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By the team at Slack
To your customers, your frontline workers are your brand: the shop assistant who finds the right size, the warehouse lead who ships the order, the home nurse who checks in. They make up about 80% of the global workforce, yet they’ve been left out of the last decade of workplace transformation. While corporate teams have agents, instant customer data and connected systems, the frontline often runs on paper checklists and group texts, without even a corporate email address.
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By the team at Slack
The leaves are turning, and tractor rides aren’t the only thing rolling, new Slack features are too. This month was about less switching, less digging and less manual clean-up. Whether you’re an admin trying to get usage data, a seller trying to keep a CRM record current or a developer building on the Slack MCP server, this drop is about giving you the context that you need right where you already are. This month, we grew a fresh batch of features across AI agents, CRM and mobile.
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By the team at Slack
This week at Dreamforce, we gave Slack one of its biggest upgrades yet, the connected interface for AI and Salesforce that works across your whole team. Every company is investing in AI right now, but they’re missing two things. First, the conversational context that adds long-term memory and insight that makes AI more accurate, actionable, and trustworthy. And next, the collaborative interface that allows employees to use these AI tools together and learn from one another.
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By the team at Slack
Advanced users see the best outcomes from AI, because they know how to prompt, iterate and stitch results together. Everyone else opens the tool and gets something mediocre, then moves on. The tools simply weren’t built with everyone in mind. That’s the challenge Slackforce helps solve: Slack and Salesforce working as one, so you don’t need to be a computer expert to get a real result. Slackforce Surfaces makes it easy for anyone to build.
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By the team at Slack
Summer’s winding down, but the pace inside Slack isn’t. While people are squeezing in one last hurrah, our teams have been shipping – and this month’s drop is one of the biggest yet. The theme running through all of it: AI shouldn’t be something you do alone in a tab. Work is better when the people and the agents helping you are in the same room, with the same context, able to see what’s happening and jump in when it matters.
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By the team at Slack
We’re excited to make it possible for anyone to be a builder on Slack with the launch of Add to Slack, an enterprise-grade deployment path built alongside 10 leading AI creation platforms, including Hyperagent, LangChain, Lovable, n8n, NanoClaw, OpenAI, Runlayer, Skydive, Superhuman and Vercel. Add to Slack is a secure, one-click bridge embedded inside your favourite agent builder tools.
The real work has never been the document, the pull request or the final build. It’s the conversation that gets you there, the back-and-forth, the pushback, the half-formed idea that a teammate catches and turns into something brilliant. A brief, a deck, a block of code: they’re just proof that the real thinking already happened, together.
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By the team at Slack
Summer is the great audit. You take a few days off and you find out fast which of your tools actually work without you hovering over them – and which ones just sit there waiting. This month’s release is built for the season. Every feature that we delivered does something for you while your attention is elsewhere. Slackbot synthesises research, generates decks and builds live dashboards without you needing to orchestrate it. Your CRM is in your pocket. Your status schedules itself.
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By the team at Slack
Every few months, something shifts. What you’re doing in Slack today wasn’t possible three months ago. In April, Slackbot learned to act. In May, it learned to see. In June, it learned you and your systems. And it listens. In July, Slackbot moves work forward, in the conversation.
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By the team at Slack
Summer has a way of clarifying what actually matters. You want to spend time out in the sun, not wasting time bouncing between apps to get your work done. This June, we shipped across every layer of Slack. Slackbot learned to remember you, reach your whole tool stack, speak your language and turn your data into something you can actually see. Direct Messages and the sidebar got easier to navigate.
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By Slack
When severe weather hits, the National Weather Service relies on Slack. See how forecasters, emergency managers, and broadcast meteorologists are using Slack and Slackbot to reach each other in seconds, share the latest information, and help save lives.
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By Slack
With the Slack CLI, getting an agent off the ground doesn’t take hours of groundwork. One simple command gives you everything you need to start building right away. In this episode, we’ll show you how to run ‘slack create agent’, choose your starter template and LLM, and customize your new helper to fit the exact job you have in mind. Class dismissed!
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By Slack
See how Perplexity built “Computer” to bring over 400 business tools straight into Slack. It acts as a multiplayer teammate, giving your team the context and speed they need without ever switching tabs.
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By Slack
Slack Code brings you, your teammates, and AI coding agents together to build in the open. Just mention an agent to spin up a code channel, pull in your team, and watch the work come to life — real-time code reviews, prototyping, and shipping, all in one coding hub.
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By Slack
Marshall from the Slack product team introduces Slack Frontline, a simplified version of Slack designed specifically for frontline workers who aren't at desks.
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By Slack
Hearing a lot about MCP (Model Context Protocol), but still wondering what it actually does? We’ve got you covered. In this episode, we’ll break down MCP showing you how it compares to standard APIs, how an AI agent uses an MCP server to connect all the tools you rely on, and how it all comes together to get real work done in Slack. Class dismissed!
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By Slack
Slack is the front door to Salesforce. Everything your business needs is waiting on the other side.
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By Slack
Why code alone when you can build together? Slack Code brings your team and agents into one shared space to build, review, and keep work moving. In this episode, you’ll learn how to collaborate with agents, review code diffs, preview HTML, and get feedback from the team — all without leaving Slack. Class dismissed!
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By Slack
A conversational CRM connects your customer data, conversations, and AI so teams can manage relationships right where work already happens. The Problem: Scattered Customer Data Most teams don't work inside a traditional CRM—they're talking in chats, emails, and meetings instead. Customer information ends up scattered everywhere, making it harder to see the full picture.
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By Slack
A quick look into how teams can use Slack to ship code, resolve incidents, and iterate more often.
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By Slack
From assigning leads to celebrating deals, here's a snapshot into managing entire sales pipelines in Slack.
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By Slack
Gathering great ideas is just the start. See how you can track and optimize campaigns all in Slack.
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By Slack
How can marketers harness the powers of machine learning and artificial intelligence? We'll show you 28 tools that use automation to make your daily work more efficient.
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Slack is a collaboration hub for work, no matter what work you do. It’s a place where conversations happen, decisions are made, and information is always at your fingertips. With Slack, your team is better connected.
Project discussions, important documents, free food announcements: they all live tidily together in Slack. With your team and information in one easily searchable place, collaborating online is as easy as collaborating in person.
Your hub for teamwork:
- Channels: Communication in Slack happens in channels, organized by project, topic, team, or whatever makes sense for you.
- Search: Conversations in Slack are searchable by everyone, so you can tap into company knowledge and find information when you need it.
- Integrations: Slack works with the tools and services you already use every day. Pipe in information or take action without leaving Slack.
- Security: We take security seriously at Slack. We offer measures like 2FA and SSO to ensure the safety of your data and protect your organization.
Millions of people around the world have already made Slack the place where their work happens.