Teams | Collaboration | Customer Service | Project Management

A talk by Midhun Suresh R and Kieran Lane at The Matrix Conference 2026. Defence and government organisations need to share classified information quickly, with their own people and with allies, without it ever reaching someone who isn't cleared to see it. Speaking at The Matrix Conference, Midhun Suresh R. and Kieran Lane showed how the Mission Partner Environment (MPE) add-on for Element Server Suite Pro (ESS Pro) makes that possible.

PSA security and compliance means checking two things: that a vendor's controls are independently proven, and that your permissions keep margin data with the right people. PSA here means a professional services automation platform, which connects projects, resources and financials, not the IoT security scheme that shares the acronym. At Teamwork.com I brief agencies and research partners from the client side, and I'll take one dated, readable report over a wall of badges.

A payment batch fails at 2 a.m. Within minutes, engineers and compliance staff are trading messages about which customers are affected. Whatever tool carries that conversation also carries customer data and the decisions a regulator may ask about later. For a digital bank, team communication is part of the operating infrastructure.

How to securely scale AI agents from individual to org-wide use without introducing unnecessary complexity.

Zero trust security is a cybersecurity approach that requires organizations to verify users, devices, and applications before granting access to sensitive resources. As enterprises adopt cloud services, support remote employees, and collaborate with other departments and external partners, security teams have to manage more identities, devices, and access points. Zero trust helps with that.

Ten years ago, sensitive data left an enterprise through email attachments, file shares and the occasional USB drive. Today most of it leaves through a browser tab. Customer records live in SaaS CRMs, ticketing tools and banking portals, and the routes out of those apps are a paste into a personal chat window, an upload to personal storage, a screenshot or a prompt typed into a public AI assistant.

Secure your intranet from data breaches by safeguarding operational usage. These include identity and access management, permission governance, and integration control. AI access governance and operational readiness complete the list. Proactive controls across these areas stop permission drift and block unauthorized access before risks become breaches.

Bringing an external partner into a conversation shouldn't mean an all-or-nothing choice between locking them out entirely or handing over full access. Wire Drive now offers a middle ground: temporary guests and outside team participants will get view-only access to shared files by default, so collaboration stays open without the risk.

BPOs meet GDPR and HIPAA by combining contract obligations with controls on every seat, namely verified identity, restricted access, protection against data leaving the device, and complete activity logs. Many of these controls satisfy both frameworks at once, which makes one well-designed security program far easier to run than two separate ones.

Shadow IT is the use of software, hardware, cloud services, or other technology for work without an organization’s IT team's knowledge or approval. It can be as simple as an employee sending a document through a personal cloud storage account or creating a WhatsApp group to coordinate with colleagues. These workarounds can help employees solve an immediate problem, but they also move company data outside the systems IT teams are responsible for securing and governing.