Teams | Collaboration | Customer Service | Project Management

Insights from the 2026 Productivity & Engagement Benchmarks.

An internal communication strategy is a clear plan for how information moves in your organization. It defines who shares messages, which channels to use, how often, and how to measure success. It’s more than just sending emails. It aligns everyone around shared goals and fits today’s way of working. Since 2020, workplace communication has changed a lot. Remote and hybrid teams are now common. These teams need tools that work anytime, not just quick hallway talks.

Embrace an upgraded project management platform—one that adapts to your workflows, and not the other way around. Say hello to our newest version: Zoho Projects Infinity. Historically, project management tools weren't designed for the real, messy, and rewarding ways that teams work. Rather, most teams adapted themselves to the tool with workarounds. Zoho Projects Infinity changes all that.

Over the past year, I’ve been testing different internal communication tools for my team. With everyone working from home half the time and collaborating across different time zones, I quickly realized that picking the right communication stack often combined with Project Management Software can make or break how well your team actually gets things done.

The Easter egg hunt might be over, but we’ve saved some productivity-boosting treats for you! With the official launch of our AI-powered ELI assistant, Scoro is becoming a workspace where AI can work beside you like a teammate – scheduling your day, updating projects and tasks, surfacing insights, and more. We’re also introducing more granular control over your billable time and a brand-new hub for building custom apps with Scoro.

Using Salesforce for project management means leveraging its CRM infrastructure — and layering purpose-built project management tools on top — to plan tasks, track time, allocate resources, and deliver projects without leaving the platform. Salesforce alone lacks native project management; pairing it with tools like DeskTrack closes that gap entirely. Written by: Ashissh Mahaan.

Manager effectiveness is measured by how teams operate under each manager, not just by results, and how consistently those patterns reflect the impact of great managers. You can evaluate it using: These data points, especially when compared across teams using benchmarks, reveal which managers drive consistent performance, where coaching is needed, and how leadership impacts overall business outcomes.

In this March 2026 product update, we're shining a spotlight on the latest and greatest Teamwork.com features. From a new project manager and personal assistant to take the burden off your most cumbersome tasks, to Custom Items and a fresh view transforming the way you work, it's all here.