Teams | Collaboration | Customer Service | Project Management

The scaling cost of manual performance tracking.

A practical framework for aligning managers, measuring performance fairly, and creating consistency across teams.

Growth looks exciting from the boardroom. More customers. More revenue. More headcount. More opportunity. But for the people responsible for turning strategy into reality, growth feels very different. It feels like communication breaking down. Managers becoming stretched. Processes that once worked suddenly collapsing under the weight of scale. Customers experiencing the impact before leadership dashboards ever reveal a problem.

Jira was built for software developers. If you're running client projects, managing budgets, or tracking billable time, you've probably felt the friction. The tool that powers sprint boards brilliantly can make a simple client status update feel like configuring a space shuttle.

Project management software helps teams plan, track, and deliver projects on time. The top tools in 2026 combine task management, time tracking, and real-time reporting all in one platform.

We're always looking for ways to make the work you do in Teamwork.com feel simpler. Over the past year, one theme that has consistently appeared in customer conversations, product research, and your direct feedback? Task Details—one of the most heavily used areas of Teamwork.com—can sometimes feel busy, overwhelming, and maybe even a little cluttered at times.

When a competitive tear-down request comes in, Lizzy Munro doesn't start by opening a spreadsheet. First, she needs to understand the landscape: what competitors are offering, how they're positioning it, and where Asana can stand apart. That means combing through competitor websites, analyst reports, and past research, sometimes across eight or more brands, each with 30-plus data points.

Project planning rarely starts with task assignment locked in. You know the work that needs to happen, but the exact people? That often comes later. Until now, tasks in Teamwork.com required you to assign work to a specific user or team from the start. That created friction during early-stage planning, especially when task assignment decisions were still evolving.

Most teams track productivity. Few know what good actually looks like. Measuring productivity is easy. Understanding it is harder. Hours logged, tasks completed, revenue per head — these numbers only tell you so much. Without context, you can not tell if your team is performing well or just staying busy. That is where productivity benchmarks come in. They give you a reference point so performance data actually means something.