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By Basecamp
It’s been more than three years since we closed our office in Chicago, and since many companies are still trying to figure out what to do about their office space, we thought we’d share our story. Moving is never fun. It’s bad enough when it’s your stuff, but ten years of stuff makes it even worse. As folks outside of Basecamp learned of our impending office closure, I began to get some questions. The most common being “what did you do with the stuff?
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By Basecamp
Good client experiences in the agency world aren’t always the norm. Here’s how to make them yours. Horror stories about poor client experiences make the rounds online, in friend circles, and between colleagues. These stories can include anything from a lack of communication to being scammed out of money for deliverables. Either way, your brand reputation extends beyond just your work; it encompasses the entire client experience.
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By Basecamp
Project management looks different for everyone and every business. Trust us. Over 20 million people have worked on a project inside Basecamp, so we’ve seen it all. And this front row seat has reinforced our belief in the power of projects. To us, project management is a no brainer. But to some, they don’t quite see the point. Usually, because they don’t really understand the benefits of project management to begin with. We hear it all the time by those who haven’t tried it.
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By Basecamp
The key to project management is time. When will X start? When will Y end? When is Z available? Project managers have to juggle many different tasks, resources, deliverables, and stakeholders. And like juggling, the trick is in the timing. That’s why all good project managers rely heavily on project management calendars. Project management calendars are more than just a collection of dates. They’re a roadmap. A glimpse into the future. A way to keep your entire project team on task.
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By Basecamp
Many have seen the word. Far fewer could tell you what it really means (or how to pronounce it… hint: “con-bon”). Something to do with manufacturing? A tool for software developers? A style of project management? Try all of the above. Kanban is one of the most effective tools available for managing project-based work. Interested in Kanban but not sure where to begin? Let’s explore some real Kanban board examples and templates.
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By Basecamp
Ask anyone who’s shipped meaningful work and they’ll tell you the same thing: ideas are a fraction of what matters. The devil is in the execution. Execution is where you pay the real price for your projects. Time, money, and resources… projects require an investment. Which is why it’s critical you learn how to prioritize your projects. For many project managers, prioritizing projects is easier said than done.
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By Basecamp
Back in the mid-90s, just as Netscape Navigator was giving us our first look at what the visual internet could be, web design came in two flavors. There was the ultra basic stuff. Text on a page, maybe a masthead graphic of some sort. Nothing sophisticated. It often looked like traditional letterhead, or a printed newsletter, but now on the screen. Interactions were few, if any, but perhaps a couple links tied a nascent site together. And there was the other extreme.
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By Basecamp
There’s no course in business school that teaches how to run a business with your wife. Marketing. Finance. Supply Chain. Law. Most of my business school experience taught “Business” with a capital “B” — the suit and tie variety. So, when my wife and I launched a business 10 years later, I was unprepared and uneducated on the challenges we would face.
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By Basecamp
Most plans are useless. A typical 5-year plan is nothing more than a collection of guesses. And when these guesses turn out to be incorrect (as guesses often are), companies are forced to choose between their original plan and what makes sense today. That said, there’s one plan that no company should ever ignore… The 30-60-90 Day Onboarding Plan.
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By Basecamp
Entrepreneurship is growing. In 2021, 5.5 million small businesses were created, a million more than in 2020 and a 54% increase over 2019. As basic supply and demand often goes, there has also been an uptick in businesses designed to help entrepreneurs succeed. Which means the digital space is flooded with experts, gurus, and coaches all claiming to help you avoid the challenges of entrepreneurship. The problem? Everyone talks about the same challenges with the same solutions.
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By Basecamp
Power Through New is an easy way to power through your unread messages without interrupting your flow. At the top of the New For You section of your Imbox, click Power Through New. All unread emails are displayed one on top of another. Use the buttons to the right of each message to take action. Reply Now, Reply Later, Set Aside, Bubble Up, or mark a message Seen — all without leaving the page.
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By Basecamp
In this Basecamp Office Hours session (recorded live on November 6, 2024), the two-person Quality Assurance team from 37signals walk through how they use Basecamp for QA. They share best practices for organizing projects for their QA function and answer customer questions live. Timestamps: For follow up questions, reach out to support@basecamp.com.
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By Basecamp
Public links let you share parts of Basecamp with people outside your account. Now they're even better! We made some improvements to publicly-shared content, including a visual update and a new feature to make public links even more useful.
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By Basecamp
Scheduling client meetings and team calls happens all the time in Basecamp. It's an essential tool, so we set out to improve the experience and bring over what we learned building HEY Calendar. That includes two new features — everyday language support for adding events and quick access to video meetings!
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By Basecamp
Pings are an essential communication tool in Basecamp — if you need to collaborate outside of a project or discuss something more privately, send a ping. But when you have a lot of pings with a lot of people, it’s hard to tell conversations apart. A single name and a few avatars are all you have to go by. You have to open each thread to figure out who’s in which one. Not anymore! Now in Basecamp, you can add a name and image to your pings so they’re easier to identify.
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By Basecamp
Need to track time so you can bill your client? Want to know who's spending how much time on what? Introducing Timesheet, an add-on that makes tracking time simple. Track time by clicking the green timer at the top of to-dos, cards, docs, and more. To capture work that happened elsewhere, add time to the project itself on the project home page. You can add hours for other people on the project, too, which is handy if they forgot.
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By Basecamp
Since HEY launched, we’ve heard from many of you who want to share all the goodness of HEY with the people in your family. We get it! We have partners, kids, and parents who would benefit from HEY, too. So, today we’re introducing HEY for Families — add up to 4 additional HEY accounts for just $179/year total! One person pays and invites everyone, but the accounts remain separate and private.
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By Basecamp
We know how critical it is to find the email you’re looking for quickly, so we just shipped significant improvements to search. We’re surfacing more relevant search results and you can filter results by attachment — like PDF, images, and more. You can also select emails in the search results and take action on them. To make the searching easier, you’ll see a list of recent searches before you even start typing in the field.
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By Basecamp
We made reassigning tasks and setting due dates from My Assignments quick and easy. Now you can make inline edits without having to go to a project first.
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The problems teams deal with mostly boil down to stuff scattered in too many places. Emails, chat threads, Word docs, etc. That makes things easy to miss and hard to find, which leads to communication gaps, preventable emergencies, and extra work.
Basecamp organizes your communication, projects, and client work together so you have a central source of truth:
- Everything will be in one organized place
- Everyone will be on the same page
- Projects will get off the ground faster
- You'll know exactly what’s going on
- You'll free up time spent on meetings
All growing businesses run into the same fundamental problems. Hair on fire, buried under email, stuff everywhere. The good news? Basecamp solves them.