Teams | Collaboration | Customer Service | Project Management

The latest News and Information on Collaboration, tools and related technologies.

Data sovereignty: residency is the starting point, not the destination

‍ Most organizations asking about data sovereignty are actually asking about data residency. Where are the servers? Is there a data center in Germany, France, or the Netherlands? The vendor says yes. The procurement box gets ticked. The conversation moves on. This is understandable. Geography is concrete and auditable. And residency does matter. What it does not do is answer every question sovereignty requires. That gap is where the real sovereignty conversation begins.

Incident Response Plan Template & Framework for Security Teams

No organization is immune to cybersecurity incidents. Whether it's ransomware, phishing, or unauthorized access, the speed and effectiveness of your response often determine how much damage an attack can cause. That’s why every company needs a well-defined incident response plan that gives security teams a structured process for detecting, containing, and recovering from security threats.

Building to learn: rethinking the product playbook

At Canvas 26 in San Francisco. Ravi Mehta — product strategy advisor, longtime product leader, and teacher of Reforge’s AI strategy and AI prototyping courses — laid out a bold vision for product teams: unlearn the MVP, trade the assembly line for a jazz band, and expect the playbook to reset every six months.

Slack School | How to Ship Your Slack App

Building a custom Slack app feels great. Pushing it live without breaking anything? Even better. In this episode, we'll show you how easy it is to move your app from a test sandbox to full production with the Slack CLI. You’ll learn how to switch between environments safely, avoid common deployment hiccups, and set up a smooth workflow you can use on every project from here on out. Class dismissed!

Miro x Endava: Powering Dava.Flow AI-Native Delivery

Miro and Endava have partnered to embed collaborative AI workflows into Dava.Flow, Endava's AI-native delivery model — helping global teams design, align, and deliver complex transformation programmes faster. By deploying Miro enterprise-wide, Endava is strengthening how its teams run workshops, align stakeholders, and hand over work across programmes. Early adoption is already showing measurable improvements in workshop outcomes, stakeholder alignment, and handover quality — with some processes reduced from weeks to days through automated, multi-step AI flows.

How Can Remote Teams Centralize Project Feedback and Decisions?

Centralized project feedback is the foundation of effective collaboration for remote teams. Without a single place to collect, review, and track feedback, important decisions get buried across chats, emails, and meetings, leading to confusion and unnecessary rework.

Automations in Jira with Cursor | Atlassian

What if every incoming issue could trigger Cursor Agent automatically? With agent automations in Jira, you set a condition, like a specific summary prefix for security issues or improvement requests, and when a matching ticket lands, your chosen coding agent (Jira Coding Agent, Claude, or Cursor) picks it up and gets to work. No manual triage, no delay. Set it once, and your agents do the rest. Watch to see how to wire up agent automations in Jira step by step.