Teams | Collaboration | Customer Service | Project Management

The latest News and Information on Time Tracking, Timesheets and related technologies.

How to Improve Work Performance

If you’re searching for how to improve work performance, most advice repeats the same tips like goal setting and reducing distractions. But it rarely tells you whether anything actually improved. Work performance does not improve from advice alone, it improves when output is defined clearly and tracked over time so progress becomes visible.

7 Productivity Management Techniques That Work in 2026

Productivity management techniques are structured approaches managers use to improve how a team turns time and effort into actual output. Not morale. Not activity. Output. Most teams struggle with productivity not because people are not working hard but because there is no system for deciding what work to protect, what to remove, and how to tell the difference. These productivity management techniques fix that gap.

How to Calculate Project Profitability for Agencies: A Practical Guide

Project profitability is the profit a project generates after subtracting all costs required to deliver it: labor, contractors, expenses, and overhead. The core formula is project profit equals project revenue minus total project costs. This guide walks agencies through a repeatable method to calculate project margins, identify where costs accumulate, and track profitability in time to act on it, whether you use a spreadsheet, a finance system, or time tracking software.

How to Track Employee Productivity in a Hybrid Work Environment

Your in-office employees are visible. You can see when they arrive, when they step away, and how long they stay. Your remote employees are not. Yet you are expected to evaluate both groups with the same level of accuracy and fairness. For most managers running hybrid teams, this is not a hypothetical concern.

Poor Field Visibility Could Cost You $50K | #Workstatus

Poor jobsite visibility can cost businesses up to $50,000 per year. Not because employees aren't working. Because managers lack the tools to verify where work is happening. That's why leading field teams use: GPS verification Geofenced attendance Route & mileage tracking Real-time crew visibility This video breaks down how Workstatus helps field businesses track, verify, and manage work with confidence.

How Productivity Intelligence Reduces Project Overruns

Project overruns remain one of the biggest challenges for service businesses. A project may appear to be running smoothly for months before delivery starts slipping. This is a common challenge faced by service businesses. Projects begin with realistic budgets, planned timelines, and carefully allocated resources. Yet many still end up delayed, over budget, or less profitable than expected. According to the Project Management Institute (PMI), 43% of projects exceed their original budgets.

Aux Time Explained: What It Is, How to Calculate It, and How to Reduce It

Aux time is one of those metrics that every contact center tracks but relatively few manage with precision. The number sits in dashboards, gets flagged during reviews, and shows up in WFM reports. But without a clear picture of what is driving it, aux time stays a symptom rather than a signal. This guide covers the definition, the formula, the benchmarks, the causes, and the practical steps you can take to get it under control.

Workstatus Updates v6.17: Resource Utilization, Client Portal Phase 2 & Smarter Project Workflows

Your projects are moving. Your teams are working. But do you have complete visibility into resource utilization, client collaboration, and project execution? In this release, Workstatus introduces powerful new capabilities designed to help organizations improve planning, collaboration, and operational visibility. In this video, you'll see: Whether you're managing projects, resources, clients, or operations, these updates help teams make better decisions, improve collaboration, and stay aligned across every stage of delivery.