Teams | Collaboration | Customer Service | Project Management

Latest Videos

How to choose the best live chat customer service software for 2023

In this video, we reveal the top live chat features for 2023 to help you find the best live chat software. We also show you how live chat support can benefit your business and save costs. Why choose Zendesk? With Zendesk, you can add live chat and messaging to your website, mobile app, and social channels and provide 24/7 support with our no-code chatbot. Zendesk’s live chat software comes with a unified agent workspace that gives agents what they need to respond to customers, anywhere.

Automatic Check-ins in Basecamp

Basecamp's Automatic Check-ins tool is a simple way to ask your team recurring questions and gather their answers all in one place. They're a great way to replace status calls or meetings while keeping everything on the record. In this video, Kimberly from the Basecamp Customer Success team walks through how to create Automatic Check-ins in the Basecamp project management software. She also shares how the team at Basecamp uses Automatic Check-ins on a daily and weekly basis.

How to build a Purely HR Chatbot - FREE - No code 2023

Pre-built Purely HR Chatbot Enhance your Purely HR experience with Slack or Microsoft Teams chatbot and app workflow automation from Workativ. For Purely HR users and organizations using Slack or Microsoft Teams, Workativ enables you to deliver an AI-powered contextual HR chatbot with app workflow automation to enable 24/7 conversational self-service for your employee HR support.

Jira Work Management Monthly Minute: December-January 2023 | Atlassian

Get the latest Jira Work Management updates in our Monthly Minute. Now you can group your board by status, priority, assignee, and category. Plus, see what’s coming soon! Keep your eyes peeled for faster bulk actions in the list view and integrated calendars with Jira Software. Jira Work Management makes it easy for business teams to collaborate, align, and deliver work, all in one place.