|
By Sara Ana Cemazar
When we're talking about government messaging apps, what are we talking about? Messaging has become a popular mode of communication because of the desire for ease, real-time conversations, and access from anywhere, at any time. In fact, Gartner's 2022 Channel Benchmark and other research studies show that instant messaging platforms have surpassed email as the primary mode of internal workplace communication.
|
By Sara Ana Cemazar
In April 2024, Microsoft unbundled MS Teams from the rest of the Office package globally. This news comes almost six months after Microsoft unbundled Teams in Europe. Microsoft says that the global unbundling made sense to make pricing easier for global organizations operating in Europe.
|
By Pavithra Sudhakar
As we enter another quarter, our momentum continues to surge forward. In this product roundup, we'll delve into Rocket.Chat's latest features with a spotlight on the enhanced personalization of the live chat widget. We'll navigate through key usability upgrades and notable bug fixes, all tailored to provide a superior and customizable Rocket.Chat experience. Let's explore what's new and improved!
|
By Sara Ana Cemazar
Businesses are investing in robust communication tools to foster quick exchanges among team members, vendors, customers, clients, and more. Skype for Business has remained one of the popular video conferencing tools for several years. However, Skype for Business was retired on January 9, 2024. This has motivated businesses to look for an effective Skype for Business replacement that offers similar capabilities or exceeds them.
|
By Sara Ana Cemazar
Governments across the world are digitalizing their services to better connect and serve citizens. To cater to the evolving demands, they rely on text messages for internal and citizen communication. Security is of utmost importance as they often deal with sensitive information regarding public safety, military, and diplomacy. Let us understand how you can build a secure messaging platform for military messaging, digital public service delivery, citizen communication, self-service, etc.
|
By Sara Ana Cemazar
Our world is more connected than ever. For many, this has accelerated knowledge exchange and advanced world economies and living conditions. However, it has also made our digital presence more complex. Data security and privacy are at stake, and in some industries, like Government and Defense, this presents significant challenges.
|
By Sara Ana Cemazar
Since its initiation in 2014, Skype for Business has been one of the most valuable tools for millions of people worldwide in terms of calling, instant messaging, and video. Microsoft had finally decided on Skype for Business retirement by July 31, 2021. It intended to transition all Skype customers to Microsoft Teams. Teams, the cooperation hub, combines chat, video, phone, and document collaboration into a single, integrated software.
|
By Sara Ana Cemazar
Federal agencies deal with sensitive data and critical infrastructure while executing their public functions. They are naturally vulnerable to malicious attacks and data breaches. While strategic use of technology and cloud-based systems is important to delivering their mission, security monitoring is crucial. The federal zero-trust strategy calls for a holistic approach to protecting data and systems. Doing so helps mitigate safety concerns and service disruptions.
|
By Pavithra Sudhakar
Picture this; a virtual coffee shop, where ideas, thoughts, and perspectives merge to form a vibrant community. Just like in any coffee shop, there are rules to ensure a harmonious environment — you shouldn’t litter or disrespect others’ space. Similarly, in our digital platforms, moderation serves as these essential ground rules. Message moderation in a communication platform involves overseeing and managing user content.
|
By Sara Ana Cemazar
Protecting sensitive data is critical, particularly in the defense and government sectors. The defense sector handles sensitive information that, if disclosed, might jeopardize national security. Additionally, Ransomware as a Service (RaaS) is becoming big business. So, the digital battleground is just as important as its physical equivalent. One option to ensure safe mission communication is to use a self-hosted, air-gapped environment.
|
By Rocket.Chat
This webinar aims to introduce the ultimate toolkit for highly-regulated industries. Our panel of experts includes key representatives from Rocket.Chat, Bluescape, and Pexip, each providing a vast array of knowledge and experience in delivering secure communication platforms for the defense sector.
|
By Rocket.Chat
💰 FINED: The use of unsecured messaging apps cost American financial firms over $500M in fines – Don't be next! Wells Fargo and other major players in the Financial industry were hit with the biggest penalties by the Securities and Exchange Commission and the Commodity Futures Trading Commission. 🤔The reason? Employees were exchanging messages in non-compliant apps such as WhatsApp, iMessage, and Signal.
|
By Rocket.Chat
Check out our Open Community Call where we shared more details regarding recent changes and answered questions about updating your workspace to the latest Rocket.Chat version.
|
By Rocket.Chat
In the European Union, MS Teams is being unbundled from the rest of the Office 365 solutions. Join experts in the secure collaboration space to learn about why security-conscious organizations are moving away from Microsoft Teams.
|
By Rocket.Chat
00:00 - Introduction
04:17 - Upgrade Plan
05:09 - Step 01: MongoDB MMAP to WiredTiger Migration
15:05 - Step 02: Rocket.Chat Upgrade #1
28:58 - Step 03: MongoDB Upgrade
52:04 - Step 04: Rocket.Chat Upgrade #2
|
By Rocket.Chat
Time does fly when you’re building the most widely deployed open-source collaboration platform in the world. Can you believe it’s been 5 months since Rocket.Chat SIX was released? From then to now, many exciting features and apps have been released, including an actionable moderation dashboard, a new Chat GPT app, a MS Team bridge, over 25 overall enhancements, and much more. Well, hold on to your (astronaut) helmets, because Rocket.Chat v6.5 is knocking at your virtual door! So… what does that mean to our users? 🤔
|
By Rocket.Chat
(This is a recording of the live session between Rocket.Chat, Collaboard, and Pexip.) The average employee attends 62 monthly meetings — this can take up to 15% of an organization’s collective time. Poor team collaboration is one of the biggest culprits for unnecessary and unproductive meetings. Rocket.Chat, Pexip, and Collaboard have been helping organizations to collaborate remotely (and securely!) for years now. In this session, the three companies will come together to share our best practices for organizing, structuring, and conducting online meetings.
|
By Rocket.Chat
This enhancement is aimed at enabling agents and admins to convert chat history into downloadable PDFs. As simple as it sounds. The main purpose is to cover security-centered organizations' needs as they deal with sensitive information and transactions, so they must have the ability to make conversations auditable.
|
By Rocket.Chat
Citizens, patients, students, or clients in general, usually have multiple service levels for ticket/case escalation. The nature and severity of each case determine how the conversation will be prioritized and properly addressed.
|
By Rocket.Chat
Executive Order to improve the Nation’s Cybersecurity, Zero Trust Initiatives, DoD Digital, and Software Modernization Strategies, are all pushing digitization and security to the top of government project schedules. Gartner predicts that worldwide government IT spending will grow 6.8% in 2023. 🚀 Government organizations are being challenged to upgrade their internal processes in order to deploy innovative new services and enable more effective collaboration, while fully protecting all users' privacy, data, and communications.
- April 2024 (6)
- March 2024 (7)
- February 2024 (12)
- January 2024 (6)
- December 2023 (7)
- November 2023 (11)
- October 2023 (11)
- September 2023 (9)
- August 2023 (8)
- July 2023 (4)
- June 2023 (7)
- May 2023 (6)
- April 2023 (7)
- March 2023 (10)
- February 2023 (10)
- January 2023 (8)
- December 2022 (13)
- November 2022 (9)
- October 2022 (2)
- September 2022 (13)
- August 2022 (9)
- July 2022 (4)
- June 2022 (11)
- May 2022 (9)
- April 2022 (4)
- March 2022 (16)
- February 2022 (9)
- January 2022 (7)
- December 2021 (4)
- November 2021 (6)
- October 2021 (2)
- September 2021 (7)
- August 2021 (6)
- July 2021 (6)
- June 2021 (3)
- May 2021 (3)
- April 2021 (6)
- March 2021 (4)
- February 2021 (5)
- January 2021 (5)
- December 2020 (6)
- November 2020 (5)
- October 2020 (7)
- September 2020 (6)
- August 2020 (6)
- July 2020 (5)
- June 2020 (1)
- May 2020 (4)
- April 2020 (7)
- March 2020 (4)
- February 2020 (3)
- December 2019 (3)
- November 2019 (2)
- October 2019 (4)
- September 2019 (2)
- August 2019 (2)
- July 2019 (1)
- June 2019 (1)
- May 2019 (3)
- March 2019 (1)
Rocket.Chat is the leading free and open source team communication platform. Communicate and collaborate with your team, share files, chat in real time or switch to video/audio conferencing. Improve productivity by discussing and sharing ideas, projects and files with real-time or asynchronous team chat.
Rocket.Chat is a fast-growing platform that is now installed on over 180k servers and counts over 10m users worldwide as well as having an active, passionate community of over 700 developer-contributors who help Rocket.Chat’s core team of developers to constantly improve the product. Rocket.Chat’s long-term vision is to replace email with a real-time federated communications platform and offer services to enable businesses to be built using Rocket.Chat.
Features:
- LiveChat: With LiveChat by Rocket.Chat you can add real-time chat widgets to any website or mobile app to get more value from your team chat and provide high quality customer service. Replace other systems and use one communication platform to save time and money. Create a user support helpdesk, answer customer queries and convert leads.
- Real-time translation: Rocket.Chat uses cutting edge machine learning for automatic real-time message translation between users. Our user interface has been translated to over 50 languages, more than any other team chat service.
- For all platforms: You can take Rocket.Chat anywhere with our web, desktop & mobile apps, LiveChat clients and SDK.
- Endless Customization: Customize your platform to tailor its exact look & feel by adding or removing features and selecting your own integrations, plugins & themes.
Open Source Team Communication. Rocket.Chat is free, unlimited and open source.