messaging platform. The secret to Slack’s success is just how easy it makes it for you to integrate the tools you use everyday. Whether that’s Google Sheets, Zoom or Github.
Jan 10, 2023
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By Dale Pearson
If you want to build a world-class Customer Service team, you need to be data-driven. Data-driven Customer Support teams have an awareness of their Key Performance Indicators (KPIs) – they understand how these important metrics behave over time. If CSAT drops, or FRT increases, they are the first to realize. They can investigate the underlying causes and respond quickly.
Jan 10, 2023
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By Dale Pearson
Slack is an amazing tool for staying connected with your team. It allows you to easily communicate with each other, share files, and collaborate on projects. Unfortunately, if you’re a Customer Support team leader, and you want to share your Freshdesk KPIs and reports in Slack, you may have discovered this can be a manual, time-consuming process.
Dec 19, 2022
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By Aušrinė Babonaitė
81% of online shoppers look up products before purchasing. This is why it is crucial to have accurate and highly detailed product information on your eCommerce site. However, product content is just one element of eCommerce data management. It also requires the efficient collection, storage, and use of all data.
Dec 9, 2022
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By Dale Pearson
Pipedrive is a popular choice of CRM system for sales teams, especially in small to medium sized businesses. It provides an easy-to-use interface and powerful features that help teams manage sales performance, track progress and generate sales reports with ease. With Pipedrive, sales teams can create pipelines, assign tasks, set deadlines and monitor key metrics. They can also track leads, set targets, and view detailed analytics to gain valuable insights.
Nov 28, 2022
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By Dale Pearson
Several years ago, I took part in a two-day workshop at Google Digital Academy. The workshop was designed to show ‘how Google does things’ – from how they hire top talent, to how they support a culture of innovation. One of the topics that most resonated with my fellow attendees was the idea of “open data”. Open data is the principle that your company’s data should be made as accessible as possible to everyone who works there.
Nov 25, 2022
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By Richard Ingram
Zendesk is one of the most popular customer service platforms on the market, and for good reason. Its user-friendly interface and robust feature set make it a great choice for businesses of all sizes. But what really takes Zendesk to the next level is its impressive app marketplace. There are over 500 apps that extend Zendesk's core functionality, many of which sit natively within the Zendesk interface.
Mar 17, 2023
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By Geckoboard
Understand the purpose of your dashboard. Who is it for and why are they using it?
Mar 17, 2023
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By Geckoboard
Dashboard Design Tip #2 – include only the most important content. The less content you include, the easier your dashboard will be to check 'at-a-glance'. This means your dashboard will be more useful to more people.
Mar 10, 2023
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By Geckoboard
Looking for a custom KPI dashboard or wallboard for your business? Join Sam, Geckoboard's Customer Success Manager, for a quick run through of how Geckoboard can help you streamline KPIs and other useful real-time data, and easily share it with your team.
Mar 8, 2023
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By Geckoboard
If you need to visualize KPIs from a SQL database, then a live SQL dashboard is the perfect solution. Dale shows us how you can use Geckoboard to create a dashboard that displays database metrics, in minutes.
Feb 13, 2023
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By Geckoboard
Need your remote teams to be more data-driven? Dale shows us how easy it is to use Geckoboard to create and schedule automated KPI reports for Slack.
Dec 15, 2022
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By Geckoboard
Why do so many marketers map digital metrics onto a model designed for market research? In this episode of data smarties, we take a look at the history of the classic marketing funnel, and propose a better way for small businesses (who don't have the budget for brand tracking research) to create marketing funnels they can actually measure. Chapter titles
Nov 8, 2022
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By Geckoboard
Dale takes us through a step-by-step guide on how to set up a TV dashboard. Including what software you will need, what hardware you will need and some other important advice to bear in mind.
Oct 19, 2022
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By Geckoboard
Dale shows us how to build a live dashboard for Google Analytics 4. A custom GA4 dashboard makes it easy to share important Google Analytics metrics with team members – via desktop, TV dashboard, Email or Slack.
Sep 9, 2022
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By Geckoboard
Dale explains how you can recreate the Source / Medium Acquisition report from the old version of Google Analytics (Universal Analytics) – in Google Analytics 4 (GA4).
Sep 9, 2022
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By Geckoboard
Dale explains how you can recreate the Landing Pages report from the old version of Google Analytics (Universal Analytics) – in Google Analytics 4 (GA4).
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Achieve more together, whatever your business. A TV dashboard ensures your metrics are front of mind for everyone, focusing teams on what matters now to move the company in the right direction.
No distractions. No unnecessary complexity. No room for misinterpretation. Our visualizations are designed with one thing in mind: to make your most important metrics clear and easy-to-understand. Build a TV dashboard in minutes using a drag-and-drop interface that makes setup and visualization changes so simple anyone can do it.
Bring Any Metric Into Geckoboard:
- 60+ pre-built integrations: Pull live metrics from popular business tools into Geckoboard without any technical know-how.
- Powerful Spreadsheet Integration: Effortlessly turn data tracked in a Google Sheet or Excel file into live visualizations.
- Flexible Datasets API: Visualize metrics from databases, in-house systems and third-party software.
A different KPI dashboard, for whatever you do. There’s no ‘one dashboard fits all’ with Geckoboard. Our software makes it really easy for you to tailor TV dashboards for your team.