As an organization grows, HR is slowly outgrowing the Internal Communications Manager role. Internal Communications involves many different participants ranging from executive leadership to managers to employees and doesn’t always involve only one department. Hiring an Internal Communications Manager helps streamline any communication that occurs within the organization and keeps employees engaged with the activities of different departments across the company.

Customer service communication can play a huge role in how customers perceive your brand. For example, here are two ways to let a customer know that an item is out of stock: 1. “I’m sorry, this particular dress isn’t in stock and won’t be in for another two weeks.” Or 2.

We spend 50-80% of our workday communicating with other people. You’d think all of that practice would mean we’re stellar at sharing information and getting our point across, but the truth is that we could all use some help. People often point to poor communication as the reason why mishaps happen with their team, and difficulties with communication and collaboration are a top-cited challenge among remote workers in particular.

We are familiar with technological evolution — the advancement in technology, the lightning-fast information exchange, and the subsequent changes in the way we live, and work today. It takes time to catch up with the changes, but eventually, it works well for most of us.

Find yourself drowning in notifications or constantly jumping between meetings lately? Well, you’re not alone. In fact, only 7% of employees believe communication is “accurate, timely, and open” at work. Yikes. Given the rise of remote work, companies are struggling more than ever to communicate effectively. And while some teams feel like they’re totally in the dark, others are stuck staring at Slack channels or Zoom calls instead of actually working.

Team communication is one of the most fundamental aspects of collaboration. Communication in teams is more than just efficient work. It allows everyone on the team to be educated on any topic that may affect their work. Moreover, it develops trust, builds camaraderie among the team members, boosts morale, and helps employees stay engaged in the workplace.

Communication software is one of the technologies that have a profound impact on our lives. Now, more than ever, we can stay in touch with friends and family no matter how far apart we are. Moreover, communication and collaboration solutions are an integral part of digital workplaces, and they enable employees to be more flexible than ever. Nowadays, teams can collaborate on projects across countries and time zones.

Remote working offers several advantages like a flexible work schedule for employees and cost savings for employers. However, it can significantly amplify your virtual team’s communication challenges . How? While technology can help with verbal communication, a virtual work environment limits your employees’ ability to communicate via nonverbal cues like body language, facial expressions, etc.

In today's modernizing environment, team members can no longer rely on one-on-one interactions with colleagues and communicating every petty information or transferring essential files via email, which can be a time-consuming process due to its etiquettes. Choosing team communication tools can be the best decision because it not only improves communication but also team productivity, collaboration, and time management.

Without clients, an agency is nothing. That's why client communication is so important—it's a bridge between you and your clients. Great communication builds relationships and trust and can turn clients into lifelong advocates for your agency. With studies showing 70% of customers tie their experiences with businesses to how they’re treated, it’s obvious that agencies should be looking for ways to make every interaction count.