Teams | Collaboration | Customer Service | Project Management

Collaborating with external partners over email? Slow. Doing it in Slack? Fast. Like, really fast. Slack Connect brings your clients and vendors straight into your workspace so you can work together in real-time. In this episode, we’ll show you how to send external channel invitations, manage member permissions, and navigate your centralized external connection settings right from Slack. Class dismissed!

We all have those repetitive tasks that end up eating a big chunk of the day. Instead of doing them yourself, you can just teach Slackbot how to do them for you. In this episode, we'll show you how to build custom Slackbot skills, and share them with your team, so everyone can spend less time digging and more time getting stuff done. Class dismissed!

Legal work is notoriously messy, scattered across drives and decades of institutional memory. Wordsmith is changing the narrative. By bringing their AI agent into Slack, Wordsmith gives legal teams the context, speed, and autonomy they need to move as fast as the rest of the business.

Spoiler alert: You don't have to enter data manually to build an effective marketing campaign anymore. That's what Slackbot is for. It can automatically identify the right customers from Salesforce and prep personalized email drafts in a canvas for you. In this episode, we'll show you how to transform your data into a targeted marketing campaign without leaving Slack. Class dismissed!

If you’ve ever squinted at your screen or felt overwhelmed by a sea of moving GIFs, it’s time to give your eyes a break. In this episode, we’re diving into your preferences to show you how to enable the OpenDyslexic font, set high-contrast visual themes, and use a simplified layout to keep things clear and easy to find. You’ll also learn how to manage animations and reorder screen reader elements so your workspace works best for you. Class dismissed!

Huddles in Slack are like a virtual tap on the shoulder when you just need to talk things out face-to-face. In this episode, we’ll show you how to jump into a quick video chat in Slack, have AI take your notes during the call notes, and even doodle on shared screens to solve problems in real-time. It's the fastest way to get on the same page so you can get on with your work. Class dismissed!

Closing a case is satisfying. Hunting down the information you need to do it — not so much. In this episode, we’ll show you how Slackbot brings the answers to you. By surfacing relevant details from past cases and documenting new ones directly in your Salesforce channel, Slackbot helps you stay focused on what matters: the person you're helping. If you work in a support role, this one's for you. Class dismissed!

You know that frantic scramble when you can’t find the right Google Doc and the meeting is about to start? Yeah, let’s not do that anymore. In this episode, we'll show you how to bring Google Drive, Calendar, and Gmail directly into Slack, so you can preview files, respond to calendar invites, and manage notifications without ever leaving the conversation. Class dismissed!

Switching between 10 different apps just to get one task done? A work OS can turn your chaotic workflow into a central hub. It’s an open, flexible platform that centralizes your people, projects, data, and knowledge in one place. The Problem: App Fatigue Most teams lose hours every week jumping between spreadsheets, chat apps, and project tools. Information gets buried, and productivity stalls.

Just launched a new Slack workspace and not sure where to start? In this episode, we’ll walk through the essentials to get you up and running fast. From setting up the right channels and creating simple workflows to installing must-have apps, learn how to build a strong foundation from day one. Class dismissed!