Teams | Collaboration | Customer Service | Project Management

Bring product, order, contract, project, or subscription data into Zendesk faster with prebuilt custom object templates. Instead of starting from scratch, use ready-made objects with predefined fields and relationships designed around common use cases. Templates give you a structured starting point that you can tailor to your needs—reducing manual data modeling and accelerating setup. Zendesk makes customer and employee service better. We build software to meet customer and employee needs, set your team up for success, and keep your business in sync.

Apploye brings team screens and activity into one clear view. You stay informed, and your team stays productive.

Miro Talktrack lets product teams record feedback as short video walkthroughs directly on a Miro board — capturing the reasoning behind each note, not just a line of text. Paired with Miro Flows, that feedback turns into prioritized next steps and an updated prototype, without another meeting. In this walkthrough, Josh Loftis, Product Manager at Miro, shows how his team runs prototype reviews end to end: collecting feedback, synthesizing it with AI, and moving straight into the next iteration.

Miro's Tables turn one set of project data into a roadmap, calendar, timeline, or Kanban board — no duplicate spreadsheets, no manual syncing. Everyone works from the same data, even when each person needs a different view of it. In this walkthrough, Vanessa Lee, Product Manager at Miro, shows how product teams plan, track, and share work directly on a Miro board. What you'll see.

Learn how Ideal Security built an AI Teammate to update shipment tracking files, turning 90 minutes of weekly manual work into zero. More from Asana.

Your AI Agent can now talk to Slack. The official Slack MCP plugin connects Claude Code and Cursor directly to your workspace. Search channels, read threads, send messages, create canvases, and build Block Kit layouts from the comfort of your terminal.

Everyone wants AI to fix their messy data. Andrew McBarnett will tell you straight: it won't. In fact, it'll just help you reach the wrong conclusion faster. Andrew is Group Financial Director at Lucid Group, a PE-backed medical communications agency. He joined in 2020 for what was meant to be a four month contract. Six years later, he's still there, and the numbers tell the story: EBITDA up from £3.6m to £18.1m, revenue more than doubled, legal entities cut from 25 to 15, and a finance team that's shrunk in headcount while transaction volume has nearly doubled.

Building a custom Slack app feels great. Pushing it live without breaking anything? Even better. In this episode, we'll show you how easy it is to move your app from a test sandbox to full production with the Slack CLI. You’ll learn how to switch between environments safely, avoid common deployment hiccups, and set up a smooth workflow you can use on every project from here on out. Class dismissed!

Join the Zendesk Customer Success team and the Public Sector User Group for an exclusive session unpacking the biggest announcements from! Tailored specifically for public sector teams, this video covers how new AI tools—like co-pilots and automated resolutions—can act as powerful assistants for small and overworked teams. Following the Relate highlights, dive into our interactive Wisdom Exchange where public sector users ask questions, share strategies, and workshop specific challenges together.

Miro and Endava have partnered to embed collaborative AI workflows into Dava.Flow, Endava's AI-native delivery model — helping global teams design, align, and deliver complex transformation programmes faster. By deploying Miro enterprise-wide, Endava is strengthening how its teams run workshops, align stakeholders, and hand over work across programmes. Early adoption is already showing measurable improvements in workshop outcomes, stakeholder alignment, and handover quality — with some processes reduced from weeks to days through automated, multi-step AI flows.