Teams | Collaboration | Customer Service | Project Management

Wire Apps SDK let developers build automations and integrations that run as full participants inside Wire’s end-to-end encrypted conversations. Until now, that meant building on our Java/Kotlin SDK. Today, we’re extending that same capability to JavaScript and TypeScript, giving teams the freedom to build in the language that fits them best.

Advanced users see the best outcomes from AI, because they know how to prompt, iterate and stitch results together. Everyone else opens the tool and gets something mediocre, then moves on. The tools simply weren’t built with everyone in mind. That’s the challenge Slackforce helps solve: Slack and Salesforce working as one, so you don’t need to be a computer expert to get a real result. Slackforce Surfaces makes it easy for anyone to build.

As part of our ongoing updates & enhancements, we have introduced a more flexible way for you to configure your utilization rate targets. Managers can now choose whether to set and view utilization rate targets as a percentage or by hour, making it easier to align utilization goals with how their teams measure and benchmark productive work.

Built on Anthropic’s Claude Managed Agents infrastructure, Claude Agent for Jira lets you assign work items directly to Claude. Your agent’s work now sits in Jira alongside everything else: tracked in your project, visible in workflows, and connected to the goals it’s helping ship. The agent automatically processes the work item context, implements the required changes in a secure sandbox, and opens a draft pull request for your review.

Intelligent Search finds messages by meaning across your entire workspace, with filters that work in air-gapped environments, indexing that scales with message volume, and admin controls that keep results precise and trustworthy. Rocket.Chat now fully conforms to WCAG 2.1 Level AA across web, iOS, and Android, independently verified by two external auditors and satisfying Section 508, the European Accessibility Act, BITV 2.0, and EN 301 549.

Project setup is one of those tasks that everyone knows is important, but nobody enjoys doing. With the new version of the AI Project Wizard, your team can turn client briefs into full-fledged projects within seconds. Thanks to new improvements based on your feedback (including ready-to-use task lists and better syncing with documents), project planning will feel less like administration and more like acceleration.

Starting today, Jira teams can assign work directly to Cursor, where a cloud agent will pick it up and begin working. You can steer agents directly from Jira, your IDE, or Cursor on the web. When Cursor needs input or is ready for review, it will notify you in Jira. When it opens a pull request, it will be automatically linked back to Jira.

We’re excited to announce the release of Zulip Server 12.0, containing hundreds of new features and bug fixes: end-to-end encryption for mobile push notifications, a major upgrade for Docker, configurable image previews, and much more! Almost 5,500 new commits have been merged across the project since the 11.0 release in August 2025. Zulip is an organized team chat application ideal for both live and asynchronous communication.

Your teams are operating in environments where leaving the approved platform is not an option. v8.3 makes sure they never have to. Federation is now production-ready, built and tested for cross-agency operations at scale. Screen sharing is now native to voice calls, keeping every conversation inside the secure perimeter. This is what mission-critical build standards look like in practice. When you build a secure environment, you account for every risk you can see.

Modern collaboration software has evolved along two primary architectural paths. On one side are mainstream collaboration platforms that prioritize extensibility and integration but rely on centralized trust models. On the other are secure messaging applications that implement end-to-end encryption (E2EE), typically designed as closed communication systems rather than extensible development platforms.