Real-time support dashboards with Geckoboard and Zendesk
Learn how to use Geckoboard’s Zendesk Support integration to create a real-time dashboard that helps your support team stay on top of key metrics throughout the day. In this video I connect Zendesk to Geckoboard and create a basic dashboard that visualises live metrics from our Zendesk account, including first reply time, CSAT, and ticket volume, using a range of visualizations.