Teams | Collaboration | Customer Service | Project Management

May 2022

White label messaging app: 5 benefits and best practices

Organizations know the power of communication, and they also know the power of branding. That’s why they’re increasingly looking to purchase white label messaging apps. These apps allow them to connect with their customers or enable their employees to connect internally via instant messaging. Messaging apps can also be implemented as an in-app chat to guide users through the app or website.

White label chat app: 4 advantages over custom-made chat apps

As customer-facing businesses grow, they are trying to find new ways to serve their customers. However, they want to keep their brand aligned across all communication channels. White label chat app helps them do exactly that. Compared to custom-developed chat apps, white-labeled ones can be implemented faster and require fewer resources. Read on to find out what are the advantages of white label chat over custom-made chat apps, and why organizations opt for white-labeled chat products.

Rocket.Chat and Nextcloud Integration: Your Open Source Digital Collaboration Hub

The COVID-19 pandemic hugely accelerated digital collaboration in businesses across industries and geographies. We’re all familiar with working from home and, for the most part, the companies we work for have learned to adapt. As a result, cloud-based proprietary code platforms such as Office 365, Dropbox, and Slack have and continue to explode in popularity. Here’s the catch though: By using these platforms, all of your data, communication, and digital lives will be (or already are) at the mercy of big corporations without control, privacy and with a huge vendor lock-in.

16 open-source projects to contribute to in 2022

The world of open-source is stronger than ever. As the world gets more connected, more people are interested in being a part of building amazing new technologies. However, there are many more advantages to open-source software than just that. Specifically, there is probably no better way to learn and grow as a developer than to contribute to open-source projects. But, it’s hard to choose from so many different options!

11 best communication software and platforms for businesses

Communication software is one of the technologies that have a profound impact on our lives. Now, more than ever, we can stay in touch with friends and family no matter how far apart we are. Moreover, communication and collaboration solutions are an integral part of digital workplaces, and they enable employees to be more flexible than ever. Nowadays, teams can collaborate on projects across countries and time zones.

How Rocket.Chat meets the needs of government agencies across the globe

Governmental agencies and public sector organizations are catching on to the digital transformation trend. Besides the need to upgrade their internal processes and services to citizens, they need to be extremely careful about data privacy and data security. Organizations in this sector look for secure ways to collaborate internally and with external partners. Moreover, they want to efficiently manage incoming citizens’ inquiries and requests.

Collaborate more efficiently with the new Rocket.Chat's Trello App

As a team collaboration solution, we at Rocket.Chat are always looking for ways to make collaboration more efficient. Today, we are happy to announce a new app to the Rocket.Chat Marketplace that will make it even more easy for teams to work together and get more done. Most teams use a project management app to keep up with their day-to-day tasks as well as bigger projects.

Why governmental organizations choose on-premise solutions

Governments and public sector organizations recognize the increasing need to protect their data. With the increase of cyber-attacks globally and growing demands from their citizens to protect their information, public sector organizations are more frequently moving away from cloud-based software toward on-premise solutions.

Is MS Teams the best Skype for Business alternative? [+ How to choose one ]

On July 31, 2021, Skype for Business was retired. As it was an integral part of the Microsoft Office 365 package, numerous companies around the world were compelled to search for Skype for Business alternatives. Microsoft announced MS Teams and Microsoft Audio Conferencing as replacements to Skype for Business. However, some organizations were less than enthusiastic about the switch due to data security and data privacy concerns.