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January 2022

Natural Language Understanding Benchmarking Report: Which conversational AI platforms are the best?

Business adoption of AI has accelerated tenfold as a result of the COVID-19 pandemic, and a handful of conversational AI platforms have emerged as the leaders in the space. We set out to see how Netomi’s Natural Language Understanding (NLU) performs against the most prominent conversational AI platforms: Google Dialogflow, IBM Watson, Microsoft LUIS and RASA.

Considering Scheduling a Chatbot Demo? Here are the Key Questions to Ask

Not all chatbots are created equal. In this post, we’ll cover a step-by-step chatbot demo guide of what to look for, including the key questions to ask, to make sure that you adopt the best AI for your business. Before we get into the questions you should ask during your chatbot demo, let’s quickly cover why now is a good time to explore chatbots.