We’re excited to announce the launch of Rocket.Chat’s new Facebook Messenger App, built to improve customer service efficiency on the go-to messaging app for over 1.3 billion worldwide users. The 2.0 version of the app is a more robust integration with new features that the 1.0 version didn’t offer, such as message automation and customization. This will enable Rocket.Chat users to streamline their customer service efforts while building an exceptional customer experience.

Team communication is one of the most fundamental aspects of collaboration. Communication in teams is more than just efficient work. It allows everyone on the team to be educated on any topic that may affect their work. Moreover, it develops trust, builds camaraderie among the team members, boosts morale, and helps employees stay engaged in the workplace.

Ultimate data security is the goal of many companies today. One of the most important goals of IT departments is to keep data secure at all times. However, with advancements in technology, data security is becoming more complex. ⚿ Follow this article to find out why it’s crucial to ensure data security in your organization – and how you can do that. Before you start, get our list of most important features to look for in a secure business communication platform.

Rocket.Chat 3.18.0 is here with many new exciting features and improvements. In this post, we’ve listed the major updates about Team Collaboration, Omnichannel & Marketplace – check them out below!