Let’s dispense with this myth right away. If you’re a Product Manager and you’re worried that the new wave of “generative AI” tools is coming for your career, you can relax. Yes, software programs like ChatGPT can analyze gazillions of data points and even produce some clever insights. But successful product management is still very much a human profession that requires empathy, lived experience, and a passion for innovation and problem-solving. Can a Tesla drive itself?

In the face of AI disruption, teams that embrace a growth mindset will fare better than those who cling to the status quo.

Thinking about the impact of artificial intelligence (AI) on the job market, are you on the apocalyptic or utopian side? Maybe something in between? In any case, one point is certain: artificial intelligence is becoming more and more developed. And the question still is, will AI replace jobs? The launch of ChatGPT has sparked several discussions, including the effect AI will have on employment. In some careers, it can improve efficiency.

One of the most important factors of customer satisfaction is the quality of the interaction between service desk agents and users. At InvGate, we know this is key, and we’re developing new AI-powered response suggestions to empower agents’ capabilities further. Users expect empathic-written responses that solve their requests in the shortest period. Meanwhile, agents are required to solve hundreds of tickets every day, following defined best practices and according to SLAs.

There has been plenty for the manufacturing industry to be concerned about in recent times. The ongoing effects of the pandemic and, more recently, the war in Ukraine have exposed supply chain vulnerabilities that are forcing companies to adapt quickly. Those who don’t, are faced with the unwelcome prospect of being unable to get their goods onto store shelves or being left with a costly overstock in their warehouses.

OpenAI’s ChatGPT crossed more than 1 million users within a week. This is a testament to the immense potential of powerful language models. ChatGPT is currently available for research preview, but numerous experimental features were introduced using the GPT3.5 base model architecture. These advancements are propelling the transformation of conversational AI towards a human-like experience.

Natural language processing (NLP) has come a long way over the past few years. With the development of powerful new models such as GPT-3 and BERT, it's now possible to create sophisticated applications that can understand and interact with human language. However, what went viral as a disruptive chatbot with ChatGPT, suddenly became a contest of language models to power AI content. So, we decided to oppose GPT-3 vs.

Motivational quotes were quite the rage back in the day when MMS & email forwarding were popular. I remember my parents forwarding me at the start of every morning. Fast forward to today, if you are lucky, you are part of some forward group on your messaging app of choice (Whatsapp, Telegram, etc.). Inspired by the same idea, today we are going to build a service that sends our friends and family an AI generated motivational quote-of-the-day.

Everyone in the digital and tech space is hysterical about ChatGPT. It has recently been integrated into Microsoft Teams, media such as Buzzfeed is using OpenAI to partially create content, and Intercom is employing it to enhance products. We've already seen how ChatGPT can be a tool for IT support, and now we're about to discover how to use ChatGPT for customer service. If you want to take your clients' experience to the next level, using it to help employees out can be the smart thing to do.

From chatbots to intelligent routing systems, AI is transforming how companies communicate with customers. According to Servion Global Solutions, artificial intelligence (AI) is set to power 95 per cent of all customer interactions by 2025. And it’s not just businesses that love AI: Zendesk’s CX Trends Report 2022 revealed that two-thirds of customers approve of AI for making their lives easier, saving time, and improving their overall experience.

In today's world, conversational AI technology has become an indispensable tool for businesses and individuals alike. Several conversational AI platforms are available in the market, each with its unique set of features and capabilities. Two of the most popular and widely used platforms are ChatGPT and Jasper AI. In this blog post, we will take an in-depth look at these two platforms, compare their features and capabilities, and help you understand the pros and cons of each one.

ChatGPT took the world by storm at the end of January and revolutionized the use of Artificial Intelligence (AI) for creating content. But what is ChatGPT exactly? In a nutshell, it’s a conversational AI model developed by OpenAI, an AI research lab based on natural language processing (NLP) and deep learning. It is designed to provide users with an easy and intuitive way to interact with an AI system in natural language. Keep reading to discover what it can do, how it works, and how to use it.

Frustrated by frequent ChatGPT downtime? Or perhaps by it churning out outdated or non-factual responses? You can overcome these limitations by exploring ChatGPT alternatives out there. While ChatGPT is an excellent artificial intelligence (AI) masterpiece, don’t be stuck when it falls short of your expectations.