Teams | Collaboration | Customer Service | Project Management

Atlassian's guidelines for writing with AI

AI is a helpful tool but, without guardrails, its writing can fall flat. We joke about AI tells like em-dash overuse and “it’s not X, it’s Y,” but issues with over-reliance on AI writing go deeper. On Atlassian’s Brand team, these areas are top of mind. We want to move fast with AI but still put out content that is useful, fun to read, and trustworthy.

Transforming teamwork: Unlocking AI-driven success in cloud

This strategy is grounded in findings from the Executive Insights Report: Strategies for Cloud and AI Transformation. Developed in partnership with AWS, this research shows how C-suite leaders are making a connected cloud foundation a top priority to unlock the full potential of AI.

Reframe Expert Round-up: The AI trust paradox

Reframe Expert Round-ups bring together some of the leading voices reshaping agency and consulting in the age of AI. Each month we tackle one of the industry’s most charged questions and ask our guest experts to give their honest, unfiltered takes. We aren’t here to give you identical, PR-polished, best practice answers. We’re here to help you navigate the messy middle – including the good, the bad and the ugly.

Cursor is now connected to Jira | Atlassian

Cursor is now connected to Jira. Open a work item, choose Cursor from the Agents dropdown, and it automatically infers the right repository - no manual setup needed. Cursor reads the ticket context, makes the code changes, and raises a pull request in your connected repo, fully linked back to Jira. No terminal, no context switching. Watch to see how your Jira tickets can drive your code automatically.

The Hidden Debt Blocking AI Success in ITSM

AI doesn't fail because of the technology. It fails because organizations underestimate the debt hiding beneath their processes. As Agentic AI, Copilots, and intelligent automation become mainstream, many organizations discover that poor data, inconsistent processes, and outdated knowledge prevent AI from delivering value. In this video, we explore what it takes to become AI ready. Key takeaways: Business First IT requires AI that amplifies people, removes complexity, and drives measurable business value.

What Is an AI Agent for HR? A Practical Guide for Modern HR Teams

HR teams are under pressure to support employees faster without turning every question, request, or approval into manual work. Employees want quick answers about leave, payroll, benefits, onboarding, policies, documents, and workplace processes. Managers need guidance on approvals, transfers, onboarding tasks, and employee requests. HR teams, meanwhile, are expected to keep every answer accurate, every workflow compliant, and every sensitive issue routed to the right person.

Three ways Atlassian's Learning Team uses AI, and one way they won't

The best way to get value out of AI is to scale at the team level, but while 85% of workers use AI, only 29% have embedded it into team workflows. The Atlassian Learning Team is in that 29%, and the lessons they’ve learned are a model for teams of all types. They shared three ways teams can start becoming AI native today. The Atlassian Learning Team helps Atlassian app users build skills and confidence with free on-demand courses, dynamic live team training, and app adoption guides for teams.