Rocket.Chat

Wilmington, DE, USA
2015
Jan 5, 2023   |  By Sara Ana Cemazar
Communication plays a crucial role in building long-term relations with clients. Businesses have multiple ways of communicating with their clients, including voice calls, messages, and emails. Among all channels, messaging is becoming increasingly popular due to its directness, ease, and comfort. However, when discussing about their communication channels, many businesses have a dilemma regarding chat vs. SMS.
Jan 3, 2023   |  By Rocket.Chat Content Team
Customers expect quick financial services from their banks as conveniently as possible. A recent Deloitte research points out this trend as banks try to distinguish themselves from their competitors by offering better customer service and enhancing customer experience. Leveraging fintech solutions and digital transformation, many traditional financial organizations are increasingly adopting chat banking, one of the recent addition to the banking industry glossary.
Dec 28, 2022   |  By Sara Ana Cemazar
You’re trying to focus on coding, but office chatter keeps disturbing you. You want to reach your teammates, but they don’t respond to their emails. You’re trying to find a piece of information related to your current project, but you don’t know where to start. Do these scenarios sound familiar? We hope not. Developers’ tasks are complex as is. But sometimes, productivity issues can add to their woe.
Dec 27, 2022   |  By Rocket.Chat Content Team
Slack is one of the most popular instant messaging tools for organizations of all sizes. Due to its easy interface and features, many clinics and healthcare establishments prefer to use Slack for their everyday communication. HIPAA (Health Insurance Portability and Accountability Act) is a law that guides how to protect sensitive PHI (patient health information).
Dec 26, 2022   |  By Sara Ana Cemazar
Distance learning and digital education have opened up many opportunities for students worldwide, allowing them to learn flexibly and conveniently. With course materials and lectures made available online, students can learn on their own terms. By leveraging online tools and resources, teachers can provide a personalized learning experience for students' needs and learning styles. Therefore, effective teacher-student communication is key to ensuring the success of digital education.
Dec 22, 2022   |  By Sara Ana Cemazar
In 2020, companies were pushed to adapt to an unprecedented global pandemic. They shifted rapidly from an office-based workforce to a remote one. And with that went the protection of having employees connected through on-premise secure servers, which called for a remote work cyber security infrastructure to be installed. Employees had to configure the official devices through their home networks, and the IT department had to work at scale for remote work cyber security.
Dec 20, 2022   |  By Rocket.Chat Content Team
Organizations in FinTech are increasingly met with customer communication challenges due to their rapid growth. What are these challenges, and more importantly, how can you solve them? We’ve asked an expert: FinTech consultant Ellen Cibula.‍ Financial technology, or "FinTech," is a blanket term to describe any company that provides financial services using software and modern technology. The industry has exploded in recent years as more people opt for digital-only banking options.
Dec 15, 2022   |  By Sara Ana Cemazar
DevOps is a mindset, a culture, and a set of techniques that product teams embrace to reduce the software development life cycle, improve collaboration and visibility. It accelerates time to market for new updates while also ensuring the top-notch quality of releases. DevOps involves the combination of software development (Dev) and IT Operations (Ops) personnel into cross-functional teams capable of building, running, and monitoring their product releases.
Dec 13, 2022   |  By Sara Ana Cemazar
After a 2 year-long investigation, the German Government’s Data Protection Office (Datenschutzkonferenz or DSK) has concluded that Microsoft 365 is not GDPR compliant and banned its use in schools all over Germany. This news further confirms a Europe-wide trend of government-related institutions moving away from US-based tech providers.
Dec 8, 2022   |  By Sara Ana Cemazar
Distance learning tools provide students with flexibility and convenience, enabling them to take courses at their own pace. In addition, it offers the opportunity to gain valuable knowledge and skills while still retaining the freedom to pursue other interests or commitments. Even through a computer screen, online collaborative learning tools can keep students interested and engaged. For all these reasons, it is not surprising that online education is continuing to grow.
Dec 22, 2022   |  By Rocket.Chat
Everything starts with a conversation. 🗨 The world’s leading organizations understand this and make sure chat is available within their mobile apps or websites. However, getting it done is not so easy. There are many things to consider. Choosing to rely on third-party messaging platforms comes with heavy compromises on data security, privacy, and ownership. 🔒
Dec 20, 2022   |  By Rocket.Chat
In this walkthrough session, Renato Becker and Murtaza Patrawala introduce the brand-new WhatsApp Cloud integration, enabling organizations to streamline customer services on WhatsApp for Business via WhatsApp Cloud API.
Nov 17, 2022   |  By Rocket.Chat
Government agencies are under increasing pressure to modernize their IT systems, provide better employee hybrid experiences and deliver affordable digital services to their citizens. In this immersive live session, Rene Jahnke, Solution Architect at the City of Cologne, will share how a 2,000-year-old city is driving digital transformation while ensuring data protection.
Sep 15, 2022   |  By Rocket.Chat
Watch on demand! 🚀 In this live session, you’ll learn how to deliver quality patient care by making it easier for caregivers, providers, and patients to securely collaborate. We'll go live to tell you all about how to.
Aug 31, 2022   |  By Rocket.Chat
Rocket.Chat’s App.Engine is a framework that allows developers to create self-contained apps that are capable of interacting with its host system. These apps can deliver a variety of extended features as well as integrations with all sorts of external systems. Bot and Channel Connectors, Video Conferencing Providers, SlashCommands, Endpoints, Hooks and Events. What you can - and can’t do - with those frameworks?
Aug 11, 2022   |  By Rocket.Chat
Let's take a deep dive into our docker deployment method and understand what have changed in the new Rocket.Chat 5.0.0 version with Debdut Chakraborty, Rocket.Chat's Deployment Specialist.
Jun 6, 2022   |  By Rocket.Chat
One of the biggest questions we get from our community is: ‘What’s in the roadmap!?’ That’s why we’re giving you full access to Rocket.Chat’s roadmap. Join Rocket.Chat’s CEO and founder, Gabriel Engel, and VP of Product, Chris Skelly, as they walk you through what’s next for the world’s largest open source communications platform in 2022 and, most importantly, why. And... that’s not all. We really want your input. We will be taking questions and feedback live so we can continue to build together.
May 20, 2022   |  By Rocket.Chat
The COVID-19 pandemic hugely accelerated digital collaboration in businesses across industries and geographies. We’re all familiar with working from home and, for the most part, the companies we work for have learned to adapt. As a result, cloud-based proprietary code platforms such as Office 365, Dropbox, and Slack have and continue to explode in popularity. Here’s the catch though: By using these platforms, all of your data, communication, and digital lives will be (or already are) at the mercy of big corporations without control, privacy and with a huge vendor lock-in.

Rocket.Chat is the leading free and open source team communication platform. Communicate and collaborate with your team, share files, chat in real time or switch to video/audio conferencing. Improve productivity by discussing and sharing ideas, projects and files with real-time or asynchronous team chat.

Rocket.Chat is a fast-growing platform that is now installed on over 180k servers and counts over 10m users worldwide as well as having an active, passionate community of over 700 developer-contributors who help Rocket.Chat’s core team of developers to constantly improve the product. Rocket.Chat’s long-term vision is to replace email with a real-time federated communications platform and offer services to enable businesses to be built using Rocket.Chat.

Features:

  • LiveChat: With LiveChat by Rocket.Chat you can add real-time chat widgets to any website or mobile app to get more value from your team chat and provide high quality customer service. Replace other systems and use one communication platform to save time and money. Create a user support helpdesk, answer customer queries and convert leads.
  • Real-time translation: Rocket.Chat uses cutting edge machine learning for automatic real-time message translation between users. Our user interface has been translated to over 50 languages, more than any other team chat service.
  • For all platforms: You can take Rocket.Chat anywhere with our web, desktop & mobile apps, LiveChat clients and SDK.
  • Endless Customization: Customize your platform to tailor its exact look & feel by adding or removing features and selecting your own integrations, plugins & themes.

Open Source Team Communication. Rocket.Chat is free, unlimited and open source.