Teams | Collaboration | Customer Service | Project Management

Ben Newell, Geckoboard's VP of Product, on designing dashboards that focus a team on what matters. A dashboard is there to communicate, so the discipline is choosing the few things worth everyone's attention.

The strongest signal of product value is when someone brings it with them to the next job. Christopher Ford, now Director of Growth at HappyDoc, has used Geckoboard for five-plus years across multiple companies and roles. He explains why it stays in his toolkit.

Ben Newell, Geckoboard's VP of Product, on why building your own dashboard with an AI agent looks fast until you need to trust the number. AI has no underlying data model, so getting a metric to come back right, and the same every time, is the hard part. Geckoboard has already done that work.

Ben Newell, Geckoboard's VP of Product, on how real-time data changes the way a team performs, and the thinking behind how Geckoboard is built.

Zendesk Explore is powerful - but it wasn't built for live visibility. Kris Parker at Tithe.ly needed data accessible on any device, easy to understand at a glance. With Geckoboard, the team had more insight in minutes than they'd previously had at all.

Every morning at Simba, the CX team opens the dashboard before anything else. Graham Paddon, Head of CX, explains how real-time workload data shapes their standup, surfaces problems early, and gives managers the insight they need to act - not just observe.

Before Geckoboard, performance data at MTD Training was hidden. Not deliberately - it just wasn't visible. COO Kelli Grinter explains how making that data transparent sparked conversations, created competition, and made work more fun. A genuine culture shift.

When your support team can't see their own performance, it's hard to improve it. Kieran Boyce, GM of Operations at Woolworths MarketPlus, explains how giving agents and leaders a live view of performance led to measurable improvements in KPI compliance, customer satisfaction, and team accountability.

Investors who don't know what's happening become frustrated investors. Christopher Ford, Director of Growth at HappyDoc, explains how Geckoboard eliminates confusion, keeps stakeholders aligned ahead of high-stakes meetings, and enables confident, data-backed decisions.

Eduardo Umaña, Business Operations Manager at TechChoice, shares how Geckoboard's sales leaderboards give reps instant visibility on quota attainment, progress toward President's Club, and how they stack up against their peers, all in one place and right where they work in Monday.com. If your sales team is flying blind on their own numbers, this one's worth a watch.