Teams | Collaboration | Customer Service | Project Management

Praval, VP Zoho Marketing On Project Success Beyond Metrics

What does project success look like beyond the metrics? And what really makes a great project manager? In the first episode of "20 Lessons in Project" Management, Praval Singh, Vice President of Marketing & Customer Experience at Zoho, shares his thoughts.

Zoho Projects: 20 Years, Because You Made It Possible

From “create a project, create a task” to a full project management platform trusted by millions across industries, Zoho Projects has spent the last 20 years growing alongside the customers who use it every day. In this film, our own team looks back on the journey: the early days of building with limited resources and no playbook, the shift from simple support questions to customers running their entire workflow on Zoho Projects, and the moments that reminded us why we do this work. Twenty years ago, we started with a project management software. Today, because of you, it’s a platform.

10 time management tools that helped me stop losing hours to the wrong work

Professional services teams are often convinced they have a "people problem" when what they really have is a visibility problem. Tasks scattered across three tools, time logged in a spreadsheet nobody checks, and deadlines that only surface when a client emails asking for an update. Before I joined Teamwork.com, I spent years managing client projects at agencies where this was just how things worked. Monday mornings started with a 45-minute standup that could have been a dashboard.

10 essential project management reports every team should use

Let’s be honest about how projects usually go sideways. A task gets blocked and nobody notices. A dependency changes and nobody updates the plan. A senior stakeholder says “small tweak” and the team hears “new scope.” A key engineer goes on leave and the work shifts into the future. Then you get that message: “Can we still ship by Friday?” And you don't have an answer, because there is no single space that tells the whole truth.

Time Management Tips for Call Center Agents

No matter what hectic job you are in, time management is the key to better results. The better you can manage time and handle issues, the more efficiently you can achieve your goals. In call center customer service, time management is your weapon. Call centers need to master their time management skills in order to maintain service quality and reach daily goals. In this blog, we are going to share the ultimate proven time management tips for call center agents. So, let’s dive in.

Zoho Projects Infinity: Build your projects, your way

Embrace an upgraded project management platform—one that adapts to your workflows, and not the other way around. Say hello to our newest version: Zoho Projects Infinity. Historically, project management tools weren't designed for the real, messy, and rewarding ways that teams work. Rather, most teams adapted themselves to the tool with workarounds. Zoho Projects Infinity changes all that.

Time Management Skills: Key Examples & How to Improve

Time management skills are the practical abilities people use to plan, prioritize, organize, and complete work effectively. In practice, these skills help managers and professionals decide what to do first, stay focused, estimate time realistically, and maintain structure across busy workdays.