Teams | Collaboration | Customer Service | Project Management

The latest News and Information on Time Tracking, Timesheets and related technologies.

How To Write A Cell Phone Policy At Work That Teams Actually Follow

Most handbooks already have a phone rule in them. Walk any floor at two in the afternoon and you will see how much it is worth. Phones are face down beside keyboards, in laps, propped behind monitors, checked during the gap between one call ending and the next connecting. The rule is not being defied. It is being ignored, which is a different and more awkward problem.

Workstatus Changelog | Project Management Dashboard & Reporting Updates

Explore the latest updates in Workstatus, designed to give teams better visibility and more flexibility in managing their work and reports. Here’s what’s new in this sprint: Updated Dashboard Get a clearer view of working hours, productivity, project performance, invoice status, projects, and task status from one centralized dashboard. Flexible Time & Activity Report Scheduling Schedule Time & Activity Reports based on your preferred delivery frequency, day, and time, making it easier to align reports with your reporting cycle.

Small Business Time Tracking

Most guides to small business time tracking are lists of eight or ten tools. This one is not, because the tool matters less than two things nobody explains before selling you one. Record-keeping obligations do not scale with headcount. A business with three employees faces the same FLSA requirements as one with three hundred: hours worked each day, total hours each workweek, the day the workweek begins, kept for the required period. There is no small-business exemption. The economics are lopsided.

Time Tracking with Screenshots Without Losing Trust

Time tracking with screenshots pairs logged hours with periodic visual snapshots of a screen, and it earns adoption or resentment based entirely on implementation, not the technology itself. Companies use it to verify work, support client billing, close remote visibility gaps, and investigate exceptions, but a screenshot only shows what was visible at one moment, never actual productivity.

What Is Unknown Person Detection and Why Workplaces Need It

This article covers the following points. A support agent logs in at 9 a.m. with valid credentials, clears multi-factor authentication and opens a client’s billing system. An hour later the session is still active, and every system check still reads “authorized.” The person now sitting at the keyboard, however, is someone else. That is the gap most access controls were never designed to close. Authentication verifies a login.

How Copy-Paste Detection Software Prevents Data Leaks In BPOs

This article covers the essentials in brief. An agent on a banking support queue copies a customer’s account number from the CRM and pastes it into a personal chat window to finish the ticket later. The action takes two seconds. Nothing was downloaded, no file was attached, and no USB drive was touched, yet the data has already left the system built to protect it. This is the gap copy paste detection software is designed to close. Copy-paste is one of the most routine actions in a BPO.

Workstatus Changelog | Simpler Task Creation & Flexible Report Scheduling

Explore the latest updates in Workstatus, designed to make task creation simpler and report scheduling more flexible. Here’s what’s new in this sprint: Simpler Task Creation The Create Task experience gets a cleaner field layout and improved presentation, making task creation quicker and easier to navigate. Flexible Time & Activity Report Scheduling Schedule Time & Activity Reports based on your preferred frequency and delivery day, making it easier to align reports with your reporting cycle.

4 Best Workforce Management and Time Tracking Software for Distributed Teams in 2026

Managing a distributed team involves much more than tracking when employees clock in and out. Businesses need accurate timesheets, productivity visibility, reliable payroll data, and a clear understanding of how employee hours translate into project costs and client revenue. The challenge is connecting these workflows without creating additional administrative work.