Teams | Collaboration | Customer Service | Project Management

Teamwork

What is resource allocation, and how can you take advantage of it?

Anyone who’s ever even dabbled in project management knows that it can feel a lot like juggling. But does it ever feel like you’re juggling people, not balls? Resource allocation sits somewhere between project and program management, recognizing that many projects (and most IT projects) rely on specialists, shared resources who get juggled between projects.

IT service management improves efficiency and the customer experience

IT is both the foundation and the lifeblood of most modern businesses. Take away their IT ecosystem and there might not be a business left at all. So why does it feel like so many businesses are built atop an IT ecosystem that’s wobbly, convoluted, and seemingly bolted together with spare parts? As organizations grow, it’s natural for various IT components to get added to the mix. IT infrastructure might have started out neatly organized.

The Lead Magnet That Pays for Itself w/ Chris DuBois

Is your agency leaving nearly 2/3rds of your new client acquisition up to chance? If so, you’re not alone. But it doesn’t have to be that way. According to research from WordStream, 60% of most new agency clients are coming from a channel that you can’t directly control, let alone scale. That scary stat is exactly what today’s guest is helping agencies avoid by building a portfolio of offers you can use to drive more inbound leads and create a re-usable marketing asset that pays for itself.

An enhanced task details experience is coming soon to Teamwork.com

We know change can be tricky—especially when you least expect it. That’s why we’re looking ahead to a good change (we promise!) to the Teamwork.com platform that’s coming right around the corner. To cut right to the chase, we’ll be replacing the current task details page with an expanded view that includes a handy pop-out panel and a full-page experience.

8 features to roll out the EU Working Time Directive seamlessly

Behind every successful and profitable company is a clear understanding of how and where their time is being spent. It’s safe to say time is the heartbeat of what you do, and what we do at Teamwork.com. In 2019, the European Union (EU) introduced a directive requiring all employers within EU member states to implement time tracking systems for their employees. While full implementation of the directive is up to individual member states, we can definitely get on board with mandated time tracking!

The EU Working Time Directive: Everything you need to know

In today’s fast-paced world, achieving a healthy work-life balance is more important than ever. When work consistently encroaches on personal time, it can take its toll on employees’ physical and mental health–not to mention its impact on business performance. A big part of achieving this balance is making sure people have enough time for leisure without having to work long hours.

5 Steps to Better CHANGE MANAGEMENT for Agencies w/ Rob Sayles

Do you feel like something’s not working in your agency? You’ve got processes that are outdated (or just plain not documented). You’ve got tools that aren’t the right fit or you’re not getting enough out of. Even though you feel the need for change, it terrifies you. If so, you’re not alone, I was at an agency-focused conference in Denver just a few weeks back, and several agency owners I spoke with said that they knew they needed to make a change with a major software platform that helps run their agency, but they were scared to make the switch.