Teams | Collaboration | Customer Service | Project Management

Asana catches security risks before anyone writes a line of code with AI Teammates

Security is what makes it possible to build and ship software with confidence. But in fast-moving engineering teams, it can drift into an afterthought—a final hurdle before launch rather than a voice at the table from day one. Varun Prusty, staff security engineer on Asana's security architecture team, believed it didn't have to work that way, so he built something to prove it.

Top 10 AI-Powered Customer Feedback Analysis Tools

Customer feedback has become one of the most valuable sources of operational intelligence for modern organizations. Product reviews, support tickets, in-app comments, surveys, social media posts, and community discussions collectively reveal how customers experience products in real conditions. Yet while feedback collection has become effortless, interpretation remains challenging.

Use Cursor Automations platform with Miro MCP to uplevel your AI Workflows

In this video, Horea Porutiu (Developer Advocate at Miro) demonstrates how to leverage Cursor’s new Automation feature alongside the Miro MCP (Model Context Protocol) server. Watch as we build a custom automation that triggers from a Slack message to automatically generate documentation, comparison tables, and flowcharts directly on a Miro board. If you're looking to streamline the tedious parts of your engineering workflow and focus on creative problem-solving, this AI-driven integration is for you.

Connect Claude to the Teamwork.com MCP Server

Learn how to connect the Teamwork.com MCP server to Claude and use Claude with Teamwork.com and Teamwork Desk. In this walkthrough, we show you how to enable the Teamwork MCP server in Teamwork.com, add it as a custom connector in the Claude desktop app, authenticate your account, and start using Claude to review project data and take action. Using the example project Murphy Investment Co, you’ll see how Claude can return a project overview, surface open tasks, highlight priorities, and help you work more efficiently across Teamwork.

Your legacy productivity tools are dead: "AI Workhubs" are the $58B future

For over 30 years, productivity tools from legacy vendors have been the cornerstone of the enterprise tech stack. But a massive structural shift is occurring right now. AI agents are coming for the dinosaurs. According to a new Gartner report1, “How AI Workhubs Will Disrupt the Dominance of Productivity Suites,” AI agents are creating the first true challenge to these mainstream legacy tools in decades.

Effortless Knowledge Creation: AI-Powered Article Generation

Your team’s knowledge is a valuable asset. In OneDesk, your knowledge base provides a self-service hub for your customers (or agents!) to find solutions. Every resolved ticket contains information that could help the next customer, and the one after that. But documenting solutions, managing knowledge, and creating articles takes a lot of time.

5 ways to help employees upskill for AI

Forty-one percent of employees are struggling to fit AI into their daily workflows. It’s got nothing to do with technology and everything to do with management. That’s the finding of a recent Gartner report, The Human-AI Workforce Journey: 5 Steps for CIOs to Accelerate AI-Readiness, which you can download now for free. The most surprising stat? Only 6% of individual contributors have received guidance on the AI skills they need to develop.