Teams | Collaboration | Customer Service | Project Management

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Making & Managing a Calendar for Project Management [+ Tools]

There’s a problem with most project management software. When scribbled sticky notes were no longer effective in helping employees figure out what they needed to do in their roles, and when remote work became not only a viable option, but a good one, companies needed a better way to keep track of what each person ought to be doing on any given day. Enter: project management software.

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10 Business Growing Pains & How to Solve Them

Business growth is the focus of so many company goals but the very idea comes in only a few forms: Sales growth. Profit growth. New products. Traffic or audience growth. These are what most think of when they discuss growing the business, but they’re far from the most important factors. Not only do they contribute to company growth, but also help to maintain it. Most inexperienced business owners never predict what happens to the business’s structure when they achieve those growth goals.

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The To-Do List to End All Other To-Do Lists [+15 Template Ideas to Start]

The human brain is powerful. It outperforms even the most advanced computers in absorbing, filing, and connecting information. And it does all this while using less energy than a lightbulb. But there’s one function where the brain pales in comparison to computers: recall. Humans are not great at remembering. Details, events, names, faces—we’re even capable of forgetting what we’re doing while doing it!

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How to Create a Diverse Content Plan That Fits Your Client's Needs

Your clients hire you for one reason and one reason only: to get the results they struggled to get themselves. Desired results vary widely. But with the ability to track detailed, granular KPIs these days, it’s very clear to see when an agency succeeds and when they fall short. And if you didn’t do your job, guess what? Your contract won’t be renewed and you’re out a client, forcing you to spend more time and money to acquire new clients.

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Client Management Strategies for Agencies That Make Everyone's Lives Easier

Horror stories about poor client experiences make the rounds online, in friend circles, and between colleagues. These stories can include anything from a lack of communication to being scammed out of money for deliverables. Either way, your brand reputation extends beyond just your work; it encompasses the entire client experience. One of the best things you can do for your business is give your clients a great experience from the start.

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How to Set the Right Client Expectations

Finding clients is an important job for agency owners. Clients keep the lights on and your employees paid. But even more important is finding a way to keep existing clients happy and coming back for more work. When you do the hard work to land a new client, the last thing you want is for them to leave. It costs 5x to 25x more money to replace a client than it does to retain them. Meaning if you lose too many clients, your business is on a slippery slope towards demise.

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Agency Lead Generation Ideas: No More Cold-Calling

If all you ever do is chase, you’ll run out steam and collapse. Any business that is reliant on cold outreach isn’t one that’ll last long. Why? Because you’ll always have to hunt for new clients. And if you want that client roster to grow (or need to replace clients that you fired), your outreach machine must be humming 24/7. It can be done, sure. But wouldn’t it be nice to turn clients away instead of chasing them down?

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2023 Social Media Marketing Trends to Watch

Ever see someone’s Facebook posts or Instagram stories and cringe? You know the ones. They follow the same lame script that was being used in 2018 (the last time that script actually worked). But what worked five years ago is now cringe-worthy. Hell, what worked a few months ago might be cause for cringe today. Social media trends change all the time. If you’re not paying attention, you’ll be left behind while others race on a completely different track.

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How to Start a Social Media Marketing Agency

Once upon a time, social media was used to share photos of your meals, blurry highlights from your night out with friends, and general life updates with your family. But then something magical happened. The influencer was born. All of a sudden, individuals with thousands and even millions of followers could post a photo wearing a certain sweater, and that sweater would sell out immediately. It wasn’t long before businesses took notice. Enter the age of social media marketing.

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Use This Marketing Agency Proposal Template If You Want New Clients

If you run a marketing agency, you ask a lot of your proposals. Agency proposals are so much more than a few pages of a PDF. They’re old school newspaper hawkers shouting “Extra! Extra!” on the street corner. Not only do they have all the information, but they also need to get your attention and make the sale. That’s why agency owners need a proposal template that stands out.