Teams | Collaboration | Customer Service | Project Management

Product Release

Simpplr Fall '22 Release: Jackson

Last quarter, we shared some amazing features with new hire onboarding and an upgraded newsletter offering––setting the bar for personalization enhancements. Keeping with that theme, Jackson, the Simpplr Fall ‘22 release, showcases a much-anticipated slate of new personalization capabilities designed to help organizations prioritize the employee experience.

Product Roundup: What's new in Rocket.Chat 5.1

The month of July 2022 was one of Rocket.Chat's busiest. We shipped Matrix Federation, new Video Conference Call Manager, and much more! There’s no slowing down. For August, we have some exciting features under our belt that will enhance user experience and give you more security options to fortify your business from threats. In 5.1, we have given our homepage a new look and revamped a few product user interfaces to make it more intuitive and easy to navigate.

Introducing Our Fresh New Look and Roadmap

It’s been a decade since we started TrackingTime and a lot has changed since then. Looking ahead to the next ten years, we decided to revamp our brand to keep up with our product roadmap and evolution. We know where we want to be, and we want our brand to reflect that. The result is a brand new image to match our vision for the future of TrackingTime.

An unrecognisable improvement: Element's new design is here!

Coming soon to a mobile device near you, the redesigned layout brings big changes to your Element app. With a focus on improving our users' workflows, we’ve ensured the app is cleaner, easier to browse, and faster to navigate, while keeping all the Element goodness! Over the last few weeks and months our mobile teams have been working hard researching, designing and building a new home page for both iOS and Android Element apps.

September Update: Timesheet and Google Calendar Sync Scoro

This month we’re tweaking various aspects of time management in Scoro. From a more customizable Timesheet view and improved sync options with Google Calendar to a few smaller updates in between, we are tirelessly working on helping you plan, manage and log your time more efficiently with Scoro.

Element Web/Desktop 1.11.4 - A security update, deferred DMs and more

Hey everyone! We’ve got a new release for you, and it has security fixes so please make sure you upgrade. We’ll disclose the details of the issue down the line, but stress that this update is important. Over the weekend we received a report from Val Lorentz (thank you!) that it was possible to create a situation where Element wouldn’t show all of the user’s rooms or Spaces, causing minor (temporary) corruption and Denial of Service (DoS).

Introducing the Hub SDK Improvement for Messaging and Live Chat

Living in the Digital Age, so much of our lives are saturated with data and information. But with so much information available, sometimes we can feel like Johnny Mnemonic, past cranial-storage capacity, where additional data doesn’t help us solve any problems, and instead makes it even more difficult to solve problems.

August Update: Improved Cost Tracking Scoro

Accurately tracking your costs helps you determine what’s eating away at your profit margin. With this update, we are introducing the much-anticipated retrospective cost linking option, so you can track and manage project-related costs at the most granular level. In addition, we’ve improved Scoro’s export options and polished up a few things on the task management side.

A New Updated Request View in InvGate Service Desk for a Better Experience

InvGate Service Desk has a brand new Request View to improve our users' experience — while keeping all the details service desk agents need to process tickets right at hand. At InvGate, we’re always looking for ways to improve our UX/UI to provide our users with a better experience. And that means listening to their feedback and turning it into action. This is why we improved the Request View in InvGate Service Desk.