Teams | Collaboration | Customer Service | Project Management

May 2024

92 million workers to embrace full-time remote work by 2030

The World Economic Forum (WEF) has made a groundbreaking prediction: 92 million workers will work full-time remote work by 2030. This is a big change from the current 73 million. It shows that more and more people are working from home, and the COVID-19 outbreak made this happen faster.

Analyzing 12 million support tickets: Insights from Time Doctor's webinar

Liam Martin, co-founder and chief innovation officer of Time Doctor, gave a webinar on ‘Benchmarking helpdesk software‘ analyzing 12 million support tickets from all over the support tool business. This huge job was part of Time Doctor’s ongoing work to inform outsiders about how well different support software tools work.

Mapping your software: Your guide to essential architecture diagrams

Whether a developer is maintaining an existing product or building a new one, they’re likely not doing it in a silo. From teammates to designers and product managers, there can be many stakeholders for even just a small feature change. That’s why it’s so important to have a software architecture diagram: a source of truth that outlines your software’s structure and the relationship between its different components.

Two ways to create collaborative org charts fast in Miro

If your organization uses Miro, you might already know that it’s a user-friendly, intuitive workspace where you and your colleagues can collaborate, brainstorm, manage projects, give presentations, and more. But did you know you can also use Miro to build org charts? In this post, we’ll share several ready-made org chart templates that will save your organization time as you plan for the future.

Top 10 Remote Work Management Software For Your Organization in 2024

In today’s modern working atmosphere and preference for distributed teams, the use of remote work management software ensures smooth workflow, streamlines operations, and boosts growth. In this blog, we will dive deep into optimizing the management of remote workers via dedicated software solutions. We will explore key features, benefits, and a lot more regarding the software applications for managing remote teams. This is the only guide you will ever need on remote work management.

Visualization for innovation: How to use flowcharts for smarter problem solving

In December 1921, industrial psychologists Lillian Gilbreth and Frank Bunker Gilbreth presented a new model for problem solving to the American Society of Mechanical Engineers in New York City. Their “process chart” — known today as a flowchart — is a method of visualizing a process in order to improve it.

Find Your Next Gig: The Best Remote Freelance Jobs

If you want to increase your income and enjoy the freedom of working from home, consider remote freelance jobs as your solution! With an ever-growing list of the best remote jobs available, finding your next gig has always been challenging. Whether you’re interested in web design, copywriting, or something else, there are plenty of opportunities. We’ve compiled this guide to help you find the best remote job that fits your skillset and lifestyle.

Miro and Microsoft: accelerating AI-powered innovation

Today’s business leaders agree that innovation is critical to survival. But fewer than 10% of companies report being satisfied with their innovation performance. If you want the advantage, you have to be speedy and agile. That’s why Miro and Microsoft are joining forces to give users the tools they need to streamline complex workflows and deliver innovative products and services to the global market.

Optimize Field Service Operations | Workstatus

Struggling with inefficient field operations? Get your dispersed teams working like a well-oiled machine with Workstatus's Field Service Management software. In this video, learn how Workstatus gives you pinpoint control over field teams through real-time mapping, movement tracking, and more. Optimize schedules, verify work, prevent payroll fraud, and keep projects on budget. Gain the visibility you need to manage dispersed teams and remote workers effectively.

How to Prepare Your Agency for an Acquisition w/ Karl Heasman

Many agency owners don't begin with the end in mind. Did you? If you answer questions like "How much do we need to make?" with "I don't know...more!" or "When will I be able to retire?" with "Not now!"... ...you're not alone. Seasoned agency owner, Karl Heasman, Founder of Greycott Consultancy has had his own successful exits and now helps other agency owners prepare for acquisition--by beginning with the end in mind.

Manish Kapur: Optimize these 4 areas to grow your agency

Forget about revenue for a moment. Consider how much more profitable your agency would be if you optimized your team’s time and improved utilization. If you could reduce hiring costs by keeping staff for longer. If you understood the leaky buckets in your outgoings and reduced losses like over-servicing through improved best practice. Manish Kapur, who has over 25 years of experience in creative ops, explains how he streamlines agency operations and boost profit within agencies of all sizes.