Courier

San Francisco, CA, USA
2019
Jun 23, 2022   |  By Ryland Webb
Here at Courier, we recently announced a new focus on mobile notifications, which is the next big step to meeting our goals for our product. The biggest reason to focus on mobile is because it will drastically improve the user experience for anyone using mobile apps - which at this point, is everyone. This post explores the importance of building better quality mobile notifications and how to go about creating them.
Jun 21, 2022   |  By Troy Goode
We’re excited to announce that we’ve raised $35M to provide engineering teams with fantastic notification infrastructure! The round was led by GV with participation from our existing investors at Bessemer Venture Partners and Matrix Partners. “Courier is building the future of notification infrastructure. The company has a fast-growing set of customers with a need to provide the best possible notification experience.
Jun 16, 2022   |  By Aman Kandola
The General Data Protection Regulation (GDPR) was big news for companies when it came into effect in 2018. It aimed to put more controls on how organizations manage the personal data of their EU-based users. Since the law’s enactment in 2018, some US states, such as California and Virginia, followed suit and passed their own data privacy laws for their respective residents. Companies that do business in those regions now have to ensure they comply with these legal requirements.
Jun 9, 2022   |  By Aman Kandola
As SaaS applications usually collect and process sensitive user information, keeping this information secure is key to building user trust and ensuring long-term business success. One of the ways for SaaS providers to communicate how exactly their users’ data is kept safe is through compliance with security and privacy standards.
Jun 3, 2022   |  By Aman Kandola
Modern SaaS application providers handle sensitive user information every day, from customer names and email addresses to application code and third-party API secrets. It is thus more important than ever for web applications to adhere to the highest security standards, not only to maintain their business reputation and avoid financial losses but also to protect their users.
May 25, 2022   |  By Nick Gottlieb
We’re excited to announce a powerful new feature for the Courier platform: Courier Automations. Courier Automations is a toolset that includes both an API and a visual builder that allows anyone to easily configure logic for notification workflows. Need to send a reminder to class attendees 10 minutes before the class starts? Need to page an on-call engineer on multiple channels until they respond? These use cases and more can be achieved quickly and easily with Automations.
May 18, 2022   |  By Vahagn Aharonian
It requires an ample amount of time, effort, and resources to produce great, user-friendly documentation. Good documentation is fundamental to the way engineers get started with a product and ultimately use it in the long run, which makes it essential to both user retention and growth. Building our documentation at Courier was a task we therefore took very seriously.
May 2, 2022   |  By Shreya Gupta
Hacking the Engineering Process is a San Francisco-based meetup, which opens discussion for software engineers and tech enthusiasts to share their thoughts on leading topics, pose thought-provoking questions for each other, and learn more about how various engineering teams measure developer productivity amongst themselves.
Apr 21, 2022   |  By Aman Kandola
Last fall, we published a post on how despite the ongoing impact of Covid-19, Courier would remain committed to keeping our office in San Francisco and focusing our hiring efforts on local talent in the Bay Area. As the company has evolved, we’ve decided to shift our approach to a remote-first model.
Apr 7, 2022   |  By Nick Gottlieb
Product notifications should never spoil a user’s experience—they should contribute to it. Otherwise, users are prone to turn off the notifications. According to Statista, 39% of smartphone users who receive too many notifications turn them off in response. So how do you create product notifications that delight a user no matter how harried? Consider your users and their many different experiences as you design and build your product, not after.
Jun 17, 2022   |  By Courier
Join the Courier team Nočnica, Shreya, and Vee to discuss the world of notifications and what defines a pleasurable user communication experience that builds trust. Also, what type of notification just plain stinks due to lack of development versus purposeful user abuse.
Jun 10, 2022   |  By Courier
Welcome to the "Hacking the Engineering Process" meetup! Data infrastructure startup Hightouch invented the category of "Reverse ETL", and grew to hundreds of customers such as Spotify and Blizzard in under two years. What's it like working on the tech behind a company experiencing such fast growth? Join us as we go through the entire technical journey, from the early MVP to a hardened system processing billions of data points a day. We'll talk about everything from systems architecture to engineering culture and hiring.
Jun 10, 2022   |  By Courier
Join Courier pigeons Nica and Shreya as we talk to Hightouch team members Mary and Andrew about how to sync customer data with Hightouch. The Courier and Hightouch integration means that you can send notifications using just a user ID and rely on the integration to find all the contact info you need for your users.
Jun 3, 2022   |  By Courier
This week we're talking with Chris Gradwohl from the Courier engineering team, talking about how Courier does auto-magical messaging automations using #Serverless.

Built for developers, Courier is the fastest way to add multi-channel notifications to your web, desktop, or mobile app. With one API call, you can reach your users on any channel – email, SMS, push, chat, and more.

Courier lets you design your notifications once and deliver them to any channel–push notifications, direct messages, SMS, and email–with a single Courier API rather than having to integrate each provider API separately.

Design once, deliver to any channel through one API:

  • Notification Design Studio: Empower every team member to build beautiful notifications.
  • Cross-Channel Engagement Tracking: Get insight on your performance across all channels.
  • Powerful Delivery Rules: Effortlessly route each message to the right notification channel using a robust rules engine. Change channels without touching your code.

The Smartest Way to Design & Deliver Notifications.