Teams | Collaboration | Customer Service | Project Management

Product Release

Introducing Stealth Mode: A New Feature by Workstatus for Enhanced Productivity and Privacy

In this era of digitalization, remote working has become an everyday phenomenon for many businesses around the globe. Although this transition offers extraordinary adaptability and comfort, it also poses problems with efficiency and privacy. With employees spread across multiple locations, it is not always easy to keep tabs on their activities and ensure that information remains secure.

New RudderStack Integration: Create Actionable Data Insights

Are you looking for a way to gain a clearer picture of your users and use that insight to improve your communication strategies? We've got some great news for you! Today, we're thrilled to announce an integration between Courier and Rudderstack, a customer data platform (CDP) that allows businesses to collect, process, and route customer event data across product, marketing, and analytics tools for better decision-making.

Time Doctor launches definitive ranking and comparison tool for global BPOs in partnership with Outsource Accelerator

Together with the world’s leading outsourcing advisory website and aggregator marketplace, Outsource Accelerator, we’ve launched a comprehensive and objective analysis revealing the top 500 outsourcing firms globally. The much-anticipated index, known as the Time Doctor OA500 2023, was developed over 18 months using Outsource Accelerator’s proprietary methodology, which assessed multiple points of metadata from more than 2,500 business process outsourcing firms worldwide.

Introducing Courier Preferences: The Fastest Way to Design the Best Preference Experience

Notification preferences are important — especially if you’re building an application that sends dozens of notifications. Users want control over which kind of notifications they receive, and through what channels. That’s why it is essential to provide a well-designed preference experience that’s quick, intuitive, and guaranteed to respect your users’ chosen preferences. With Courier, you can build great notification infrastructure effortlessly.

Craft.io Now Integrates with Figma, InVision, and Adobe XD

While Craft.io is already the most complete product management platform available today, we’re always looking for more ways to build on that unique value proposition — and help companies centralize and streamline more of their work. With our latest design tool integrations, we’ve brought a key aspect of Product Managers’ and Designers’ workflows into the Craft.io workspace.

Smarter Customer Engagement Flows with Courier's New Segment Integration

Having a clear idea how your users interact with your app — when they log in, which features they engage with, or which notifications they click on — can help you design a better experience and ultimately increase user engagement. But retracing your users’ steps across various integrations is a complex task. Customer data platforms (CDPs) like Segment seek to achieve it by aggregating event data from multiple sources in one centralized location.

New AI-Powered Content and Changelog to Create Great Product Notifications Fast

The Designer in Courier’s web UI is an intuitive tool for creating, modifying, and testing notification templates. It allows you to integrate notification design seamlessly into your overall workflow — regardless of your level of technical expertise. Today, we’re proud to present two new features in the Courier Designer.

New Time Doctor breaks enhance time tracking accuracy and workday visibility

We are very excited to announce the release of a long-awaited feature – Time Doctor Breaks! Our newest feature enhances the already powerful Time Doctor reports with even more accuracy and clarity on how time is spent at your organization. Say goodbye to workarounds and manually adding up break times for your employees. We’ve made it simple for organizations to track different types and durations of breaks for all teams.