Teams | Collaboration | Customer Service | Project Management

The latest News and Information on Collaboration, tools and related technologies.

What Is the Value of Consulting When Everyone Can Build?

Anyone can spin up a working prototype in an afternoon now. So what's a consultant actually for? In this session of Reframe, Miro's webinar series for consultants and agencies rethinking client work in the age of AI, Rory Keddie makes the case that consulting's value hasn't disappeared — it's moved. From scarcity to abundance, from delivering to co-creating, from billing hours to owning outcomes.

Tracking deliverables in Jira as a Product Manager | How I Atlassian

Tired of being your team's "status bot"? In this video, a Product Manager shares how she stopped chasing updates over DMs and started using Jira to keep her team aligned, so she can focus on what actually matters. Here's what you'll learn: How to centralize launch tasks in Jira as work items How to organize your backlog and pull priorities into sprints How to use work item comments so your team self-reports progress.

From Idea to Evidence: Validating Innovation at AI Speed

Most teams can generate ideas all day. The hard part is knowing which ones are actually worth building. In this session of Reframe, Miro's webinar series for consultants and agencies rethinking client work in the age of AI, Todd Reily (Founder, RightThing.io) shows what AI-native innovation actually looks like in practice — live, on a Miro board, working through a real product case study from idea to validated evidence.

Slack School | Get Started with the Slack CLI

Building custom automations in Slack might sound like a whole to-do, but it's actually a breeze. In this episode, we’ll demystify your developer environment and walk you through your new toolkit: VS Code, Homebrew, Slack and Salesforce CLIs. You'll leave with a perfectly prepped workspace and the confidence to start launching code like a pro. Class dismissed!

Capturing feedback in Jira as a Designer | How I Atlassian

Tired of digging through Figma comments, Slack threads, and random meeting notes just to find feedback? In this video, a Designer shares how he stopped sorting through scattered feedback and started using Jira to centralize it all, so he can get back to actually designing. Here's what you'll learn: How to create a work item with all your design details in one place How to share context and @mention reviewers with clear questions How to watch work items so feedback comes straight to you.

42% of Organizations Use WhatsApp for Work and Most Don't See the Risk

Ask anyone why they use WhatsApp for work and the answer is almost always the same: everyone's already on it. That's true. WhatsApp has over two billion users worldwide. It's fast, familiar, and free. When you need to reach an external partner quickly, or coordinate with a colleague outside your usual tools, it's the path of least resistance.

Best Encrypted Communication Tools for Enterprises | Secure Business Chat

Encrypted communication tools are secure messaging and collaboration platforms that use encryption to protect business conversations, voice calls, video meetings, and file sharing from unauthorized access. They help organizations safeguard sensitive data while enabling secure collaboration across teams and devices. As cyber threats, remote work, and data privacy regulations continue to grow, secure business communication has become essential for organizations of every size.

Countries With the Best Work-Life Balance in 2026: The Statistics Behind the Good Life

There is a quiet revolution happening at kitchen tables, in coffee shops, on hiking trails in the middle of the week, and in apartments overlooking the streets of Lisbon, Wellington, and Copenhagen. It doesn’t have a slogan because it doesn’t need one. Its message is simple: life is happening now, and more people are no longer willing to postpone it for a career that may never return the sacrifice. For decades, success followed a familiar script.

From tool to teammate: How one Atlassian team made AI a real coworker

In Q4 FY26, Atlassian’s People Insights (PI) team stopped treating AI as a productivity add-on and committed to something harder: fully agentifying its operations—giving AI persistent access to the team’s context, data, definitions, and workflows so it can act as a genuine collaborator rather than a smarter search engine.

Transforming the workforce (not just the technology) with AI strategist Jamie Pride

Most AI talks are about the technology. Jamie Pride opened the afternoon at Canvas 26 Sydney by promising the opposite: A session about AI without really talking about AI. Jamie is CEO of Humanly Agile, and he’s had a front-row seat to a few technology waves as the CEO of REA Group, Partner at Deloitte, and one of the first employees at Salesforce. These days he works with boards, C-suites, and executives on the part of AI most strategies skip: People.