Unlock customer insights with Slack | Customer Service with Slack | Slack
Discover how Slack cultivates closer connections between you and your customers. For faster feedback. Stronger insights. And long-lasting relationships.
Teams | Collaboration | Customer Service | Project Management
Collaborating To Help Teams Work Better In The Modern Workplace
March 2021
Drive faster resolutions with Slack | Customer Service with Slack | Slack
Resolve customer issues faster with Slack. Slack connects customer service agents with the experts and data they need, all in one place.
CX leaders on adaptability and the future of customer experience
A discussion from Zendesk, Zip, Ecosystm and Slack about the importance of flexibility, culture and employee experience.
Navigating the Disruption of Work
When everything changes, the ability to adapt becomes the competitive advantage.
Now is your moment to reinvent work
It's time to improve inclusion, flexibility and connection among our teams, no matter when or where they’re working
The next step in reinventing business communication with Slack Connect
Employees at more than 74,000 organisations and counting can now securely direct message anyone – inside or outside their company
Software Development Teams and Slack: A Handbook
A quick look into how teams can use Slack to ship code, resolve incidents, and iterate more often.
Sales Teams and Slack: A Handbook
From assigning leads to celebrating deals, here's a snapshot into managing entire sales pipelines in Slack.
Marketing Teams and Slack: A Handbook
Gathering great ideas is just the start. See how you can track and optimize campaigns all in Slack.
Intelligent Automation for the Modern Marketer
How can marketers harness the powers of machine learning and artificial intelligence? We'll show you 28 tools that use automation to make your daily work more efficient.
Slack: Invent the future
It's time to break through. To redefine how we relate. To reinvent the way we work, and reimagine how we communicate. Slack. Where the future works.
Why a strong company culture is the key to post-pandemic success
Leaders from Monzo Bank, Octopus Energy and Slack on how getting corporate culture right allows teams to thrive