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Technology

How Zendesk AI is changing the minds of skeptics | Conversations with Zendesk

🔋 With Zendesk #AI, you can expect high-quality automated resolutions that drive impact. This allows agents to focus on more meaningful tasks, instead of repeating the same ones over and over again. Zendesk makes customer service better. We build software to meet customer needs, set your team up for success, and keep your business in sync.

Why step-by-step is the way to go with AI | Conversations with Zendesk

🎁 Zendesk #AI is ready out of the box so you can start working on day one, without waiting months or years to understand or train it. Zendesk makes customer service better. We build software to meet customer needs, set your team up for success, and keep your business in sync.

Top 7 secure cloud collaboration tools for your business

Remote and hybrid teams in forward-thinking organizations are frequently dispersed across geographical boundaries. Therefore, flawless communication and cooperation have become critical to success. Cloud platforms generally come with a range of capabilities, from secure file sharing to real-time document editing, in order to facilitate collaboration among teams throughout the workplace and around the world.

Cloud Based Attendance System | Benefits and Options For Small Businesses

Cloud based attendance systems leverage online applications and mobile apps to digitalize and optimize attendance tracking. With features like geofencing on mobile apps, employees can conveniently clock in and out from specific locations, ensuring accuracy and preventing time discrepancies. The mobile app functionality of these software also empowers employees to request absences, view work hours, and track vacation days on the go.

What do customers really want from bots? #ZendeskAI has the solution

👎 What customers don't want: Bots that behave like humans👍 What customers do want: Bots that understand what they want, can solve requests quickly, or can escalate to a human 🎯 Get on the same page as your customers. Zendesk makes customer service better. We build software to meet customer needs, set your team up for success, and keep your business in sync.

10 business intelligence tools for small businesses

Think business intelligence (BI) is only for the big guys? Not anymore. In the past, business intelligence software was expensive and effectively limited to big businesses. Integrating it into existing systems (let alone running it) required more resources and IT infrastructure than the typical small to mid-sized professional service firms could muster.

Want accessible, fine-tuned AI for the best CX? Choose Zendesk.

🔌 Zendesk's artificial intelligence is different than others: We use data gathered from billions of real customer service interactions, combined with our deep expertise in the industry. 🔋 This allows our #AI to be not only accessible, but come with pre-trained solutions and customizable solutions that customers can use and see the value from day one.

5 innovative ways to encourage AI adoption in your org

In the evolving landscape of AI, sticking strictly to the traditional playbook is unlikely to yield the best results. Integrating new technology like AI into your business operations is often met with resistance. It's human nature—we're generally wary of change. To truly get your employees on board with AI, you'll need to think differently. Flipping the script on conventional wisdom could be the catalyst you need for change.

AI in Everyday Life: How Artificial Intelligence Impacts You

Excerpt: Does AI have you feeling cornered, or does it fire up your imagination beyond measure? Whatever the scenario, AI is here to stay and grow. Keep reading! Back in the 1950s, when Alan Turing conceived the idea of AI, little did the world know of the repercussions of this new technology. Will it turn out to be a Frankenstein monster or a blessing in disguise?