RTO'd? Take these distributed practices back to the office with you
Three ways to solve the real problems with work and embrace “factory reset” mode.
Teams | Collaboration | Customer Service | Project Management
Collaborating To Help Teams Work Better In The Modern Workplace
Collaboration
The latest News and Information on Collaboration, tools and related technologies.
Solving Information Chaos with AI
Since the emergence of generative AI, businesses have been eager to harness the power of this new technology. When used successfully, AI can be a powerful tool for transforming how organizations manage, analyze, and leverage their information assets. However, successful implementation requires a holistic approach that goes beyond simple technology adoption.
New in Basecamp: View all your Hill Charts at one time
Hill Charts let you track your to-do lists in Basecamp, from figuring things out to completion. Until now, though, there wasn't a way to see all your Hill Charts in one place. Now you can with Hilltop View! To take a look, click Activity in the navigation bar, then Choose a Report. Select Hilltop View. The report shows Hill Charts from all of your projects. The freshest updates float to the top, while older updates sink further down. Hill Charts that haven't been updated in the last three months are excluded, so you can focus on what's most relevant.
What they really want to know is if I can fix the WiFi
What they really want to know is if I can fix the WiFi.
Videoconferencing fatigue: 4 tips for combatting video exhaustion
Videoconferencing fatigue is the feeling of exhaustion that you get after having too many video calls in one day. Although it’s often called “Zoom fatigue” or “Zoom exhaustion,” this phenomenon can happen with any video conferencing software. Learn the symptoms of videoconferencing fatigue, plus tips to prevent it.
What is business process automation? Tips to eliminate busywork
Business process automation (BPA) is the automation of complex business processes through the use of advanced technologies. By implementing automation solutions, your team can eliminate busywork and increase productivity. Discover the tasks you can automate with BPA. Looking for ways to eliminate busywork while improving team efficiency? Automation might just be your answer. Automating recurring tasks can save your team time and can even help prevent small day-to-day errors.
Running outdated versions of Synapse is a problem
The German Federal Office for Information Security clearly states that it is good security practice to update software as soon as possible when there are new fixes published by the software manufacturer. Similarly, the Cyber Resilience Act in section 56 states: “One of the most important measures for users to take in order to protect their products with digital elements from cyberattacks is to install the latest available security updates as soon as possible.”
How Customer Messaging Platforms Can Improve Customer Satisfaction
Customer satisfaction now stands as the cornerstone of success in today's hyper-competitive market. Businesses realize that consumer loyalty swings on the quality of interactions provided. In fact, a bad customer experience causes many consumers—up to 49%—to abandon a brand they used to be committed to. Positive, significant interactions, on the other hand, foster trust and anchor enduring relationships.
Toxic productivity is no good-here's how to stop it.
Toxic productivity is more prevalent than ever, and it’s hurting our physical and mental health. In this article, we outline six concrete actions you can take to regain balance and break the cycle of toxic productivity for good. Forty percent of workers think burnout is an inevitable part of success. But the truth is, brute-force productivity isn’t sustainable in the long run.
The basics of critical chain project management
Critical chain project management (CCPM) is a project management methodology that helps you monitor essential resources and prioritize dependent tasks within a project. Learn how to use this framework to help your organization manage resources and complete projects as efficiently as possible. Imagine you’re a kid playing with building blocks. You can build whatever you want, but you only have a set number of blocks available to you.