Teams | Collaboration | Customer Service | Project Management

The latest News and Information on Collaboration, tools and related technologies.

Smarter Workflows, No Code Required: Introducing New AI Steps in Workflow Builder

We’ve all been there. You’re in the middle of your most important work when a notification pulls you out of your flow. A project lead needs a status update. A client is asking about a ticket. Finding the information in Slack is easy – but pulling it together and drafting a clear response takes time you don’t have. At Slack, we believe that making automation workflows accessible to everyone is the key to unlocking true organisational productivity.

10 Best employee onboarding software for HR teams

A well-designed onboarding process helps new hires become productive quickly and encourages them to stay with the company. The transition from candidate to team member is easier when you provide employees with structure, consistency, and an easy-to-use digital system that supports their new role. Studies show that a structured onboarding process can improve new-hire retention by 82% and increase productivity by more than 70%.

Eliminate coordination tax with Google Gemini and Asana AI Teammates

As the Google Workspace Partner of the Year, we are excited to show you how to eliminate the coordination tax using agentic work. Learn how to leverage the Agentic Work ecosystem by connecting Google Gemini and Workspace with Asana AI teammates to automate complex workflows. This integration allows AI to initiate, orchestrate, and complete work across systems while maintaining human-in-the-loop controls and enterprise-grade security.

Is AI flattening your team's creativity? Here's how to tell.

Think about your to-do list for a given work week. From responding to a colleague’s quick message to building a team strategy, how do you prioritize how much time and energy to allocate to each task? Behavioral science tells us most of us don’t optimize; we satisfice — we find the first “good enough” option, and we move on. The term, a mash‑up of “satisfy” and “suffice,” was coined by Herbert A.

Canvas 26: Turning individual AI ambition into organization-wide impact

That’s a wrap on Canvas 26! Thousands of leaders, builders, and makers joined us in San Francisco and online to see what Miro’s shipping next. Building on last year’s launch of our AI platform, our Canvas 26 announcements address a problem most organizations are actively working through: AI is making people dramatically faster, but that speed isn’t compounding into impact at scale. Why?

Build and automate messaging flows with Courier Journeys API

Learn how to build and trigger customer messaging workflows with the Courier Journeys API. In this walkthrough, we show how developers can use Courier Journeys to automate lifecycle messaging across channels like email, SMS, push, Slack, and more. You’ll see how to define a journey, trigger it with API calls, and coordinate messages based on user behavior and product events. Courier Journeys helps teams ship lifecycle messaging faster without hardcoding complex workflow logic.