Automatically resolve customer service inquiries at the industry’s highest rate over messaging, chat, email and voice.
Netomi resolves up to 90% of your customer queries that come in via email, chat, messaging apps, voice and SMS. Netomi AI understands the customer’s intent and can fully resolve her query in autopilot mode leveraging your backend systems. You can rely on Netomi AI to provide immediate, accurate & respectful resolutions over any channel your customers prefer, freeing up your agents to focus on higher-value tasks.
Enjoy incredible results with AI:
- Customer Happiness: What do you get by effortlessly resolving your customers issues on every channel? Long-term loyalty, proﬁtable relationships and customer satisfaction increases of 24%.
- Full Resolution: We don’t deﬂect tickets. We personally resolve up to 90% of your customer service tickets in seconds.
- Lightning Fast Scale: Seamlessly manage unlimited and unanticipated spikes in ticket volume. Our AI has no limits, and can simultaneously resolve an inﬁnite number of tickets.
Resolve your customers’ needs instantly on any channel.