We’re excited to announce the release of Zulip Server 9.0, containing hundreds of new features and bug fixes! Zulip is an open-source team chat application designed for seamless remote and hybrid work. With conversations organized by topic, Zulip is ideal for both live and asynchronous communication. Zulip’s 100% open-source software is available as a cloud service or a self-hosted solution, and is used by thousands of organizations around the world.

At We360.ai, we pride ourselves on providing a comprehensive employee productivity monitoring solution. Our software has been instrumental in helping businesses track computer-based activities and optimise productivity. However, we understand that not all work happens in front of a screen. Office meetings, phone calls, and other non-computer-based tasks are vital aspects of daily work that require accurate tracking.

Way back in 2011, Miro changed the way people work together to build the next big thing by building our own big thing: The canvas. The canvas is an infinitely scrolling surface — a place as big as your imagination — that gives people the freedom to play, brainstorm, and create. The building blocks may have been simple, just a few sticky notes, shapes, and colors, but they inspired teams to dream and experiment together.

At Craft.io, our mission has always been to give product teams and leaders the tools they need to make the best-informed decisions for their products’ success. And as a product professional yourself, you know that one of the most valuable tools available to any product team is visibility. That’s why, for example, we created Craft.io’s capacity planning and product portfolio management tools.

Our integration with Microsoft Teams has reached a whole new level of proficiency. We’re pleased to introduce you to the InvGate Service Desk Virtual Agent for Microsoft Teams! It’s no news that you could already expand your support communication channels by integrating your service desk instance with Teams. Now, we’re adding new capabilities that leverage the possibilities Artificial Intelligence unlocks for IT Service Management to further improve the overall user experience.

We are committed to ensuring our customers’ voices are heard. With every new version, we are actively seeking ways to enhance Rocket.Chat as an effective platform for communication, collaboration, and business goals achievement. If you've been with us since the start of the year, you'll notice we've introduced a new version practically every month, illustrating our unwavering commitment to constant improvement.

In our most recent version of ESS 24.05 we’re pleased to offer a Windows MSI (Microsoft Installer) build of Element Desktop. Many larger customers prefer MSI files for software installation. They can automate deployments across many devices, ensuring consistency and reducing manual effort. As well as MSI builds we’ve also enhanced the way our message notifications work for all users. And we’ve improved Group Sync: our advanced identity and access management tool for IT administrators.

CurrentWare version 10.0 is here! This update includes a variety of performance and quality-of-life enhancements, including easier access to key tools and improvements to existing features and functions. As a CurrentWare customer, these quarterly product updates are included at no additional cost as a part of your subscription. Need help upgrading? Our team is here to assist you every step of the way.

Last year, Zendesk acquired Tymeshift, which has now officially been rebranded as Zendesk Workforce Management (WFM). Zendesk WFM is the most efficient solution for agent management within Zendesk, leveraging AI to predict staffing needs with precision, automating agent scheduling based on these projects and providing insightful real-time and historical analytics on team performance.

Today, we’re excited to roll out a brand new look and feel to the Planning Overview. It’s the same report you know and love, only we’ve given it a glow-up and boosted functionality to help you report on resourcing data alongside time, capacity, and staffing information. Before we jump in, let’s remind ourselves of why we would use the Planning Overview?