Teams | Collaboration | Customer Service | Project Management

The latest News and Information on Collaboration, tools and related technologies.

Organise your chats your way with Sections

If your All Chats list has grown to the point where finding anything feels like work, you're not alone. A long, flat list of rooms and DMs doesn't scale — the important conversations get buried, the noise is always visible, and keeping on top of it all requires more effort than it should. Introducing sections!

Employee Theft Statistics 2026: What Numbers Say About Trust, Temptation, and People We Hire

There’s an old temptation buried in every workplace, and it rarely announces itself with a bang. It shows up as a supply closet that’s never inventoried, a spreadsheet quietly adjusted after everyone else has gone home, or a company card that slowly begins to feel less like a business expense and more like a personal allowance. Nobody wakes up one Monday and decides to become a thief. It happens one reasonable-sounding exception at a time.

Self-Hosted Messaging - Deployment and Security Guide

Self-hosted messaging is a communication solution where an organization hosts and manages its own messaging server instead of relying on a third-party cloud provider. It gives complete control over messages, files, user data, and security, making it the preferred choice for enterprises, government agencies, defence organizations, and other regulated industries that require data sovereignty and compliance.

Velocity over speed: Relevance AI founder & co-CEO Jacky Koh on moving fast as a team

AI has made every individual faster. The harder question — one we spent the day discussing at Canvas 26 Sydney — is whether it’s made teams faster. Those aren’t the same thing, and confusing them is where a lot of organizations’ AI ambitions get stuck. Jacky Koh has watched it happen up close. As founder and co-CEO of Relevance AI, an AI workforce platform used by Canva, Databricks, and Uber among many others, he spends his days helping companies put agents to work.

How we're evolving Jira for AI-native software development

Whether I speak to customers or Atlassian’s own engineering teams, the message is consistent: the unprecedented adoption of powerful coding agents has transformed software development, but the hard parts of delivering software are…gasp…still pretty hard. Teams still have to decide what to build, and why it should exist. They need to understand the system they’re changing and which constraints matter.

Defence-Grade Encryption: What Standards Actually Matter for Secure Messaging

Defence-grade encryption is a level of cryptographic protection, typically built on standards like AES-256 and end-to-end encryption with strict key management, that meets the security requirements demanded by military, government, and other high-risk organizations. The problem is that "defence-grade" and "military-grade" have become marketing terms slapped onto products with little regard for what they actually mean.

HR Helpdesk Automation Guide 2026: Benefits, Use Cases & Top Tools

HR helpdesk automation is the use of AI agents, workflow automation, and self-service tools to resolve employee HR queries — leave balances, payroll status, benefits questions, policy lookups — without manual intervention from an HR team member. Instead of employees emailing HR or waiting in a ticket queue, automated systems route, answer, or fully resolve requests through chat, a self-service portal, or integrations with HRIS and payroll systems.

Data Sovereignty - What It Is, Why It Matters, and How Businesses Can Comply

Data sovereignty is the principle that data is subject to the laws and regulations of the country in which it is collected, stored, or processed meaning a government has legal authority over any data that exists within its borders, regardless of where the organization that owns the data is headquartered.

New Templates in Miroverse: June 2026

In June 2026, our community published 194 new templates to Miroverse. Creators leaned into big moments and everyday workflows alike — from World Cup-themed sweepstakes and retros to AI adoption playbooks, workshop briefing tools, and agile health checks. Miro Flows showed up throughout the month, powering everything from workshop briefing summarization to career-in-innovation workshops. Below, you’ll find the top templates and creators from June 2026 — plus an AI workflow spotlight.

Best Microsoft Copilot Alternatives for IT and HR Teams in 2026

Ask most IT and HR leaders why IT and HR need different AI tools than Copilot, and the answer comes down to how a request actually ends. IT requests resolve in an action. HR requests resolve in a lookup or a handoff. Copilot, built as a single AI layer inside Microsoft 365, treats both as the same kind of task — a question to answer — and that's where it starts to fall short for support teams specifically.