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By Milton Rucks
Adversaries are capturing encrypted government and defense communications today, intending to decrypt them once quantum computers are powerful enough. This attack is called Store Now, Decrypt Later (SNDL), and it is already confirmed to be happening.
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By Sara Ana Cemazar
Most critical infrastructure organizations are running communications on platforms built for the wrong threat model. Commercial SaaS tools were designed for persistent internet connectivity and vendor-managed infrastructure. Neither holds in energy grids, water systems, transport networks, or healthcare environments facing active cyber threats. Secure messaging for critical infrastructure is not a feature upgrade. It is an architectural decision.
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By Marina Hudek
Federation lets different organizations communicate directly, server to server, without routing data through a vendor's cloud. For customers in defense, government, and critical infrastructure, it is what makes cross-organization collaboration possible without leaving the sovereign or restricted environments they have already accredited.
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By Sara Ana Cemazar
Government communication shapes how agencies coordinate internally, how departments collaborate across boundaries, and how public institutions engage with the citizens they serve. When it fails — through insecure tools, fragmented systems, or non-compliant platforms — the consequences range from operational breakdown to regulatory liability. This article covers the most widely used government communication platforms across messaging, video conferencing, and citizen engagement.
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By Marina Hudek
Federation lets different organizations communicate directly, server to server, without routing data through a vendor's cloud. For customers in defense, government, and critical infrastructure, it is what makes cross-organization collaboration possible without leaving the sovereign or restricted environments they have already accredited.
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By Pavithra Sudhakar
Intelligent Search finds messages by meaning across your entire workspace, with filters that work in air-gapped environments, indexing that scales with message volume, and admin controls that keep results precise and trustworthy. Rocket.Chat now fully conforms to WCAG 2.1 Level AA across web, iOS, and Android, independently verified by two external auditors and satisfying Section 508, the European Accessibility Act, BITV 2.0, and EN 301 549.
Self-hosted vs SaaS communication platforms: the differences that matter for regulated organisations
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By Sara Ana Cemazar
For organisations operating under GDPR, NIS2, or national security frameworks, the self-hosted vs SaaS communication platforms differences come down to one question: who controls the infrastructure your sensitive data lives on?
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By Pavithra Sudhakar
Your security posture holds regardless of context. Voice calling is now on the Rocket.Chat mobile app, keeping operators on approved, auditable infrastructure wherever the mission takes them. Native ABAC now extends to support Virtru as an external Policy Decision Point, making channel membership a continuous reflection of live identity, not a static configuration.
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By Pavithra Sudhakar
If you run secure messaging at scale, you already know the problem: the information was shared, the thread exists, and nobody can find it when it counts. In high-stakes environments, scattered knowledge is a mission risk. In Rocket.Chat v8.0, we built Intelligent Search to close that gap. We stress-tested it against 1.2 million real, messy, conversational messages, the kind that actually move through operational environments, and published every result including the uncomfortable ones.
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By Pavithra Sudhakar
Your teams are operating in environments where leaving the approved platform is not an option. v8.3 makes sure they never have to. Federation is now production-ready, built and tested for cross-agency operations at scale. Screen sharing is now native to voice calls, keeping every conversation inside the secure perimeter. This is what mission-critical build standards look like in practice. When you build a secure environment, you account for every risk you can see.
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By Rocket.Chat
Rocket.Chat provides different WhatsApp apps that you can use to connect with your citizens or customers. When using the apps, you have the option to monitor the status of outgoing WhatsApp messages. This video shows you how to do so using webhooks.
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By Rocket.Chat
Rocket.Chat's Omnichannel apps enable you to connect with your citizens and customers through various channels, including WhatsApp. The WhatsApp Cloud app provides direct communication between Rocket.Chat and WhatsApp using the WhatsApp Cloud API without needing third-party services. In this video, you'll learn how to install and use the app in your workspace. Keep in mind that assignment of conversations to agents depends on your workspace's Omnichannel configuration and routing settings.
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By Rocket.Chat
Rocket.Chat provides queue management settings for incoming Omnichannel conversations. This helps you set the queue behavior, as well as the agent and visitor experience. In this video, you'll learn about the configuration options, including waiting times in queues, sorting chats based on specific parameters, and the number of chats an agent can handle at once. Keep in mind that chat assignment also depends on your workspace's Omnichannel routing type and the routing settings.
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By Rocket.Chat
For Rocket.Chat premium plans. Registering Rocket.Chat workspaces with the Cloud portal is necessary to access various services. However, in cases like version update issues or database discrepancies, your workspace's registration may be lost. This video shows you how to register your workspace again if you encounter such issues.
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By Rocket.Chat
Rocket.Chat offers premium and dedicated cloud-hosting services so you can get your workspace running quickly, without the need to handle infrastructure yourself. Using Rocket.Chat's Cloud portal, you can view and manage your workspaces. If you are facing issues with your cloud-hosted workspace, you may need to restart it. In this video, you will learn how to restart your cloud-hosted workspace via the Cloud portal. Additionally, this video shows you how to update the workspace version from the Cloud portal.
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By Rocket.Chat
Rocket.Chat's Comms OS gives government and defense teams a secure communications platform they fully control - from infrastructure to access. See how teams use zero-trust, attribute-based access controls to manage sensitive channels, AI-driven summaries to capture key decisions from approved intel, and encrypted voice and video for real-time coordination when conditions change fast. Built for air-gapped and sovereign deployments. Federate securely across organizations with Matrix protocol.
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By Rocket.Chat
Rocket.Chat CEO Gabriel Engel and CPO Christopher Skelly walk through the 2026 product roadmap for Secure CommsOS, covering what's ahead for real-time communications, federation, and Zero Trust capabilities. This session covers: Rocket.Chat is a DoD-approved, open-source communications platform built for defense, intelligence community, and federal agency environments. Secure CommsOS unifies messaging, voice, video, and AI into a single platform with full data sovereignty and compliance controls.
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By Rocket.Chat
Before we get too far into 2026, we’re taking a moment to reflect on what brought us here: the commitment to show up, connect, and build together. This video highlights the moments and achievements that shaped our 2025 — and the collaboration that made them possible. As we continue building ahead, let’s keep dreaming, owning, trusting, and sharing in 2026. Interested in joining us in the future?
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By Rocket.Chat
Standard IT tools weren't built for high-security environments—or for connecting seamlessly with mission partners across complex networks. In this session, experts from Rocket.Chat and Pexip explore how Federal Systems Integrators (FSIs) and defense agencies are modernizing collaboration without compromising on security. What you’ll learn in this webinar: Standard IT tools often trap data in silos, slowing down critical decision-making. We discuss how to move from legacy systems to air-gapped, mission-ready solutions that ensure total data sovereignty.
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By Rocket.Chat
Featuring 2025 Open Source Demo Day attendees and all the community contributors plus returning mentors - plus RC production staff - together making it a great success.
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Rocket.Chat is the leading free and open source team communication platform. Communicate and collaborate with your team, share files, chat in real time or switch to video/audio conferencing. Improve productivity by discussing and sharing ideas, projects and files with real-time or asynchronous team chat.
Rocket.Chat is a fast-growing platform that is now installed on over 180k servers and counts over 10m users worldwide as well as having an active, passionate community of over 700 developer-contributors who help Rocket.Chat’s core team of developers to constantly improve the product. Rocket.Chat’s long-term vision is to replace email with a real-time federated communications platform and offer services to enable businesses to be built using Rocket.Chat.
Features:
- LiveChat: With LiveChat by Rocket.Chat you can add real-time chat widgets to any website or mobile app to get more value from your team chat and provide high quality customer service. Replace other systems and use one communication platform to save time and money. Create a user support helpdesk, answer customer queries and convert leads.
- Real-time translation: Rocket.Chat uses cutting edge machine learning for automatic real-time message translation between users. Our user interface has been translated to over 50 languages, more than any other team chat service.
- For all platforms: You can take Rocket.Chat anywhere with our web, desktop & mobile apps, LiveChat clients and SDK.
- Endless Customization: Customize your platform to tailor its exact look & feel by adding or removing features and selecting your own integrations, plugins & themes.
Open Source Team Communication. Rocket.Chat is free, unlimited and open source.