May 30, 2023
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By Sara Ana Cemazar
With over 2 billion users, WhatsApp appears to be an easy way to get in touch with anyone, including your co-workers. However, using WhatsApp for employee communication can come with a host of security threats to your organization and the lack of appropriate features for collaboration amongst teams and performance tracking. For example, accessing an employee’s phone and stealing sensitive organization data is fairly easy, as WhatsApp does not have essential security features.
May 25, 2023
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By Sara Ana Cemazar
As of today, WhatsApp has over 2.24 billion active users globally. Launched in 2018, WhatsApp Business has also rapidly grown into a widely adopted business solution. As healthcare professionals seek to enhance efficiency and streamline communication within medical settings, WhatsApp's widespread popularity might seem like an appealing solution. However, addressing the potential risks and limitations of using WhatsApp for healthcare communication is crucial for healthcare services.
May 19, 2023
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By Rocket.Chat
We had a great start to the year and an incredible last quarter with the launch of Rocket.Chat SIX, our proudest version yet. Head to our webpage to know more about what’s new in Rocket.Chat SIX, and try it out if you haven’t already. There is no slowing down this quarter — Rocket.Chat 6.2 is live!
May 16, 2023
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By Rocket.Chat
Using embedded chat on the websites enables visitors to communicate quickly with the organization's customer support teams. Given the competitiveness of today’s business landscape, offering a good UI/UX experience to tech-savvy customers and resolving their queries quickly helps businesses gain a competitive edge. In this blog, we explore how organizations use embedded chat to deliver an immersive experience to customers.
May 9, 2023
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By Sara Ana Cemazar
Looking for a secure team chat solution? Find the perfect platform to protect sensitive information and foster secure communication within your team.
May 2, 2023
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By Sara Ana Cemazar
For government and public sector organizations, cybersecurity is a big obstacle to digital transformation. The two seem at odds: implementing digital transformation best practices seems impossible while upholding the highest cybersecurity standards.
Apr 27, 2023
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By Sara Ana Cemazar
Digital communication today has evolved to connect people from across the globe with each other in an instant. One of the most popular ways to communicate digitally is via real-time chat. This efficient mode of communication is used for personal communication, but also for business one. Organizations use real-time chat solutions to connect their distributed teams and to assist their customers.
Apr 25, 2023
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By Sara Ana Cemazar
Chat rooms offer a more flexible way of communication wherein people can easily use any device to communicate on a single platform. People have enjoyed connecting with others online for various purposes for many years now through some of the best online chat rooms available at present. Additionally, with technological advancements, these chat rooms have become better and better over time.
Apr 11, 2023
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By Sara Ana Cemazar
A reliable communication platform is imperative for businesses to communicate with customers and colleagues. Chat applications are becoming popular as they make collaboration easier and faster. Open-source chat APIs are a great way to integrate chat abilities into an existing application or deploy them stand-alone for live stream chat. In this blog, we have curated the best open-source chat API solutions for instant messaging and the benefits you can leverage from each.
Apr 6, 2023
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By Sara Ana Cemazar
Technological advancement has revolutionized patient chat in recent years. Healthcare is not only a matter of proper medical advice these days. Patients want better service from their healthcare providers and solid medical guidance. This is why, presently, the industry is prioritizing fast, secure, and reliable digital healthcare communication to provide customer satisfaction to patients who want instant updates via patient messaging.
Apr 5, 2023
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By Rocket.Chat
This enhancement is aimed at enabling agents and admins to convert chat history into downloadable PDFs. As simple as it sounds. The main purpose is to cover security-centered organizations' needs as they deal with sensitive information and transactions, so they must have the ability to make conversations auditable.
Apr 5, 2023
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By Rocket.Chat
Citizens, patients, students, or clients in general, usually have multiple service levels for ticket/case escalation. The nature and severity of each case determine how the conversation will be prioritized and properly addressed.
Feb 24, 2023
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By Rocket.Chat
Executive Order to improve the Nation’s Cybersecurity, Zero Trust Initiatives, DoD Digital, and Software Modernization Strategies, are all pushing digitization and security to the top of government project schedules. Gartner predicts that worldwide government IT spending will grow 6.8% in 2023. 🚀 Government organizations are being challenged to upgrade their internal processes in order to deploy innovative new services and enable more effective collaboration, while fully protecting all users' privacy, data, and communications.
Feb 23, 2023
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By Rocket.Chat
Rocket.Chat is the world's largest open source communications platform. Built for organizations that need more control over their communications, it enables collaboration between colleagues, partners, customers, communities, and even platforms without compromises on data ownership, customizations or integrations. Tens of millions of users in over 150 countries and organizations such as Deutsche Bahn, The US Navy, and Credit Suisse trust Rocket.Chat every day to keep their communications completely private and secure.
Feb 13, 2023
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By Rocket.Chat
Rocket.Chat is the world's largest open source communications platform. Built for organizations that need more control over their communications, it enables collaboration between colleagues, partners, customers, communities, and even platforms without compromises on data ownership, customizations or integrations. Tens of millions of users in over 150 countries and organizations such as Deutsche Bahn, The US Navy, and Credit Suisse trust Rocket.Chat every day to keep their communications completely private and secure.
Dec 22, 2022
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By Rocket.Chat
Everything starts with a conversation. 🗨 The world’s leading organizations understand this and make sure chat is available within their mobile apps or websites. However, getting it done is not so easy. There are many things to consider. Choosing to rely on third-party messaging platforms comes with heavy compromises on data security, privacy, and ownership. 🔒
Dec 20, 2022
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By Rocket.Chat
In this walkthrough session, Renato Becker and Murtaza Patrawala introduce the brand-new WhatsApp Cloud integration, enabling organizations to streamline customer services on WhatsApp for Business via WhatsApp Cloud API.
Nov 17, 2022
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By Rocket.Chat
Government agencies are under increasing pressure to modernize their IT systems, provide better employee hybrid experiences and deliver affordable digital services to their citizens. In this immersive live session, Rene Jahnke, Solution Architect at the City of Cologne, will share how a 2,000-year-old city is driving digital transformation while ensuring data protection.
Sep 15, 2022
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By Rocket.Chat
Watch on demand! 🚀 In this live session, you’ll learn how to deliver quality patient care by making it easier for caregivers, providers, and patients to securely collaborate. We'll go live to tell you all about how to.
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Rocket.Chat is the leading free and open source team communication platform. Communicate and collaborate with your team, share files, chat in real time or switch to video/audio conferencing. Improve productivity by discussing and sharing ideas, projects and files with real-time or asynchronous team chat.
Rocket.Chat is a fast-growing platform that is now installed on over 180k servers and counts over 10m users worldwide as well as having an active, passionate community of over 700 developer-contributors who help Rocket.Chat’s core team of developers to constantly improve the product. Rocket.Chat’s long-term vision is to replace email with a real-time federated communications platform and offer services to enable businesses to be built using Rocket.Chat.
Features:
- LiveChat: With LiveChat by Rocket.Chat you can add real-time chat widgets to any website or mobile app to get more value from your team chat and provide high quality customer service. Replace other systems and use one communication platform to save time and money. Create a user support helpdesk, answer customer queries and convert leads.
- Real-time translation: Rocket.Chat uses cutting edge machine learning for automatic real-time message translation between users. Our user interface has been translated to over 50 languages, more than any other team chat service.
- For all platforms: You can take Rocket.Chat anywhere with our web, desktop & mobile apps, LiveChat clients and SDK.
- Endless Customization: Customize your platform to tailor its exact look & feel by adding or removing features and selecting your own integrations, plugins & themes.
Open Source Team Communication. Rocket.Chat is free, unlimited and open source.