Teams | Collaboration | Customer Service | Project Management

Global organizations are redesigning service operations under pressure from AI, rising customer expectations and fragmented systems. Boomi and Zendesk leaders break down what it takes to integrate data, automate workflows and upgrade legacy processes. A strategic discussion for companies modernising how they serve customers at scale. Zendesk makes customer and employee service better. We build software to meet customer and employee needs, set your team up for success, and keep your business in sync.

Building Miro boards element by element is the slow way. In this video, we cover seven time-saving tips that transform how you create and organize boards, from using the canvas as a prompt to generate entire frameworks instantly, to grouping objects, clustering sticky notes automatically, and linking sections for seamless navigation. Try even one of these in your next session and you will feel the difference immediately.

Most tools track tasks. But do they show how work actually happens? Workstatus is built to give service teams real visibility into execution—connecting time, productivity, and project delivery in one unified view. In this video, you’ll see how Workstatus helps you: Understand where time actually goes and what’s truly billable Measure real output, not just activity Spot workload gaps and improve team performance Detect project overruns before they impact delivery Automate invoicing and reduce billing disputes Gain full visibility across remote, hybrid, and distributed teams.

Your remote team is burning $78,000 a year on work you can't even see. Not wasted time. Not inefficiency. REAL WORK that's happening every day and vanishing before it hits your project tracker. We analyzed 2.4 million work hours across 1,200+ companies in 127 countries and found something unbelievable: the average remote employee performs 12–18 hours of completely invisible work EVERY MONTH. That's nearly a full work week per person, per month, disappearing into thin air.

Huddles in Slack are like a virtual tap on the shoulder when you just need to talk things out face-to-face. In this episode, we’ll show you how to jump into a quick video chat in Slack, have AI take your notes during the call notes, and even doodle on shared screens to solve problems in real-time. It's the fastest way to get on the same page so you can get on with your work. Class dismissed!

HR teams today spend hours handling repetitive queries like onboarding, PTO, benefits, policies, and payroll. This HR AI Assistant doesn’t just answer questions, it takes action. Reduce HR workload by up to 60% Handle employee queries instantly Automate HR workflows like onboarding, leave, and policies Apply leave, share policies, and manage onboarding automatically Respond in 90+ languages for global teams Work 24/7 without delays.

Most goals fail not because of effort but because of structure. In this video, we walk through the SMART Goals template in Miro and show you how to transform vague goals into specific, measurable, time-bound plans your team can actually execute, using a real example from start to finish. Specific. Measurable. Attainable. Relevant. Timely. Five criteria that turn "improve our product" into a goal worth pursuing.

The future of work at Atlassian isn't about using AI as a tool—it's about AI becoming part of how every team thinks, decides, and delivers. Our journey to becoming an AI-native organization is built on two pillars: the leaders who champion change and the workflows where AI is woven into how work gets done. See how our People, Product, and Marketing teams are using Rovo and the Atlassian System of Work to build our internal blueprint for an AI-native culture.

Are HR teams truly ready for the future of work? This video discusses the challenges HR professionals face and introduces how AI for HR can alleviate these pressures. Discover how an AI chatbot can streamline human resource management, making HR automation a reality and improving efficiency with Workativ. If you're an HR manager, HR leader, or business owner, this is how modern teams are scaling HR without increasing headcount. Stop hiring for repetitive HR work. Start automating with an AI HR agent..#HRTech.