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By Marina Hudek
Corporate reliance on technology frequently carries the risk of crisis when it fails, for whatever reason. The most recent example was Friday's global IT shutdown. An IT outage like this has serious consequences. The scale of the disruption, from grounded flights to paralyzed hospital systems and stalled retail operations, highlights the vulnerability of our digital world. It has an impact on the organizations involved, particularly their credibility and reputation.
Governments all over the globe face mounting pressure to improve efficiency, transparency, and service delivery. Traditional methods are falling short, leading to citizen frustration and operational bottlenecks. The public sector urgently needs a solution to bridge the gap between rising expectations and limited resources. Artificial Intelligence (AI) is revolutionizing how governments operate, communicate, and serve their citizens.
Over 5 billion internet users worldwide underscore the importance of digital public engagement tools. These tools enhance citizen participation in governance. Effective public engagement tools are vital for: These tools bridge the gap between policymakers and the public, ensuring governance that is transparent, accountable, inclusive, and sustainable. They provide a platform for everyone, decentralizing communication and fostering a responsible government.
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By Rocket.Chat Team
A government communications strategy is a coordinated plan that aims to inform, engage, and influence the public. Effective communication is crucial for transparency, public trust, and successful policy implementation. Evaluating successful government communications strategy examples can help administrations design an effective approach to communication.
Civic engagement software is a powerful tool that helps citizens interact with their governments. This technology is critical to modern governance as it allows for transparent communication, public feedback collection, and successful project management As citizens demand greater accountability and participation in decision-making processes, the value of a strong citizen engagement platform cannot be overstated.
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By Pavithra Sudhakar
Rocket.Chat has partnered with Bluescape, a mission-ready visual workplace, to provide a reliable solution for secure and unified defense operations. This integration will help defense and federal agencies to securely share and manage mission-critical information, collaborate on mission strategies in real-time, connect with key partners to exchange classified intelligence and protect confidential data from unauthorized access, interception, and tampering.
Traditional communication techniques, like email, can result in cluttered inboxes, missed messages, and delayed responses, whereas meetings can be time-consuming and disruptive to workflow. The fact is, traditional approaches struggle to keep up with the changing needs of modern enterprises, resulting in inefficiencies and communication breakdowns. Enterprise messaging systems have evolved as an effective solution to these difficulties.
Civic engagement is now one of the key activities that define a healthy democracy. Moreover, digital civic engagement fosters trust between citizens and the government. The result? A more accountable governance. Without this, democratic societies are likely to turn into isolated and indifferent societies that do not meet the needs of their citizens.
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By Pavithra Sudhakar
We live in an era of artificial intelligence, and its benefits are undeniable. However, it is critical to ensure organizations can trust what AI has to offer and reduce risks, especially in government, defense, and critical infrastructure. The European Union AI Act and the Biden Administration’s AI Bill of Rights are a testament to this. At Rocket.Chat, security isn’t an afterthought; it’s an integral part of our original blueprint.
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By Marina Hudek
In a rapidly changing digital landscape where secure communication is critical, organizations constantly seek robust solutions to protect their sensitive data and ensure seamless collaboration. While cloud enterprise collaboration solutions provide convenience and a wide range of features for effective collaboration, they do not always provide sufficient controls. There is also a growing awareness of the risks posed by consumer-grade apps used for work-related communication.
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By Rocket.Chat
This webinar aims to introduce the ultimate toolkit for highly-regulated industries. Our panel of experts includes key representatives from Rocket.Chat, Bluescape, and Pexip, each providing a vast array of knowledge and experience in delivering secure communication platforms for the defense sector.
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By Rocket.Chat
💰 FINED: The use of unsecured messaging apps cost American financial firms over $500M in fines – Don't be next! Wells Fargo and other major players in the Financial industry were hit with the biggest penalties by the Securities and Exchange Commission and the Commodity Futures Trading Commission. 🤔The reason? Employees were exchanging messages in non-compliant apps such as WhatsApp, iMessage, and Signal.
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By Rocket.Chat
Check out our Open Community Call where we shared more details regarding recent changes and answered questions about updating your workspace to the latest Rocket.Chat version.
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By Rocket.Chat
In the European Union, MS Teams is being unbundled from the rest of the Office 365 solutions. Join experts in the secure collaboration space to learn about why security-conscious organizations are moving away from Microsoft Teams.
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By Rocket.Chat
00:00 - Introduction
04:17 - Upgrade Plan
05:09 - Step 01: MongoDB MMAP to WiredTiger Migration
15:05 - Step 02: Rocket.Chat Upgrade #1
28:58 - Step 03: MongoDB Upgrade
52:04 - Step 04: Rocket.Chat Upgrade #2
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By Rocket.Chat
Time does fly when you’re building the most widely deployed open-source collaboration platform in the world. Can you believe it’s been 5 months since Rocket.Chat SIX was released? From then to now, many exciting features and apps have been released, including an actionable moderation dashboard, a new Chat GPT app, a MS Team bridge, over 25 overall enhancements, and much more. Well, hold on to your (astronaut) helmets, because Rocket.Chat v6.5 is knocking at your virtual door! So… what does that mean to our users? 🤔
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By Rocket.Chat
(This is a recording of the live session between Rocket.Chat, Collaboard, and Pexip.) The average employee attends 62 monthly meetings — this can take up to 15% of an organization’s collective time. Poor team collaboration is one of the biggest culprits for unnecessary and unproductive meetings. Rocket.Chat, Pexip, and Collaboard have been helping organizations to collaborate remotely (and securely!) for years now. In this session, the three companies will come together to share our best practices for organizing, structuring, and conducting online meetings.
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By Rocket.Chat
This enhancement is aimed at enabling agents and admins to convert chat history into downloadable PDFs. As simple as it sounds. The main purpose is to cover security-centered organizations' needs as they deal with sensitive information and transactions, so they must have the ability to make conversations auditable.
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By Rocket.Chat
Citizens, patients, students, or clients in general, usually have multiple service levels for ticket/case escalation. The nature and severity of each case determine how the conversation will be prioritized and properly addressed.
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By Rocket.Chat
Executive Order to improve the Nation’s Cybersecurity, Zero Trust Initiatives, DoD Digital, and Software Modernization Strategies, are all pushing digitization and security to the top of government project schedules. Gartner predicts that worldwide government IT spending will grow 6.8% in 2023. 🚀 Government organizations are being challenged to upgrade their internal processes in order to deploy innovative new services and enable more effective collaboration, while fully protecting all users' privacy, data, and communications.
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Rocket.Chat is the leading free and open source team communication platform. Communicate and collaborate with your team, share files, chat in real time or switch to video/audio conferencing. Improve productivity by discussing and sharing ideas, projects and files with real-time or asynchronous team chat.
Rocket.Chat is a fast-growing platform that is now installed on over 180k servers and counts over 10m users worldwide as well as having an active, passionate community of over 700 developer-contributors who help Rocket.Chat’s core team of developers to constantly improve the product. Rocket.Chat’s long-term vision is to replace email with a real-time federated communications platform and offer services to enable businesses to be built using Rocket.Chat.
Features:
- LiveChat: With LiveChat by Rocket.Chat you can add real-time chat widgets to any website or mobile app to get more value from your team chat and provide high quality customer service. Replace other systems and use one communication platform to save time and money. Create a user support helpdesk, answer customer queries and convert leads.
- Real-time translation: Rocket.Chat uses cutting edge machine learning for automatic real-time message translation between users. Our user interface has been translated to over 50 languages, more than any other team chat service.
- For all platforms: You can take Rocket.Chat anywhere with our web, desktop & mobile apps, LiveChat clients and SDK.
- Endless Customization: Customize your platform to tailor its exact look & feel by adding or removing features and selecting your own integrations, plugins & themes.
Open Source Team Communication. Rocket.Chat is free, unlimited and open source.