Teams | Collaboration | Customer Service | Project Management

From brief to launch, here's how to plan marketing campaigns, coordinate teams, and track progress with AI to streamline approvals, assign work, and keep everything on schedule.

Time theft can quietly drain your company's bottom line, but geofencing technology gives you a hands-off way to prevent it. By creating virtual boundaries around your job sites, you can ensure that your team is only logging hours when they are physically present. In this video, we’re taking a look at the seven best geofencing time clock apps. Whether you manage a construction crew, a home healthcare team, or a hybrid office, discover which tool offers the best balance of location accuracy, automated job costing, and ease of use to keep your operations running smoothly.

Most teams take notes in one tool and collaborate in another. Visual Notes in Miro keeps everything in the same place. In this video, we show you how to access and format Visual Notes, collaborate in real time with authorship tracking, embed board content directly into your notes, and export everything as a PDF when you're done. No more switching between apps or losing context between your notes and your actual work.

The best features aren't built in a vacuum—they’re built with our community. A huge shoutout to Asana Solutions Partner Richard Sather for flagging the need for a more streamlined way to toggle between project views. Because of his input, we’ve officially shipped the Saved Views Tab! It’s cleaner, faster, and built to help you find exactly what you need in seconds. ️ Thank you, Richard, for helping us make Asana better for everyone.

Workforce intelligence doesn't destroy trust it builds it. In fact, 67% of employees across 1,200+ companies say transparent visibility makes them MORE confident in leadership, not less. This counterintuitive finding changes everything HR and operations leaders thought they knew about workforce data. In this video, we break down the exact framework separating companies that build trust through workforce intelligence from those that destroy it. You'll see real data, a full case study, and a 30-day implementation roadmap you can act on this week.

Embed the Zendesk Web Widget directly into your website layout. Embedded mode lets you place the full messaging experience—or individual components like the conversation list or chat screen—inside custom containers on any page. Create a seamless, branded support experience that fits your site’s structure, while retaining the full functionality and customization of the Web Widget. Zendesk makes customer and employee service better. We build software to meet customer and employee needs, set your team up for success, and keep your business in sync.

Empathy maps turn qualitative research into visual insights that your entire team can act on. In this video, we walk through how to create powerful empathy maps in Miro using professional templates, covering the four core quadrants (Think and Feel, See, Hear, Say and Do), Pain and Gain analysis, and how to use Miro AI to turn your completed map into structured next steps. Whether you're a UX researcher, product manager, or designer, empathy maps in Miro give your team a shared reference for every design decision so you stop debating assumptions and start building for real user needs.

The data is in – and it's not pretty. After surveying 303 agencies and consultancies through the Business Maturity Quiz, Scoro & The Handbook have launched The Maturity Gap Report, revealing just how wide the gap really is between the firms where operations is a strength and everyone else. In this webinar, Harv is joined by operations consultant Manish Kapur and FinOps expert Rich Brett to walk through the headline findings – and what they actually mean for the way your business is run.

Closing a case is satisfying. Hunting down the information you need to do it — not so much. In this episode, we’ll show you how Slackbot brings the answers to you. By surfacing relevant details from past cases and documenting new ones directly in your Salesforce channel, Slackbot helps you stay focused on what matters: the person you're helping. If you work in a support role, this one's for you. Class dismissed!

Are your remote workers being systematically overlooked not because of performance, but because of proximity? In this session, Praveen Chitoju from TimeChamp reveals the data behind what's now being called the Invisible Employee Crisis a silent epidemic quietly draining your best talent, widening promotion gaps, and costing your organization far more than you realize. What the research shows: Remote workers complete 23% MORE tasks than office peers Yet receive 31% FEWER recognition mentions in team meetings Office workers are promoted at 8.2% vs.